really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
5,000 miles

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problem #2

May 292010

Santa Fe

  • 10,000 miles
While pulling into head-in parking space, 2009 Hyundai Santa Fe suddenly accelerated. Hit a concrete wall, causing significant radiator and fender damage (estimated total repair costs over $8000). Driver suffered scrapes and bruises on neck/chest from seatbelt/steering wheel, bruising on knee, and head pain. Child in rear booster seat suffers neck pain. Air bag did not deploy.

- Aurora, CO, USA

problem #1

Jan 062010

Santa Fe

  • miles
On 01/02/2010, I bought a Hyundai Santa Fe limited from a car dealer named southern states imports in raleigh. A few days later, I noticed that the front seat passenger airbag off red light stayed on occasionally regardless of the weight or position of the front seat occupant. Around the same time, I noticed that the cd player occasionally automatically tripped over to the radio and vice versa. I called the dealership and received conflicting advice on what I should do at this time. However, I chose the advice of my first contact person at the dealership and decided to wait until either or both my complaints occurred again. Two days after this decision, the airbag off light did not go off as I was traveling to downtown raleigh, nc. The next morning, I noticed that instead of the entertainment center opening to a cd music set (since it was last on cd), music from a radio station started playing. The next day- Monday, I dropped the car at the dealerships service department. After 2-3 days of testing, I was asked to pick up my car and told they were unable to duplicate my complaints. Both dealership and usa Hyundai advised me to bring it into service as soon as I notice either complaint happening again regardless of time. A few days later (2-3 days) the same complaints (airbag and radio problems) re-occurred and I dropped the Santa Fe at southern states Hyundai dealership service station with one of my sons at about 10. 15 P.M. ofcourse, I have been informed by both dealership and us Hyundai that they problems could not be detected or duplicated. As a result of the above problems, I have no confidence to drive this particular Hyundai and the car in question has remained in the hands of the southern states Hyundai dealership and/or service department.

- Raleigh, NC, USA