10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
40,976 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #17

Feb 052018

Sonata

  • 34,500 miles
On my drive home from work, the car started smoking. I was initially driving on a highway, but had just turned onto a side street. The smoke began to get worse and was coming into the cabin. I was able to pull over and as soon as I could get out of the car, the car completely engulfed into flames. Hyundai was unable to determine a cause of the fire.

- Frederick, MD, USA

problem #16

Mar 222018

Sonata

  • 39,000 miles
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 2 mph, the vehicle stalled without warning. Additionally, while driving at 25 mph, the RPM tachometer increased as the check engine warning light illuminated. The local dealer or independent mechanic was not contacted for diagnosis or repairs. The manufacturer was not notified of the failure. The failure mileage was 39,000.

- Stockton, CA, USA

problem #15

Sep 062017

Sonata

  • 19,572 miles
This car cut off at a stop light with no warning at all, there is always hesitation and does not want to pick up speed. May car has been to the dealership many times and they can't tell me whats wrong and has had an fuel injection replace, gas treatment cleaning, and a senor replace. I fear for my life and family every time I have to drive my defected car the dealership doesn't care about my safety. I have drove the car with the service manager and technician and they felt what I was feeling and the problem continue.the hesitation occur on the city street and highway.

- Washington, DC, USA

problem #14

Oct 012016

Sonata 4-cyl

  • miles
2016 Hyundai Sonata. Consumer write sin regards to broken vehicle frame. The consumer stated the roof frame broke twice in four places.

- Harriman, TN, USA

problem #13

Dec 042017

Sonata

  • 13,771 miles
My cars engine has completely shut down while driving several times. If I turn the car off and restart it fixed the issue for the time being. The second issue is my steering wheel has locked while I¿ve been driving making it impossible to control the car.

- Washington, DC, USA

problem #12

Oct 272017

Sonata

  • 36,000 miles
When depressing the brake my car is making a clicking noise. Went to the dealer and he said it is normal. Previously it was little but now days it is making loud noise while driving. When we depress the brake and try to change the gear from P to D the gear rod is making same clicking noise. When read forums I heard that it is the problem with the solenoid but the dealer does not want to do because he has to do it for free. When asked the dealer he said that it does not come under warranty. Now the noise is really loud and no one is helping me out.

- Hicksville, NY, USA

problem #11

Aug 162017

Sonata

  • 20,000 miles
Hard shifts when in sport mode and when it doesn't do a hard shift the vehicle will shut off on the highway causing the headlights and power steering to not fiction cause a possible crash have to stop and put in park to restart engine

- Redfield, AR, USA

problem #10

Jun 192017

Sonata

  • 24,400 miles
While driving, my engine light came on and I got an alert that there was an issue with the engine control module. I made an appointment asap but continued to drive the car until my appointment in 4 days. Later on that day, I was I fully stopped iat a flashing yellow light, then attempted to cross over a lane of traffic. The car moved but would not accelerate past 12 mph - almost causing me to be hit by oncoming traffic. I had to turn my hazard lights on and coast until I could pull over. I called Hyundai and they expedited my appointment but claimed there are no active recalls. However the technician said that there is a "campaign" and that he replaced the part. Their website says this: Sonata 2.4L ECM update & vcm (16-01-064) I almost got hit by oncoming traffic because of this ECM issue and I think that Hyundai is putting people in danger by downplaying the seriousness of this issue. It should be a recall - not a "campaign" and they should be required to notify car owners to get this issue resolved asap. It could be a matter of life and death.

- Columbia, SC, USA

problem #9

Oct 112016

Sonata

  • 3,900 miles
We were driving along at 70 mph and suddenly the engine stalled and electrical gauges all turned off for 15 seconds, meaning all gauges went to the left like when you turn your car off. Dealer said that they found nothing wrong. They said to let them know if it happens again"???????????". I told them that how could we let them know if we are both dead.

- Albuquerque, NM, USA

problem #8

Apr 102017

Sonata

  • 11,300 miles
Car stalls while driving - has happened multiple times - very dangerous. Has been at dealer for 40 days now and not been fixed.

- Norwalk, CT, USA

problem #7

Apr 252017

Sonata

  • 190,843 miles
I was driving the car and the car started spitting and did not want to go. Then white smoke came out of the tail pipe. I cut the car of and waited in traffic with my baby in the car, then turned the car back on. The engine light came on and the car drove like it had no energy. I was on my way to my new job for the first day.

- Lanham, MD, USA

problem #6

Aug 312016

Sonata

  • 1,361 miles
Every time I release the brake pedal after sitting at a long red light the car shakes and shudders, sometimes really hard, and sounds like it's choking for a few moments before I am able to accelerate. It sounds and feels and acts as though it is going to stall but it has not yet. The effect does* happen when the air conditioner or the vent are being used; only when those are off. It varies from mild to really strong. It took multiple trips to the dealer for them to determine that it is normal not just for my car but for all 2016 Sonatas. It is a feature where the transmission shifts into neutral at long stops then re-engages in drive when the foot is lifted from the brake pedal. The purpose is said to reduce engine load. I think this is a safety concern is because when a driver removes their foot from the brake and the car's brake lights go off, it is a signal to the car behind them that they are about to go. But the wait time required for the shaking and sputtering to stop before the gas pedal will work results in ¿mixed messages¿ to the driver behind, thinking that you are ready to move forward but you¿re not really ready yet, and may result in a rear-end collision. *detailed time line attached *official communication from corporate attached.

- Irvine, CA, USA

problem #5

Jan 212017

Sonata

  • miles
The contact owns a 2016 Hyundai Sonata. While driving approximately 35 mph, the engine seized without warning. The vehicle was towed to a tow facility. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were unknown. Updated 05/30/17

- Fayetteville, GA, USA

problem #4

Dec 032016

Sonata

  • 13,000 miles
ECM issues. Car had ECM problem and lost power. Went into the dealer, and they said they repaired it. Didn't even make it home from the dealer and it happened again. Back to dealer and they said again it was repaired. Car had 10,000 miles on it at the time. Less than 3,000 miles later, it happened again - car completely shut off on the highway. Complete loss of power. Dealer claimed it was the same problem and "fixed" it with a software update. Now scared to drive it - considering lemon law? three problems in 6 months on a brand new car, and same problem every single time.

- Brentwood, CA, USA

problem #3

Nov 102016

Sonata

  • 19,600 miles
My wife helen drives to work 35 miles each way daily, she started hearing a rattling noise that came from the engine area. The noise persisted for a few days and was observed during her commute to work twice. Husband test drove car as well and comfirmed a rattling noise. Car towed to premier hyndaui 3480 naglee road, tracy, California,95304. Sevice technitian comfirmed in writing vehicle has a non repairable engine, metal extracts were found inside the oil pan and the dealership advised engine is no good and needs to be replaced.

- Brentwood, CA, USA

problem #2

Jul 282016

Sonata

  • 10,006 miles
Driving into a traffic circle car suddenly stopped then lurched forward making a squealing noise. Again, almost T-boned. The engine light then lit and bluelink posted a message on screen that car has an engine issue and to call dealer. Bluelink roadside assistance took 7 hours to get tow truck to me, dealer would not give loaner car until they received mine - lost a day's work and car laid up 5 days. Exactly one week after emergency brake self engaged and seized wheels while driving.

- Toms River, NJ, USA

problem #1

Jun 092016

Sonata

  • miles
While driving 65mph at 10pm on a the interstate, I heard a pound "thunk" and thought I had a tire issue, so began to steer toward the emergency lane. I quickly realized I had no power to accelerate, no power steering and the dash was blacked out...car was dead. Only ever thing working was radio, emergency flashers and dome light. Door locks did not even work. Called for roadside assistance and car was towed. I have no further information about the car's disposition as it was a rental. It was terrifying and could have ended catastrophically in serious injury or death. The reason I am filing this report is to insure it will be investigated thoroughly. I did report it to Hyundai.

- Greenville, SC, USA