10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
61,087 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Jun 032022

Tucson

  • miles
Recalls for my model

- Yona, GU, USA

problem #8

Jun 302019

Tucson

  • 62,787 miles
My 2011 Hyundai Tucson stalled while driving on a busy city road. I was going straight with 40 miles/hour when my vehicle suddenly lost power for unnown reason, and started slowing down, then completely stopped. The engine stopped, gas pedal was not responding. The check engine, oil pressure, and battery light came on at the same time when car stalled. Battery is a couple of months old, everything seem to operate normally except the vehicle does not start. Fortunately I was able to pull over to a turning lain to avoid any accident and called my insurance company to have the vehicle towed to safety. I have received a recall letter from Hyundai a few months ago, and immediately called the nearest Hyundai dealer to have the vehicle checked. The representative said they do not have the parts yet and they will contact me as soon as the parts are available. I have yet to receive a call and now my vehicle stalled. It is inoperable.

- Clearwater, FL, USA

problem #7

Jun 132019

Tucson

  • 89,000 miles
I parked the car 6/12/19 wed that evening and everything seemed ok. At 1030am the next day, 6/13/19, I tried to use electric key to unlock to go to work and realized it wouldn't unlock so I noticed black soot above driver window and tried manual key to unlock. I could barely crack to see the seat exploded on drivers side. Called 911 and firemen and politics arrived. The fireman completely opened the door and after examine said the heated seat device had exploded or malfunction and the back of seat was blown in a reclined to the back seat position and all windows completely covered in soot, and a very strong electrical fire smelll was observed. Below are photos of car which was parked and it happened during the night.

- Hilton Head, SC, USA

problem #6

May 012018

Tucson

  • 135,000 miles
My air conditioner compressor had blown out and the dealer is saying it will cost $1200. I live in a state that has 100 degree weather. There has to be some accommodation for this. If I owed my Chevy they have a special policy for their customers. I will never buy another Hyundai their cars are crappy. I have a case number with Consumer Affairs 11380579. When the representative did cal we played phone tag for her to tell me I was basically out of luck

- Knoxville, TN, USA

problem #5

Jan 042016

Tucson

  • 116,000 miles
I recently reached 115000 miles on my Tucson. It started 2 weeks ago, the alternator needed to be replaced for higher output than it should. It caused the vehicle not to start since it wouldn't hold a charge. Once replaced, the engine light came on again not long after so I took it into a shop. They found that I needed to replace two of the cam shaft sensors. A couple of days ago, drivingmy husband and kids, the rmp gauge went out and the vehicle would not accelerate. Once stopped and restarted, the RPM gauge re-engaged and drive fine. No engine light came on. Driving home today, 66 miles away from home on interstate 78 in New Jersey, the rmp gauge went out again. I pulled over on the shoulder, put on my flashers and shut off the vehicle. I waited about 5 minutes and was able to restart the vehicle, this time the check engine light engaged. I was a few miles from my exit, and the rmp gauge again went out, at this point, I was not able to accelerate the vehicle and there were tractor trailers all around me. While reviewing other Hyundai issues, I see other models having similar issues, yet no recall for the Tucson. I am now not only fearful of driving it, engine light or not, but do not have reliable transportation to work.

- Oxford, NJ, USA

problem #4

Dec 262012

Tucson

  • 35,000 miles
The car would not start when I went to start it up. It was parked outside overnight in 20 degree weather and just clicked when I went to start it. I had to call Hyundai roadside assistance to come and jump the car. They did and it took them a couple of tries and they had to use their vehicle, not the portable starter. They said that the battery was drained. There was no reason for that because there were no lights left on. I took it in for service and they checked the battery and said it was it happened again on February 3, 2013 and I had to do the same thing. I had the dealership check the battery and it was fine. On March 15, 2013, the dealership checked the battery and it registered a strong charge. The dealership wanted me to leave the car there overnight to duplicate the conditions of the car not starting up, but were not willing to let me use a free loaner. As the temperature warmed up, it was not an issue. However, today I went to start my car and leave for work, the vehicle did not start up. It just clicked, the radio worked, lights worked, but the engine would not turn over. I am taking the vehicle to the dealership later today and they will let me use a loaner for free. I hope that they are able to diagnose and fix the problem as I need my vehicle for transportation.

- Columbus, OH, USA

problem #3

Mar 012013

Tucson

  • 38,000 miles
The downhill brake control (dbc) indicator and the electronic stability control (ESC) lights come on while car is in operation for no apparent reason - driving normal speed - about 45 mph, in normal dry road conditions. When I go to stop the car, the shift lever gets stuck and cannot put in park. It takes a few tries at jiggling the shift lever and jiggling key in ignition to get it to go into park. After shutting off engine, restart is normal with the dbc and ESC lights no longer on. This has happened at least 10 times since original time I noticed it a few months ago. Due to death in the family and other issues, have not been able to take it into to dealer since the first occurrence I noticed in March. I'm taking it in tomorrow and will advise.

- Bogart, GA, USA

problem #2

Aug 142013

Tucson 4-cyl

  • 66,000 miles
Incline and traction control lights illuminated on dash, signaling an electrical problem. Discovered that exterior brake lights failed to illuminate upon depression of brake peddle, or would work intermittently. Also discovered that while the vehicle was in this condition, the car would not allow the gear shift to go into park. This was a very dangerous condition for this vehicle and could have resulted in the vehicle being rear ended due to the inoperable brake light indicators.

- Franklin, OH, USA

problem #1

Mar 142012

Tucson 4-cyl

  • 8,000 miles
Comment: I have brought in my Tucson for the clunking transmission issue 5 times now. Each return to the service center results in a cannot duplicate response. 1. on the morning of 28 March 2013, approximately 20 seconds after starting the vehicle the transmission was shifted into drive, a loud mechanical clunk was heard and felt from the driver's seat, the transmission did not respond, the vehicle would not move when the gas pedal was depressed, and the P, R, N, D indicator in the dash board display went blank. The car was shifted into P, a loud mechanical clunk' was heard and felt followed by a loud crunch'. the ignition was turned off, and the vehicle was restarted with no issues once the vehicle was warmed up. 2. recall service for the transmission cooling line coupling performed, the vehicle began exibiting the transmission disengage and reengage symptom while driving under acceleration. This occurs approximately once a day under any incline or flat condition while accelerating. 3. while accelerating up hill, specifically up hill while accelerating up to 45 mph the vehicle will down shift to climb the hill. Under 2 conditions 1. cruise control engaged, 2. constant accelerator pedal application.the vehicle will not re-upshift once the hill has been completed and keeps an elevated RPM range of approximately 3000 RPM even while on level ground while passing tax and revenue. The rpms do not lower and the transmission will not up shift until either the brake pedal is depressed (to disengage the cruise control), or the accelerator is lifted. Note: The entire time this situation is occurring the econ green light is illuminated.. the safety issue is that the transmission intermittently disengages while driving, sometimes while departing intersection. The transmission roblem has continued and grown worse with exapnding problems.

- Chalan Pago, GU, USA