This vehicle has intermittent transmission problems when either starting or speeding up. Aside from the dct lag issue, it may rev up to 4500 w/O moving from a stopped position with light accl pressure. It doesn't like to start moving below ~40F and acts jerkily. The 1.5-2 sec lag may, or may not, happen even after the 2 ECM fixes. It is unsafe to expect it to behave when trying to merge into heavy traffic as a result - you don't know if it will move or how fast, or when. To quote ralph nader, unsafe at any speed. It has happened repeatedly, though not predictably, since it was bought.

- Fairfax, VA, USA

2016 Hyundai Tucson dual clutch transmission is still dangerous and unpredictable after I had the recall done related to this issue last year. Below 25 mph, the transmission shudders, jerks and hesitates. There is also a loud clunking noise when accelerating at lower speeds. Recently the vehicle failed to accelerate from a stop in traffic for 5 seconds when I pushed the gas pedal. The Hyundai dealership told me there is no fix for this issue and that it's typical for a dct. I have driven other vehicles with dcts and they did not have these issues.

- Franklin, NY, USA

Transmission computer reset recall - purchased the car in June 13, 2016. Drove it to L.a. a few weeks and noticed accelration would become hesitant in traffic after 15-20 mins in slower traffic. Problem was very pronounced in stop and go traffic of 15-20 travel times. So, tried to give enough space in between me and car ahead so that I wouldn't ride brake or inch forward. At scheduled services informed service tech about it and they said they would take a look. There was a recall campaign that addressed this issue and computer reset to handle transmission problem.in March/April 2017. Still noticed the hesitation problem and noted this to tech at service appointments. Oct 8, 3 sisters and niece went to apple hill and after 35 mins going uphill on stop and go traffic on windy road, transmission over heated and computer dashboard alerted me to pull over safely. I pulled car over to able apple acres farm and we let transmission cool for about 45 mins. When we got out the car it smelled horrible like burnt clutch smell. We got back in started it up and was going to go up the hill a mile. Immediately burnt clutch smell was evident after 3-4 minutes and car was hesitant and lurching forward when I stepped on the gas. Like the transmission was slipping. That when we all noticed the shuddering feeling when I would let of the brake to give it gas as the car would roll back slightly before the gear engaged. Like the car was going to stall out like in a manual transmission car. Very jerky. So, I made a turn to go back down the hill and the brakes were 2-4 seconds delayed. I felt like I was slamming on them. We headed home and the folsom outlets to let the transmission cool of for a few hours. Made sure to turn off traction and eco hoping that would help. Traffic was better as it appears transmission does like stop/go situations on inclines or level surfaces.

- Sacramento, CA, USA

While at an intersection waiting to turn left, I proceeded to accelerate (car was in sport mode) into the left turn to move through the intersection on a green light before on-coming traffic approached. I requested significant accelerator pedal application to proceed through the turn, likely 3/4 throttle when suddenly the 7spd dual clutch transmission would not shift into 2nd gear. Luckily I was through the intersection and turn and no longer in danger when this happened. The engine was hovering right around 6700rpm and appeared to be hitting a soft limiter and ultimately refused to shift. I left off the gas completely and proceeded to re-apply the throttle when finally the engine revs came back down and re-engage the next gear rather abruptly. After the incident the car appeared to run and shift normally without issue. There appears to be an on-going issue with intermittent transmission engagement with the Tucson. I've visited the dealer documenting previous issues with a lack of acceleration and shifting, but Hyundai does not address the problem because there is no current fix. The car has all current recalls and tsbs performed relating to the programming of the transmission.

- Ellicott City, MD, USA

After going from park to drive or when trying to accelerate from a stopped position, the vehicle fails to move when the accelerator is pushed. It will stall and has almost led to 2 rear end accident and one side impact accident as a result because it creates a serious safety issue when trying to enter traffic. At times the entire care will shake and the transmission will not shift properly or will not engage and recognize that it is in drive at all. The vehicle has been in the service department over 4 times and for more than 30 days without resolution in the first 6 months of owning the vehicle and less than 12,000 miles but the manufacturer and the dealer have not fixed the issue and say they can't because they cannot replicate the problem. This is a known recall and issue for this vehicle as I found out after some research and the problem is random and unpredictable. This problem occurs when the vehicle has been on a city street and have been stationary for a moment and then when trying to accelerate to drive forward or turn, the vehicle has no power and will not drive forward. The engine will rev up and never turns off, but the vehicle will not engage in drive. I have video of the issue occurring and can share if needed. I have shared the same information with the dealer, owner, and manufacturer without resolution.

- Weatherford, TX, USA

On my back from dropping kids at school, I tried to accelerate quickly as normal while stationary the engine seems to have lost power and I quickly remove my foot off the accelerator and apply the pressure again the car then picked up again, luckily the oncoming slowed down, it could be worse as I stood a risk of been T-boned, the first incident happened on the 19 of September 2017. The second incident happened twice today on the 28 of Sep 2017 on my way to at the junction to join the main road while stationary, it lost power, again I could have been T-bone, second incident on my way from work. I am really worried about the safety when stationary.

- Oro Valley, AZ, USA

Vehicle fails to move when the accelerator pedal is pushed, causing serious safety concerns when entering traffic. Transmission at low speed causes the whole car to shake horribly.

- Tigard, OR, USA

The best car I ever owned was a 2001 Hyundai Santa Fe. Accordingly, when I was shopping for a new car in May 2016, I was looking forward to going back to Hyundai and purchased my 2016 Tucson. Only synthetic oil has been used since purchase and all service below, except the 06/14/17 oil & filter change, has been done at the Hyundai dealership service dept., 70+ miles away: 10/03/16 - the dct update/install/fix was 1st completed. The above update was completed as part of a regular service before I began to notice any problems. 02/20/17 - I'm not sure when I first detected a hesitation or lack of power on acceleration, but it must have been before this service date, as the documentation notes the dct update being completed a 2nd time. Although sporadic, each time the hesitation occurs it can be dangerous, scary and very unnerving. Equally unpredictable and unnerving is the resulting 'lurch' forward when power returns. 04/12/17 - more work for the same hesitation issue 06/14/17 - regular service (oil & filter change) was performed at a local shop. 09/14/17 ' returning to Hyundai service department for this problem to be looked at for a 4th time. I tend to be a cautious driver & give myself plenty of room (rural community) when pulling out into traffic. This defect in the Hyundai Tucson presents two possible tragic scenarios. First & most obvious is being broadsided when pulling out, second is being rear-ended, when the person behind you is expecting forward motion. Very unsafe car!!

- Star Valley Ranch, WY, USA

Stalls completely accelerating from a stop, engine develops no power. Reverse won't engage backing up on a slope. Erratic inappropriate gear changes. Shudders, vibrates on acceleration, and between gear changes. Very hesitant downshifting after going around a corner.

- Frederick, CO, USA

The 2016 Hyundai Tucson after the transmission recall, continues to have intermittent no acceleration from a stop / rolling stop. Rpms will increase but it will be 3-5 seconds before the transmission engages when the issue does occur. The car then jolts forwards because of the high rpms. I have had multiple near misses due to this. This problem has the potential to be life threatening and is completely unsafe.

- Maineville, OH, USA

Lack of professionalism and courtesy on Hyundai's part to retract this vehicle is astounding. I'm unsure how there is a 5 star safety rating on this unsafe vehicle. Hyundai has refused to repair my vehicle. Every time it has been seen and "fixed" it comes back worse than it was before. The lag is substantial, it jerks constantly, I can't accelerate when already in motion or stopped in traffic, or even moving out of a parking stall. I am typically in the middle of an intersection when lagging and no acceleration occurs, and all too often I'm already in motion on the interstate and can no longer move. A light came on and said the transmission was overheated twice as a brand new vehicle just going 3mph. My car then died, luckily I was pulled over when I noticed the light. These constant issues I've been having have been since the date of purchase on July 8, 2016. It only had 50 miles on the vehicle at that time. I get regular maintenance and take care of this vehicle, but I can't handle the stress of driving it anymore! every time I submit a claim on here, no one reaches out to resolve this issue. I've spoken with Hyundai national and regional offices, Hyundai service locations, and the BBB. What will it take for you to see that this vehicle is a real danger, not only to me, but to everyone on the road!"!?!?!"!

- Plattsmouth, NE, USA

Dual clutch transmission, will not accelerate, pauses while stopped, in motion, in traffic, on street city and highway. There is no repair other than an update. Hyundai refuses, yes refuses, to fix my car and provide a repair order. Tried taking my car in for the umpteenth time. They will not provide me with a repair order because there is no repair for the dual clutch transmission. So when I filed with the BBB and with Hyundai, Hyundai refused to take my car back claiming I did not have any repair orders. Hyundai locations such as edwards in Iowa and woodhouse in omaha have not documented all of my cars issues nor have they any proof of my being there other than two times. I have taken my car in numerous times, well over 5 times anyway!! the BBB requires documentation of service, but I can't get ahold of the documentation because Hyundai has not done their job to document my cars service. I'm growing extremely tired of Hyundai and wouldn't wish this car on anyone! I still can't accelerate, my car broke down the other day, and nothing is getting better with being serviced. I'm a single parent working part time and going to school, I am tired of having to take this piece of crap in!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

- Plattsmouth, NE, USA

The transmission shudders and shifts in appropriately. When trying to accelerate the car will not, and leads to very dangerous situations in an intersection. It is as if the car either jumps/shudders or stalls when you hit the gas. Therefore, oncoming traffic can hit you. Most of the issues occur when beginning acceleration from a stop.

- Fort Myers, FL, USA

While driving in stop and go traffic such as a left turn or on the freeway at rush hour, my vehicle will completely cease to accelerate. You can audibly hear the clutches grinding instead of ticking as they used to as well. The dct seems to put the car in a neutral state upon stop and go, and, not move. This includes when I have been on the freeway in rush hour as well as I have been stranded in the middle of the intersection on a left hand turn and not been able to accelerate for at least 5 seconds. Hyundai motor Corp. Of America states this is normal functioning for the vehicle and that people need to learn to use the dct. I am supposed to apparently get out of my car on the freeway and ask other drivers to please hold off from slamming into my back end as the dct takes 3-5 seconds extra to figure out how to accelerate in stop and go situations. I have had it into Hyundai of avondale 1X, rodeo Hyundai of surprise 2X, and, Hyundai of peoria 1X for these issues. I am very afraid of this car and Hyundai now that they have seen the car for repairs will no longer honor the warranty work. The service GM of Hyundai peoria stated while on speaker with Hyundai amusa that they are in fact seeing this issue weekly but, Hyundai does not have a fix for it and they don't want to be involved with any possible arbitration at their dealership! I also had the vehicle inspected at a second opinion away from Hyundai and have been told that this vehicle is unsafe to drive. Hyundai of avondale tech experienced what I said was wrong with this death trap vehicle and it scared him. They actually apologized for having to give back my car and stop and paying for the rental. The dealerships are well aware that this is an issue and Hyundai amcusa doesn't want to own up to it. Will it take someone dying like myself before this is resolved?

- Surprise, AZ, USA

While stopped with my foot on the break, I then put my foot on the accelerator, the Tucson won't move and the engine revs high without forward progress. This is a slam-dunk safety issue, and I expect a recall will be the result. It took several attempts plus moving the car into park and back to drive before it moved. ( about 30 seconds) once the car moved, I could smell the clutches burning.

- Myrtle Beach, SC, USA

My Tucson will randomly not accelerate when the gas pedal is pushed. I am constantly in fear to pull out in traffic because it frequently will not move and then will lurch forward into traffic. I have had a recall performed twice and the issue is still ongoing. The dealer stated they didn't know what was wrong. I am concerned for the safety of my family. In addition, this week the vehicle made a loud popping noise in the front end and now their is vibration in the steering and what feels like a wobble under the front pedals.

- Belspring, VA, USA

The contact owns a 2016 Hyundai Tucson. While attempting to accelerate from a stop, the vehicle failed to accelerate for three seconds. The failure recurred on multiple occasions. The vehicle was taken to rodeo Hyundai in surprise, AZ where the dealer stated that the vehicle was functioning as designed. The vehicle was then taken to earnhardt Hyundai in avondale, AZ where the dealer also stated that the vehicle was functioning as designed. The vehicle was then taken to larry H. miller Hyundai peoria in peoria, AZ where the dealer also stated that the vehicle was functioning as designed. The manufacturer was made aware of the failure and stated that the vehicle was functioning as designed. The approximate failure mileage was 3,822.

- Surprise, AZ, USA

Upon releasing the brakes after a stop, the vehicle starts to roll and immediately starts jerking violently while applying the throttle part way. On an incline, flat, or decline it doesn't matter. Once the vehicle is in motion and picking up speed it seems to be okay. It just seems to occur from a stop or very low speed.

- Kailua, HI, USA

The contact owns a 2016 Hyundai Tucson. While applying the accelerator pedal, the vehicle failed to accelerate from a stop. The vehicle would also automatically shift into neutral without warning. The contact would have to depress the brake pedal for at least five seconds and then depress the accelerator pedal to move the vehicle. The contact stated that the vehicle was first taken to earnhardt Hyundai (10401 papago fwy, avondale, AZ 85323 (623) 388-5800) where it was diagnosed with a software failure and the transmission software had to be re-written. The contact stated that the software was updated, but the failure recurred. The vehicle was then taken to rodeo Hyundai (12925 N autoshow ave, surprise, AZ 85388 (623) 214-4100) where it was diagnosed with the same software malfunction. The software was updated for the second time, but the failure persisted. The manufacturer was made aware of the failures, but did not offer any assistance. The contact mentioned that the manufacturer emailed the dealer a manual on how to correctly operate the vehicle. The failure mileage was approximately 2,500. Updated 09/27/17

- Surprise, AZ, USA

When slowing to a crawl in traffic when accelerating car leach forward this can cause a serious accident when driver is not for this action by the automatic transmission, this also happens when traveling through a year sign Hyundai has no fix for this when call weather the dealer/ Hyundai were told to live with this. There should be a safety recall for this before someone get serious hurt

- Boiling Springs, SC, USA