really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
7,827 miles

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« Read the previous 20 complaints

problem #109

Apr 242019


  • miles
Everytime I stop at a light or slow down I almost get in a accident because the transmission keeps feeling like it wont shift and stall out and has no power. This is a known problem I need a resolution for please. I have kids and got this SUV for safety but now I am scared to drive with them

- Orlando, FL, USA

problem #108

Apr 122019


  • 15,600 miles
From a stationary position, when you apply the gas, the car may lurch and jerk like the clutch isn┐T fully engaging and then not move at all until the ignition is turned off and back on again. This can occur in reverse as well. Sometimes, when sitting on an incline, in gear and maybe waiting for traffic to clear, the car will roll back while moving my foot from the brake to the accelerator. This car has an automatic transmission. This has happened on city streets and the last occurrence was outright dangerous.

- Stanwood, WA, USA

problem #107

Oct 182018

Tucson 4-cyl

  • 12,422 miles
2017 Hyundai Tucson. Consumer writes in regards to loss of vehicle power which resulted in an accident.

- Howell, NJ, USA

problem #106

Mar 012019


  • 12,000 miles
When I make a turn right or left, joining traffic, I press acceleration and the car does nothing... I may even push the pedal to the floor, engine roars at 5-6K and the car does not move at all or moves extremely slowly... I watch the cards approaching from the back and start to pray... I barely escaped few accident situations because the approaching drivers were cautious enough about something wrong going on with my car, not moving. This happened multiple times. The authorized Hyundai service did not find anything wrong. But, according to other public records, the issue seems likely to be the dual clutch transmission (dct), later renamed to "automated manual", which is what I have in my Tucson.

- Midland, MI, USA

problem #105

Mar 042019


  • 10,800 miles
When you accelerate the vehicle the engine revs up to 5K to 6K and the car appears to being neutral. This occurs every tim I try to accelerate. The vehicle does not accelerate. Very dangerous when I try to accelerate to change lanes. The vehicle does no accelerate.

- The Villages, FL, USA

problem #104

Oct 182018


  • 2,000 miles
The contact owns a 2017 Hyundai Tucson. The contact stated that the transmission slipped and the vehicle jerked violently sometimes. On one occasion, in a shopping plaza parking lot, the vehicle jerked violently, the steering wheel seized, and the vehicle accelerated on its own. The brakes failed to operate and the contact's vehicle crashed into a parked vehicle twice. The air bags did not deploy. The contact sustained injuries to the neck and back, which required medical assistance. A police report was filed. The vehicle was towed by the police to an independent mechanic. The vehicle was then taken to an insurance body shop to be diagnosed, but a failure could not be located. The body damage was repaired. The failure mileage was 2,000.

- Howel, NJ, USA

problem #103

Feb 012017

Tucson 4-cyl

  • miles
The contact owns a 2017 Hyundai Tucson. The contact stated that the seven speed dual clutch assembly pertaining to the transmission failed to operate properly. As a result, the vehicle did not gain speed when attempting to accelerate from a light. Downey Hyundai (7550 Firestone blvd, downey, ca 90241, (562) 314-4331) was unable to determine the cause of the failure and provided a loaner vehicle. The vehicle was unable to be driven and was still with the dealer. The manufacturer was notified and had not issued any transmission recalls. The VIN and failure mileage were not available. Consumer stated transmission doesn't work when getting on freeway.

- Norwalk, CA, USA

problem #102

Feb 192019


  • miles
Something is majorly wrong with how this vehicle shifts gears. When you slow down, or don't come to a complete stop for several seconds, the transmission doesn't down shift properly, causing a transmission slippage and an over revving of the engine, which results in a delay in acceleration. This is an extremely dangerous situation when trying to merge into oncoming traffic. On several occasions, I have tried to turn onto a street or highway and nearly been rear ended or T-boned because of my vehicle stalling for no reason, leaving me floundering in the middle of the street until the vehicle decided to shift properly and resume acceleration. This vehicle needs to be recalled immediately before someone gets killed, for it is only a matter of time before that happens, provided it hasn't already occurred. In fact, I got in a car accident the other day while merging onto a frontage road next to an interstate, and I believe that this stalling transmission slippage is to blame. Please take this issue seriously as it appears that many other people are having this same dangerous problem with their 2017 tuscons as well. This dangerous defect occurs every day I drive this vehicle. Every day.

- Palmhurst, TX, USA

problem #101

Feb 112019


  • 1 miles
Takara recall. My vehicle was parked I started the engine. I noticed on the dashboard it said battery low and my car started to go in reverse slowly even though I had my car still in park and my foot on the brake. I turned my car on and off several times as it was slowly going in reverse and I change the gear from park to drive to move forward and it still went backwards. Finally the car came to a stop I turned off the car again and it started normally. This is why I'm writing to you today that my computer screen on my dashboard told me the battery was low and it did go in reverse even when the car was in park and my foot was on the break.

- Springville, UT, USA

problem #100

Jan 242019


  • 31,000 miles
When you come to a slow stop, and then go to accelerate again, the car feels like it about to stall- then when you press on the gas, there is a long lag before the car gains any momentum to move again. I was almost in a major car accident at an intersection with my daughter in the car. The dealership keeps telling me it is a dual clutch, but this is way worse than a dual clutch. I was driving on a major interstate last week, int he middle lane in stop and go traffic, and the car almost stalled out on me in the middle lane, and then when I hit the gas, it accelerated and I almost slammed into the car in front of me. I have been driving for 30 years and this is the worst car I have ever driven. It is a death trap and Hyundai wont do anything to correct the issue. I dont want to drive my 12 year old daughter in it- but they wont help me. Today, my battery died in the car, so I had to get a tow truck to jump it and tow it to the dealership. It is only 2 1/2 years old!!! these models are unsafe!!

- Somers, NY, USA

problem #99

Jan 252019


  • 23,000 miles
2017 Hyundai tuscon limited.....when accelerating from a stop the vehicle lags as though it is about to stall, sometimes with no acceleration when pushing on the gas peddle. Everytime I get my car serviced I have discussed this with the service department, they have had 3 different employees drive it & continue to try to explain it as the dual transmission. Recently entering on the freeway my vehicle jolted &died with no power I was able to coast to the side of the road barely making it out of the way of a truck that was speeding up behind me. The warning light illuminted the ┐malfunction indicator light┐ this could potentially be a catalytic converter problem. Towed vehicle to dealership & they said it was a tcu software update. The next day drove less than a mile to car wash, turned car off & when I went to turn back on nothing no lights, no noise, nothing after about 15-20 min. Car started up. The vehicle is only 2 years old & I dont feel comfortable that it wont die out putting myself or passangers in danger or leaving me stranded. Hyundai service representatives no help at all.

- Stockton, CA, USA

problem #98

Sep 112018


  • 18,000 miles
The contact leases a 2017 Hyundai Tucson. The contact stated that the transmission was failing. The vehicle was taken to prime Hyundai South (1022 hingham St, rockland, MA 02370, (617) 774-1300) for repairs. After the repair, the transmission continued to slip and the vehicle sputtered when going into gear. The vehicle was taken back to the dealer for diagnostic testing and the contact was provided a loaner vehicle. The manufacturer was contacted and provided a case number. The manufacturer stated that they would call the contact back in the near future. The failure mileage was 18,000.

- Whitman, MA, USA

problem #97

Jun 192017

Tucson 4-cyl

  • 805 miles
The contact owns a 2017 Hyundai Tucson. While driving 60 mph, the vehicle would downshift into low gear on its own. Also, when attempting to drive the vehicle, it failed to start. There were no warning indicators illuminated. The vehicle was taken to sport durst automotive (4511 durham-chapel hill blvd, durham, nc 27707, (877) 262-3223) to be diagnosed, but a failure code could not be found. The dealer stated that the vehicle was performing as designed. The vehicle was not repaired. The contact stated that the failure recurred three times, but the dealer could not duplicate the failures. The manufacturer was notified and provided case number: 13622118. The approximate failure mileage was 805.

- Pittsboro, NC, USA

problem #96

Sep 112018


  • 8,000 miles
The contact owns a 2017 Hyundai Tucson. While the vehicle was at an intersection, the gear shifted into neutral and the vehicle accelerated without warning. The contact stated that the gear shifted various times and caused the vehicle to accelerate. The contact scheduled an appointment with the dealer (kearny mesa Hyundai, 4797 convoy St, san diego, ca 92111, (858) 278-7100) to have the vehicle diagnosed. The vehicle was not diagnosed or repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 8,000. The VIN was invalid. Consumer stated same exact problem that occurred in 2015 recall happened in 2016. Manufacturer is not accepting responsible for this defect.

- San Diego, CA, USA

problem #95

Dec 142018


  • 18,000 miles
Dual clutch transmission (dct) / 1.6T engine start from stop acceleration stuttering, stalling occurs from initial take offs, while idling in stop/go traffic creates potentially dangerous drive/passenger situation in traffic especially when crossing traffic patterns and lane merging/passing. Issue has been brought to the attention of Hyundai corporate and two local Hyundai dealerships. Both parties indicate lack of knowledge on how to properly drive dct transmission and provided both video and written training packages. Both training mechanisms failed to resolve the issue. Supposed software updates by the leasing dealership failed to resolve the issue also. Issue is still active and latest visit to dealership failed to find any issues with no repairs or software updates taking place. Senior technician indicated Hyundai leadership at corporate are acutely aware of issue but choosing to not act accordingly/appropriately.

- Parker, CO, USA

problem #94

Nov 022018


  • 12,800 miles
Traffic was clear and attempted to turn left. While doing so, the vehicle abruptly stalled and I could not accelerate to my lane, causing brief panic since I was in the vehicle with my baby and a freightliner was now approaching. The vehicle responded in the same manner while my husband drove it several days later. Additionally, there was a horrendous smell coming from the vehicle as we traveled in traffic at about 3mph or less. My husband and I were on edge and just wanted to get home safely without any further issues with the Tucson. We purchased the vehicle from Hyundai of longview on November 29, 2017.

- Gilmer, TX, USA

problem #93

Nov 202018


  • 100 miles
Vehicle hesitates from a stop when trying to accelerate. Engine just revs and then lurches forward when transmission final engages. This can take several seconds. Hyundai states that this automatic transmission should be driven like an manual transmission. This is an ignorant excuse to hide a problem that they are well aware of. This is happening to so many people so why will the NHTSA not hold Hyundai accountable for this defect in the drivetrain" I specifically asked our salesperson if the issue had been worked out before we signed and he stated that the vehicles no longer had the problem. If Hyundai denies there is a problem whey did the salesperson acknowledge this to me? the issue has happened over 20 times to my wife and I in the past year and the vehicle has 10,500 miles on it. Hyundai states they it is performing as designed and closed my case. They didn't even offer to have me take it back to the dealer for service. This is because they know there isn't a fix and is a potentially fatal flaw. We have almost been hit numerous times because of non responsiveness from the transmission. Please hold Hyundai accountable for replacing the transmission. If a different transmission will not work with the current engine then they should buy the vehicle back or trade without a loss. The date field below only allows for one date" this has happened over 20 times as mentioned above.

- Murrells Inlet, SC, USA

problem #92

Apr 252018


  • 9,000 miles
I have owned my 2017 Hyundai Tucson since 10/20/17. In the last year I have had it at the dealership 3X for the check engine light. Twice my vehicle had performance issues while entering the highway and acceleration. It is life endangering. When accelerating onto the highway, the engine loses speed. The RPM gauge starts going wacky, off the charts. It will rev to 5 RPM back down to 3 RPM and back & forth. When the foot is on the gas peddle trying to increase to highway speed, the engine will go to 45 mph. When one a highway where the speed limit is 70 mph, it becomes life threatening. When I finally reached a speed of 70, it would go for a short time and then decrease to 50 mph. Very scary. Twice it was in service for the same performance issue. The 2nd time they replaced boost sensor range. It works ok now. However, the shifting of the transmission is hard and seems to shift improperly. It too is tied to the acceleration. Hyundai that is the natural performance on the engine & transmission. The last check engine was an alternator failure. I have owned 3 Hyundai's. I have helped my daughter buy her 2 Hyundai's. my mother as well. I have never seen these kind of issues. Also the natural hydraulic closing on the back door is a real safety hazard. One day the door started closing while my body was half inside. There should be a sensor to detect when there is an object in the way. That too is caused for alarm in safety. These 2 issues that I have written about can & will cause death.

- Port St Lucie, FL, USA

problem #91

Nov 032018


  • miles
I have had the car one yr. And have had an ongoing acceleration issue. It is becoming more frequent and scary. It hesitates terribly upon acceleration whether in regular mode or sport. The vehicle hesitates from a standstill and while moving. Below it asks for a date when this happened but it happens all the time. I used to own a VW cc which had a dual clutch and never had this issue.

- Longs, SC, USA

problem #90

Oct 012018


  • 25,000 miles
Vehicle currently has 25, xxx miles on it. It has the 1.6L turbo engine with dct (dual clutch transmission). It is very unpredictable in regard to making a smooth start from standstill. The is considerable lag and jerking before the vehicle will respond with forward motion. Sometimes, just releasing the brake at a stop, the vehicle will buck and jerk without even touching the accelerator pedal.this is a safety hazard as it is unpredictable on the severity and when it will occur. Taking the car to the dealer was not of any help. They performed scans and said everything was "normal". they gave me a paper description on how the dct operates but that does not solve the problem. They basically said that's the way it is, just get used to it. Performing a goggle search yields many similar complaints. Hyundai has not owned up to this problem as far as I can tell. Perhaps if enough owners report this common problem, Hyundai will be forced to perform a recall with a solution to address the problem. This problem has been noticed continually on an intermittent basis since Oct of 2018.

- Albuquerque, NM, USA

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