10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
52,366 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jan 012019

Veracruz

  • 50,000 miles
Passenger mirror burned. Brought to hyndai, they didnt know what caused it nor can give an answer to.cant see to pass and get over. Door lock failure on drivers door and key lockong. Will unlock doors but will not lock. Car has been in shop 10 days. Multable dontknow answer

- Covington, LA, USA

problem #3

Sep 012017

Veracruz

  • miles
Around Sept. 2017, while in motion on city street. Vehicle's 2 warning lights turned on, 1st was check engine, then not long after that oil warning lights. Luckily I wasn┐T to far from home that the vehicle didn┐T stop running and made it home. So when I got home I told my husband about it. Before checking engine compartment he noticed oil dripping and coolant dripping under the car down to the ground. And it was a lot of spillage that it empty both oil and coolant from car. He opened hood engine compartment to check the level of oil and find's it was low of oil. At the same time he noticed oil leakage coming from the valve cover section, leaking down to alternator and covered with oil. After that he visually checked the radiator and there was no coolant, it was empty. So since then I never ran the car or was out of service. I was too busy back then and no money to get it fix. Luckily I have another car to get around with. So just recently, a friend mentioned to go online and checked to see if any recall for this vehicle's problem or make a complain. Hopefully it's a manufacture's problem and will like a respond, so I can get this car rolling again.

- Barrigada,, GU, USA

problem #2

Oct 292016

Veracruz 6-cyl

  • 85,000 miles
Pulled into parking place and went to place Veracruz from drive to park and it jumped forward a little and gear shift was locked the ESC light did come on showing "off". I would not allow me to shift into park and brake pedal was locked. I was only able to put into neutral and turn Veracruz off and apply emergency parking brake. Doors will open but will not turn engine over. Lights flash as if but will not start. There is no dashboard lights to indicate anything wrong, the ESC light went away. I was pulling into parking spot and not driving down the road. My VIN is not in recall but should be looked into.

- Ernul, NC, USA

problem #1

Oct 112014

Veracruz 6-cyl

  • 74,465 miles
Driving on interstate 1-285 taking exit 7 to walmart when all dash board lights such as battery light, ABS, cruise, starting flickering and suddenly car just shut off while in motion. While car shut off it was still rolling and car would not shift in park, brakes and steering wheel locked, and key would not release from ignition. If I hadn't told my cousin to jump out, my family and I would have crashed in the back of a parked car at walmart. The consumer stated both brake lights as well as the headlights had to be replaced twice. Updated 12/02/14

- Chattanooga, TN, USA