10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
95,838 miles

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« Read the previous 20 complaints

problem #4

Feb 012014

Veracruz

  • 95,000 miles
The contact owns a 2010 Hyundai Veracruz. The contact stated that the vehicle stalled while driving various speeds. The vehicle was previously included in and repaired per NHTSA campaign number: 14V415000 (engine and engine cooling). The contact stated that the failure recurred an additional four times. The contact took the vehicle to the thornton road Hyundai dealer where the valve cover gasket, alternator, and battery were replaced, but the failure recurred. The manufacturer was made aware of the failure and opened case number: 10353756. The approximate failure mileage was 95,000.

- Douglasville, GA, USA

problem #3

Mar 242017

Veracruz

  • 126,000 miles
The oil leak that has previously been reported caused the engine to run low on oil. Since there is a drip pan under the engine a consumer would have no way of knowing that their engine was severely leaking. If there is no oil in your parking spot and no sign of the car smoking a normal person would not check the oil with every tank of gas. This oil leak caused my alternator to fail in traffic, and since the engine ran low on oil I had a catastrophic engine failure ( threw a rod) at 126K. The oil leak causes long-term damage to the engine that Hyundai refuses to acknowledge.

- Lexington, KY, USA

problem #2

Nov 092016

Veracruz

  • 144,142 miles
I recently was driving my 2010 Hyundai vera cruz on the interstate when the engine suddenly died on me. I noticed that there was a mixture of oil and water coming from beneath the car. Upon further inspection I was informed the motor was locked. I had just replaced the alternator in may of this year due to oil leaking on it. I can't recall if the original owner had the car serviced for the recall or not. But I did call in about it and was informed that it was not on the list and if I need to have it checked at the local Hyundai dealer then I would have to pay the service charge. Well to me that wasn't fair, but now the fairness is gone because now I'll have to pay out 6200 to have the engine replaced. This issue could have been avoided.

- Millbrook, AL, USA

problem #1

Nov 012012

Veracruz

  • 70,000 miles
The contact owns a 2010 Hyundai Veracruz. While driving approximately 75 mph, all the warning lights illuminated and the engine stalled. The vehicle was towed to the dealer. It was discovered that oil was leaking from the front cylinder valve cover gasket onto the alternator, which caused the alternator to fail. As a result, the alternator, the front valve cover gasket, and the battery needed to be replaced. The contact received a recall notice for NHTSA campaign number: 14V415000 (electrical system) and stated that the remedy was not available. The manufacturer was not notified of the failure. The failure mileage was 70,000.

- Melboourne, FL, USA