10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
3,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Aug 202010

EX35 Journey 3.5L

  • Automatic transmission
  • 3,000 miles

Love the car...paid 699.00 to have a coating applied to my new black car before I picked it up......about a month later it looked like rain drops on car....washed and tried to buff out...not happening. Took to dealer and they said they thought it was acid rain...(which on the sheet the dealer gave me at purchase said the coating was suppose to protect the car from). They sent in claim to company who made coating. This company sent out adjuster who said he had no idea what happened to the car but did agree it was damaged....but he didn't think the company who made the coating would pay for a repaint and recoating of the car.....$8,000.

Now what do I do...a brand new expensive car with a totally ugly finish. Has this happened to any one else and how did it turn out for you?

- celticlady, Berlin, CT, US