really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,052 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Oct 122012


  • 74,000 miles
The contact owns a 2009 Jaguar Xf. While driving 15 mph, the transmission warning light illuminated and the vehicle stalled. The vehicle was restarted and taken to a dealer who diagnosed that the fuel regulator failed. The vehicle was not repaired. The failure recurred several times. The vehicle was taken to another dealer for a second diagnostic testing. The dealer diagnosed that the failure was an internal failure inside the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000.

- Stone Mountain, GA, USA

problem #11

Feb 252015


  • 48,547 miles
The rear differential seal failed due to faulty manufacturing process wherein contaminated "lifetime" differential fluid was sealed into the differential housing causing excessive and premature pinion gear wear. This wear results in movement of the half shafts and the destruction of the differential seals. In order to remedy the situation an entire "new" differential must be installed. Simply ordering replacement seals and pinion gears will not suffice as the differential design was changed and the new components are of a different size, which results in requiring complete replacement of the rear differential at a cost of anywhere from $6200 - $8900, according to Jaguar dealerships. Jaguar is fully aware of this issue and have issued many tsb regarding same; however, they failed to take preventive action on tens of thousands of vehicles, many of which did not show symptoms of failure until after the manufacturer's warranty expires, resulting in hefty bills to unsuspecting owners.

- Toano, VA, USA

problem #10

Oct 132014

XF 8-cyl

  • 64,440 miles
My car was driving fine and for some reason the rear gear shaft or so I heard it is called failed and was not allowing me drive the car without a loud grinding sound and when the gears locked up the car would stop very quickly.

- Locust Grove, VA, USA

problem #9

Apr 162013


  • 103,000 miles
The contact owns a 2009 Jaguar Xf. The contact stated that while driving at approximately 65 mph, the vehicle stalled as the transmission warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 103,000. The VIN was unavailable.

- Stone Mountain, GA, USA

problem #8

Jun 282014

XF 8-cyl

  • 43 miles
While in the act of parking my father N law's car at the mall. I began to pull the car forward after a complete stop with my foot covering and applying the brake as another car began to pass in front of me. His 2009 Jaguar xfl surge and accerlated violently while the brakes were applied. Although this action didn't cause any accident or injury to anyone nor property damage. This occurrence was not the first while driving his car during my vacation in puerto rico. I'm writing to make others aware of the unsolicited acceleration problem this car has for fear of not just my safety and my family's safety but other consumers who might have purchased this car and are experiencing the same problem. June 28th, 2014 patrick grinage sr.

- Riverview, FL, USA

problem #7

Dec 122012

XF 8-cyl

  • 44,000 miles
The contact owns a 2009 Jaguar Xf. The contact stated that while attempting to stop at an intersection, he engaged the brakes and the brake pedal sunk into the floorboard. The contact also mentioned that the transmission failed to shift into gear. In addition, the check engine warning light was continuously illuminated and the vehicle decelerated independently and without warning. The vehicle was taken to the dealer. The technician diagnosed that the catalytic converter was defective, the brake lines were corroded and the gear box needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 44,000 and the current mileage was 71,000.

- Albany , GA, USA

problem #6

Mar 092013


  • 143,000 miles
Faulty transmission.....the vehicle will not engage in drive. Each time the vehicle comes to a stop the vehicle will shift into neutral. You will then have to turn the vehicle off and back on to go forward. But when the vehicle comes to stop the vehicle shifts out of gear again. A new trans is needed due to the 3rd and 4th gears no engaging. The vehicle is less than five years old, although it has over 140K miles. This seems to be a recurring theme with the Xf model. This vehicle has always been serviced at a Jaguar dealer and for the vehicle to require a new transmission is very saddening. How does a luxury brand fail so much with the powertrain.

- Garden Grove, CA, USA

problem #5

Oct 182012

XF 8-cyl

  • 14,700 miles
Began noticing a small whine in the differential, more obvious at low speed. Level of noise increased rapidly. Called dealer for an appointment 10/22/12 saw them that day and they verified the problem. Called Jaguar for authorization. Notified by Jaguar on 10/23/12 full authorization to replace the entire differential. Dealer advises an anticipated two day delivery time for replacement. Note: Completely satisfied that the dealer was helpful in such rapid authorization and turn around of replacement parts.my understanding is that usually a diff. Fluid analysis and "other remedies" are suggested prior to a major component replacement. I anticipate receiving the car back Friday the 26th, or the following Monday. They also notified me of a tail light recall which had not been done, which I had not been advised of by Jaguar.

- Concord, NC, USA

problem #4

Apr 202012


  • 42,000 miles
The contact owns a 2009 Jaguar Xf. The contact stated that the vehicle suddenly accelerated while attempting to park. The brakes were engaged while the failure occurred. The vehicle accelerated forward until crashing into the rear end of another vehicle. The contact also stated that it took extreme force to shift the gear shift into drive, which caused the vehicle to lose acceleration. The failure was experienced numerous times. The police department were present. The vehicle was then towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 42,000 and the current mileage was 43,000.

- Middletown , NY, USA

problem #3

May 022012


  • 28,000 miles
On 05/02/2012. I was preparing to park my 2009 Jaguar fx, came to complete stop... when it suddenly accelerated, I had the brake on, I could barely hold it back, it jumped the curb.....I could not stop that car, it was trying to climb a chain link fence... the only thing that stop the car was when I hit the steel pole...there was $8,200 worth of damage done to this car.... my son and I were not hurt, but we could have been if it would have broke thur that fence... we would have went down a embankment and might of hit a tree, or rolled over.... my husband had it towed to Jaguar deal where they said "they couldn't find a think wrong with it".. now, I have this dangerous car and I'm scared to death to drive it again.... I will had to drive it, because I have to much money in it..but, I will never allow anyone to ride in it ever again.... I will never put there lives in danger.... please, if you have one these devil cars be careful and be aware of this problem..

- West Chicago, IL, USA

problem #2

Dec 092011

XF 8-cyl

  • 34,900 miles
I was driving in a parking lot and came to a stop but the car then accelerated and I had brake hard to hold the car back. I put the car into park. When I attempted to put the car into gear again, I could not move the shifter. I turned the car off and restarted it, and the car ran fine the rest of the evening. The next day, I was again in a parking lot and as I try to park, the engine accelerates wildly. I was able to hold the car with the brakes and put it into park. Once in park, the engine continued to rev. The shifter was now stuck. I tapped the shifter and that allowed me to shift the car and the engine went to normal operation. As of 12/11, the problem has not happened again. I will be taking the car to my dealer for diagnosis.

- San Antonio, TX, USA

problem #1

Mar 012011


  • 16,000 miles
The contact owns a 2009 Jaguar Xf. The contact stated that the vehicle would not shift out of reverse or shut off. In order to exit the vehicle the contact had to engage the emergency brake. The contact also stated that the gear shift on the vehicle was manufactured as a dial, and the dial would not turn out of reverse. A tow truck driver assisted the contact with shifting the vehicle out of reverse. The vehicle was taken to an authorized dealer where the entire gear shift mechanism was replaced. Approximately two months later the failure recurred. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 16,000.

- Pepper Pike, OH, USA