2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,600 miles

About These NHTSA Complaints:

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problem #10

Aug 152007

XF

  • 53,000 miles
2009 Jaguar Xf supercharged dashboard glare & visibility obstruction the leather dashboard on my 2009 Jaguar Xf supercharged has begun to separate, ripple, & bubble. Resulting in a serious safety issue as the rippling (looks similar to waves) causes the sun to reflect / glare directly to the windshield & into the operators eyes. The result, under certain circumstance (high noon, very sunny days, dusk/dawn), is complete vision impairment. The problem stems from a defective glue / bonding agent applied during the manufacturing process. Once separation begins it progresses and spreads like cancer. The unacceptable repair estimate provided by Jaguar, $3,500 to $4,500, to replace the entire dash. Unnecessary as the defect is the bonding agent, not the hardware. Jaguar & official oem forums suggest a... "cost effective alternative." The remedy via third parties: Remove the dashboard, separate the leather, clean, apply a new bonding agent, cure, and reinstall. Because the dashboard is no longer flat, on sunny days & especially at dusk and dawn, the large bubbles & waves cause light to reflect directly to the windshield & the operators eyes. The resulting reflection / glare renders the vehicle completely unsafe to operate during the previously mentioned conditions. Safety is important & Jaguar should address this issue via recall & not leave the costly remedy for this known defect to the consumer & potentially unqualified third party repair facilities. This known problem effects a majority of 2009-2011 Xf models. Jaguar acknowledge the issue as early 2009. Yet continued to use a manufacturing process known to be defective. The known defect can cause temporary blindness while operating the vehicle. The consequences of driving while blind are obvious. Jaguar, should be required to remedy the defect.

- Dallas, TX, USA

problem #9

Aug 142018

XF

  • miles
When doors unlocked can start engine without fob near by.

- Milwaukee, WI, USA

problem #8

Dec 132017

XF

  • 130,000 miles
2009 Jaguar Xf supercharged dashboard glare & visibility obstruction the leather dashboard on my 2009 Jaguar Xf supercharged has begun to separate, ripple, & bubble. Resulting in a serious safety issue as the rippling (looks similar to waves) causes the sun to reflect / glare directly to the windshield & into the operators eyes. The result, under certain circumstance (high noon, very sunny days, dusk/dawn), is complete vision impairment. The problem stems from a defective glue / bonding agent applied during the manufacturing process. Once separation begins it progresses and spreads like cancer. The unacceptable repair estimate provided by Jaguar, $3,500 to $4,500, to replace the entire dash. Unnecessary as the defect is the bonding agent, not the hardware. Jaguar & official oem forums suggest a... "cost effective alternative." The remedy via third parties: Remove the dashboard, separate the leather, clean, apply a new bonding agent, cure, and reinstall. Because the dashboard is no longer flat, on sunny days & especially at dusk and dawn, the large bubbles & waves cause light to reflect directly to the windshield & the operators eyes. The resulting reflection / glare renders the vehicle completely unsafe to operate during the previously mentioned conditions. Safety is important & Jaguar should address this issue via recall & not leave the costly remedy for this known defect to the consumer & potentially unqualified third party repair facilities. This known problem effects a majority of 2009-2011 Xf models. Jaguar acknowledge the issue as early 2009. Yet continued to use a manufacturing process known to be defective. The known defect can cause temporary blindness while operating the vehicle. The consequences of driving while blind are obvious. Jaguar, should be required to remedy the defect.

- Dallas, TX, USA

problem #7

Jul 272017

XF

  • 115,000 miles
The dashboard of my car is starting to wave up and buckle when the sunlight hits the wavy area it reflect sun into my eyes almost causing me to crash

- Allentown, PA, USA

problem #6

Jul 042015

XF

  • miles
Takata recall is the front airbag module which has had a recall for several months now and I'm afraid to drive my car because of that especially with my dashboard pulling apart. I had previously sent a complaint in about my dashboard but never heard anything back from NHTSA. Since I contacted you the first time my dashboard has gotten worse and I'm paying every month for a car I can't drive. Jaguar Land Rover used faulty adhesive on their dashboards causing a major issue for Jaguar owners and expecting us to pay thousands of dollars for an unsafe car that they put on the road. I would like to have my recall done asap along with my dashboard. Jaguar is the cause of all of this and as soon as something happens they will have a serious lawsuit on their hands. The leather on my dashboard is bubbling up in the middle near the speaker and the leather is pulling apart from the dashboard to where you can see the actual dash it self. Please help me I'm a disabled, full time college student who doesn't have a lot of money and can't afford to be ripped off anymore by Jaguar usa. If pictures are needed please let me know thanks so much.

- Greenville, NC, USA

problem #5

Aug 202012

XF

  • miles
My leather dash board is bucking and pulling away from dash.I informed Jaguar about two years ago and they said since I didn't purchase it from there dealership it not there problem.

- Baltimore, MD, USA

problem #4

Aug 192016

XF

  • 83,000 miles
I was notified by my dad that picked up my car from the yard that he heard rattling when he saw my vehicle. Before I shipped my car it wasn't making any rattling noises. I'm not sure what's going on because I wasn't there to see anything but he end up towing the car because he didn't want to drive the car running with a rattling sound. It was stationary but already running when he first approached it and noticed the rattling. How can this case be resolve?

- Evans Mills, NY, USA

problem #3

Jul 042015

XF

  • miles
2009 Jaguar Xf supercharged dashboard glare & visibility obstruction the leather dashboard on my 2009 Jaguar Xf supercharged has begun to separate, ripple, & bubble. Resulting in a serious safety issue as the rippling looks similar to waves causing the sun to reflect directly to the windshield & into my eyes. The result, under certain circumstance high noon, very sunny days, and at dawn) it's a complete vision impairment. The problem stems from a defective bonding glue applied during the manufacturing process. Once separation begins to spread like a wildfire. The unacceptable repair estimate provided by Jaguar, $3,500 to $4,500, to replace the entire dash. Unnecessary as the defect is the bonding glue, not the hardware. Jaguar & official oem forums suggest a... "cost effective alternative." The remedy via third parties: Remove the dashboard, separate the leather, clean, apply a new bonding glue, cure, and reinstall. Because the dashboard is no longer flat, on sunny days & especially at dusk and dawn, the large bubbles & waves cause light to reflect directly to the windshield & the operators eyes. The resulting reflection / glare renders the vehicle completely unsafe to operate during the previously mentioned conditions. Safety is important & Jaguar should address this issue via recall & not leave the costly remedy for this known defect to the consumer & potentially unqualified third party repair facilities. This known problem effects a majority of 2009-2011 Xf models. Jaguar acknowledge the issue as early 2009. Yet continued to use a manufacturing process known to be defective. The known defect can cause temporary blindness while operating the vehicle. The consequences of driving while blind are obvious. Jaguar, should be required to remedy the defect.

- Greenville, NC, USA

problem #2

May 012016

XF

  • 65,000 miles
Dashboard rippled. Took to a specialist and they stated that this issue is a defect. The dashboard letter shrinks and it separates from the foundation of the dash which cause it to stick up and leave a gap between the dash and windsheild. Called Jaguar headquarters. Haven't had much luck on return calls

- Houston, TX, USA

problem #1

Feb 292016

XF

  • 70,000 miles
2009 Jaguar Xf supercharged dashboard glare & visibility obstruction the leather dashboard on my 2009 Jaguar Xf supercharged has begun to separate, ripple, & bubble. Resulting in a serious safety issue as the rippling (looks similar to waves) causes the sun to reflect / glare directly to the windshield & into the operators eyes. The result, under certain circumstance (high noon, very sunny days, dusk/dawn), is complete vision impairment. The problem stems from a defective glue / bonding agent applied during the manufacturing process. Once separation begins it progresses and spreads like cancer. The unacceptable repair estimate provided by Jaguar, $3,500 to $4,500, to replace the entire dash. Unnecessary as the defect is the bonding agent, not the hardware. Jaguar & official oem forums suggest a... "cost effective alternative." The remedy via third parties: Remove the dashboard, separate the leather, clean, apply a new bonding agent, cure, and reinstall. Because the dashboard is no longer flat, on sunny days & especially at dusk and dawn, the large bubbles & waves cause light to reflect directly to the windshield & the operators eyes. The resulting reflection / glare renders the vehicle completely unsafe to operate during the previously mentioned conditions. Safety is important and Jaguar should address this issue via recall and not leave the costly remedy for this known defect to the consumer & potentially unqualified third party repair facilities. This known problem effects a majority of 2008-2011 Xf models. Jaguar acknowledge the issue as early 2008. Yet continued to use a manufacturing process known to be defective. The known defect can cause temporary blindness while operating the vehicle. The consequences of driving while blind are obvious. Jaguar, should be required to remedy the defect.

- San Diego, CA, USA