Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #SSM72744

      NHTSA ID #10096185

      • Date Announced: APRIL 22 2016
      • Additional Info: How to Fix

      Summary: ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES.

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    STEERING:WHEEL AND HANDLE BAR

    • TSB #SSM72744

      NHTSA ID #10096185

      • Date Announced: APRIL 22 2016
      • Additional Info: How to Fix

      Summary: ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES.

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    STEERING: ADAPTIVE STEERING

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    • TSB #SSM72744

      NHTSA ID #10096185

      • Date Announced: APRIL 22 2016
      • Additional Info: How to Fix

      Summary: ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES.

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    SUSPENSION

    • TSB #JA17TE-09

      NHTSA ID #10127293

      • Date Announced: DECEMBER 15 2017
      • Additional Info: How to Fix

      Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

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    • TSB #SSM73660

      NHTSA ID #10127578

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

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    • TSB #SSM73660

      NHTSA ID #10127284

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

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    SUSPENSION:FRONT

    • TSB #SSM73660

      NHTSA ID #10127578

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

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    BRAKES (PWS)

    • TSB #SSM58558

      NHTSA ID #10124197

      • Date Announced: OCTOBER 27 2017
      • Additional Info: How to Fix

      Summary: Issue: Submitting a Brake Noise EPQR

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    • TSB #SSM71966

      NHTSA ID #10097047

      • Date Announced: DECEMBER 16 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"

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    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    SERVICE BRAKES, AIR:DISC

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    • TSB #SSM72668

      NHTSA ID #10097003

      • Date Announced: FEBRUARY 26 2016
      • Additional Info: How to Fix

      Summary: EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER

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    • TSB #SSM71966

      NHTSA ID #10097047

      • Date Announced: DECEMBER 16 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"

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    SERVICE BRAKES, AIR:ANTILOCK

    • TSB #SSM73035

      NHTSA ID #10110969

      • Date Announced: NOVEMBER 03 2016
      • Additional Info: How to Fix

      Summary: Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.

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    SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

    • TSB #SSM73035

      NHTSA ID #10110969

      • Date Announced: NOVEMBER 03 2016
      • Additional Info: How to Fix

      Summary: Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.

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    PARKING BRAKE

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    ENGINE (PWS)

    • TSB #JTB00349NAS2

      NHTSA ID #10127618

      • Date Announced: DECEMBER 22 2017
      • Additional Info: How to Fix

      Summary: A clatter/knock/rattle noise may be heard from the engine.

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    • TSB #JTB00349NAS2

      NHTSA ID #10127304

      • Date Announced: DECEMBER 22 2017
      • Additional Info: How to Fix

      Summary: A clatter/knock/rattle noise may be heard from the engine.

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    • TSB #SSM73067

      NHTSA ID #10131574

      • Date Announced: JUNE 09 2017
      • Additional Info: How to Fix

      Summary: Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.

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    • TSB #JTB00551NAS1

      NHTSA ID #10118147

      • Date Announced: FEBRUARY 27 2017
      • Additional Info: How to Fix

      Summary: A rubbing noise from the engine compartment may be evident

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    • TSB #JTB00423NAS2

      NHTSA ID #10110943

      • Date Announced: DECEMBER 12 2016
      • Additional Info: How to Fix

      Summary: Situation: A 'humming' noise may be evident from the engine when the engine is idling.

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    • TSB #K410NAS2

      NHTSA ID #10110942

      • Date Announced: DECEMBER 05 2016
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.

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    • TSB #SSM73028

      NHTSA ID #10095351

      • Date Announced: NOVEMBER 26 2016
      • Additional Info: How to Fix

      Summary: ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WH

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    • TSB #JTB00471NAS1

      NHTSA ID #10096957

      • Date Announced: FEBRUARY 25 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE D

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    • TSB #SSM72617

      NHTSA ID #10096993

      • Date Announced: FEBRUARY 09 2016
      • Additional Info: How to Fix

      Summary: COOLANT EXPANSION TANK PRESSURE CAPS LEAKING

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    • TSB #SSM72477

      NHTSA ID #10097084

      • Date Announced: OCTOBER 29 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. THE CODE WILL REFER

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    • TSB #JTB00394NAS3

      NHTSA ID #10096747

      • Date Announced: SEPTEMBER 29 2015
      • Additional Info: How to Fix

      Summary: "SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUM

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    • TSB #SSM72407

      NHTSA ID #10096798

      • Date Announced: SEPTEMBER 03 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: CUSTOMER MAY REPORT WHITE CRYSTALS FOUND AROUND SCR FILLER NECK IN THE LUGGAGE AREA. CAUSE: EARLY BUILD PROCESS WEAKNESS WITHIN JAGUAR XF PRODUCTION FACILITY WHERE SCR/ADBLUE HAS POTENTIAL TO LEAK ONTO VEHICLE REAR LUGGAGE COMPART

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    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SFCC-11JAN18 Att

      NHTSA ID #10138760

      • Date Announced: JANUARY 11 2018
      • Additional Info: How to Fix

      Summary: A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Should any repairs be made on a vehicle with this issue, please submit an EPQ

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM72617

      NHTSA ID #10096993

      • Date Announced: FEBRUARY 09 2016
      • Additional Info: How to Fix

      Summary: COOLANT EXPANSION TANK PRESSURE CAPS LEAKING

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #SSM72477

      NHTSA ID #10097084

      • Date Announced: OCTOBER 29 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. THE CODE WILL REFER

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #K410NAS2

      NHTSA ID #10110942

      • Date Announced: DECEMBER 05 2016
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.

      More Information »

    • TSB #K410NAS1

      NHTSA ID #10110963

      • Date Announced: NOVEMBER 01 2016
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.

      More Information »

    FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

    • TSB #SSM72865

      NHTSA ID #10127575

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    • TSB #SSM72865 Attachm

      NHTSA ID #10127576

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    FUEL SYSTEM, DIESEL

    • TSB #SSM72865 Attachm

      NHTSA ID #10127576

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

      More Information »

    • TSB #SSM72865

      NHTSA ID #10127575

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

      More Information »

    • TSB #SSM72865

      NHTSA ID #10127281

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    • TSB #SSM72865 Attachm

      NHTSA ID #10127282

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

    • TSB #JTB00394NAS3

      NHTSA ID #10096747

      • Date Announced: SEPTEMBER 29 2015
      • Additional Info: How to Fix

      Summary: "SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUM

      More Information »

    POWER TRAIN

    • TSB #SSM73410

      NHTSA ID #10131577

      • Date Announced: JUNE 20 2017
      • Additional Info: How to Fix

      Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

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    • TSB #SSM73384

      NHTSA ID #10131579

      • Date Announced: JUNE 07 2017
      • Additional Info: How to Fix

      Summary: Issue: Rear differential oil leak evident from the pinion seal.

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    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #JTB00417NAS3

      NHTSA ID #10096912

      • Date Announced: MAY 27 2016
      • Additional Info: How to Fix

      Summary: SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.

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    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #JTB00471NAS1

      NHTSA ID #10096957

      • Date Announced: FEBRUARY 25 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE D

      More Information »

    ELECTRICAL SYSTEM

    • TSB #SSM73633

      NHTSA ID #10127108

      • Date Announced: NOVEMBER 10 2017
      • Additional Info: How to Fix

      Summary: Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred

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    • TSB #SSM73554

      NHTSA ID #10119570

      • Date Announced: SEPTEMBER 25 2017
      • Additional Info: How to Fix

      Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.

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    • TSB #SSM73298

      NHTSA ID #10119560

      • Date Announced: SEPTEMBER 08 2017
      • Additional Info: How to Fix

      Summary: Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim

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    • TSB #SSM72926

      NHTSA ID #10118501

      • Date Announced: JULY 17 2017
      • Additional Info: How to Fix

      Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

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    • TSB #SSM73410

      NHTSA ID #10131577

      • Date Announced: JUNE 20 2017
      • Additional Info: How to Fix

      Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

      More Information »

    • TSB #SSM73419

      NHTSA ID #10131580

      • Date Announced: JUNE 07 2017
      • Additional Info: How to Fix

      Summary: Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.

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    • TSB #SSM73417

      NHTSA ID #10131578

      • Date Announced: JUNE 06 2017
      • Additional Info: How to Fix

      Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

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    • TSB #SSM73310

      NHTSA ID #10118164

      • Date Announced: MARCH 30 2017
      • Additional Info: How to Fix

      Summary: Issue: SIM card does not latch in SIM slot or cannot be read.

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    • TSB #K444NAS1

      NHTSA ID #10110955

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #SSM72557

      NHTSA ID #10110975

      • Date Announced: NOVEMBER 17 2016
      • Additional Info: How to Fix

      Summary: When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with th

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    • TSB #JTB00496NAS3

      NHTSA ID #10095343

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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    • TSB #SSM72823

      NHTSA ID #10097591

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN

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    • TSB #JTB00496NAS2

      NHTSA ID #10097596

      • Date Announced: JUNE 14 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #JTB00496NAS1

      NHTSA ID #10097595

      • Date Announced: JUNE 03 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #SSM72773

      NHTSA ID #10096946

      • Date Announced: MAY 16 2016
      • Additional Info: How to Fix

      Summary: "ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE."

      More Information »

    • TSB #SSM72598

      NHTSA ID #10096985

      • Date Announced: FEBRUARY 22 2016
      • Additional Info: How to Fix

      Summary: TOUCH SCREEN DTC B14AD-96 IS DISPLAYED

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    • TSB #SSM72657

      NHTSA ID #10097000

      • Date Announced: FEBRUARY 18 2016
      • Additional Info: How to Fix

      Summary: INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS

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    • TSB #SSM72206

      NHTSA ID #10096966

      • Date Announced: FEBRUARY 16 2016
      • Additional Info: How to Fix

      Summary: KVM COMPONENT PROTECTION TIME-OUT IS LOGGED

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    • TSB #SSM72631

      NHTSA ID #10096995

      • Date Announced: FEBRUARY 09 2016
      • Additional Info: How to Fix

      Summary: BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS

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    • TSB #SSM72201

      NHTSA ID #10096965

      • Date Announced: FEBRUARY 08 2016
      • Additional Info: How to Fix

      Summary: REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI

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    • TSB #SSM72591

      NHTSA ID #10097031

      • Date Announced: JANUARY 14 2016
      • Additional Info: How to Fix

      Summary: "ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN

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    • TSB #SSM72503

      NHTSA ID #10097051

      • Date Announced: NOVEMBER 05 2015
      • Additional Info: How to Fix

      Summary: "ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY

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    • TSB #SSM72486

      NHTSA ID #10097086

      • Date Announced: OCTOBER 29 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM).

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    • TSB #SSM-72302

      NHTSA ID #10079082

      • Date Announced: JUNE 11 2015
      • Additional Info: How to Fix

      Summary: "ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION."

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    ELECTRICAL SYSTEM:BATTERY

    • TSB #SSM72768

      NHTSA ID #10096944

      • Date Announced: MAY 12 2016
      • Additional Info: How to Fix

      Summary: "ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE. "

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    • TSB #SSM72631

      NHTSA ID #10096995

      • Date Announced: FEBRUARY 09 2016
      • Additional Info: How to Fix

      Summary: BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS

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    • TSB #JTB00446NAS3

      NHTSA ID #10096953

      • Date Announced: FEBRUARY 05 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ¿ FAULTY GENERATOR ¿ FAULTY BATTERY MONITORING SYSTEM (BMS) ¿ THE CHARGE WARNING INDICATOR IS ILL

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    ELECTRICAL SYSTEM:BATTERY:CABLES

    • TSB #JTB00446NAS3

      NHTSA ID #10096953

      • Date Announced: FEBRUARY 05 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ¿ FAULTY GENERATOR ¿ FAULTY BATTERY MONITORING SYSTEM (BMS) ¿ THE CHARGE WARNING INDICATOR IS ILL

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    ELECTRICAL SYSTEM:STARTER ASSEMBLY

    • TSB #JTB00492NAS3

      NHTSA ID #10127111

      • Date Announced: NOVEMBER 15 2017
      • Additional Info: How to Fix

      Summary: The Auto Stop/Start system may be inoperative.

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    • TSB #JTB00492NAS2

      NHTSA ID #10118144

      • Date Announced: FEBRUARY 24 2017
      • Additional Info: How to Fix

      Summary: Auto Start-stop may be inoperative

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    • TSB #JTB00492NAS1

      NHTSA ID #10096920

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.

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    ELECTRICAL SYSTEM:IGNITION

    • TSB #SSM72486

      NHTSA ID #10097086

      • Date Announced: OCTOBER 29 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM).

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    DIGITAL INSTRUMENT PANEL

    • TSB #SSM72773

      NHTSA ID #10096946

      • Date Announced: MAY 16 2016
      • Additional Info: How to Fix

      Summary: "ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE."

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    • TSB #SSM72486

      NHTSA ID #10097086

      • Date Announced: OCTOBER 29 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM).

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    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SSM73700

      NHTSA ID #10127608

      • Date Announced: DECEMBER 17 2017
      • Additional Info: How to Fix

      Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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    • TSB #SSM73700

      NHTSA ID #10127294

      • Date Announced: DECEMBER 17 2017
      • Additional Info: How to Fix

      Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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    • TSB #JA17TE-09

      NHTSA ID #10127587

      • Date Announced: DECEMBER 15 2017
      • Additional Info: How to Fix

      Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

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    • TSB #JTB00593NAS2

      NHTSA ID #10125489

      • Date Announced: NOVEMBER 28 2017
      • Additional Info: How to Fix

      Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message

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    • TSB #JTB00593NAS1

      NHTSA ID #10123473

      • Date Announced: OCTOBER 24 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text

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    • TSB #K444NAS3

      NHTSA ID #10124202

      • Date Announced: OCTOBER 13 2017
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #JTB00552NAS4

      NHTSA ID #10124198

      • Date Announced: OCTOBER 03 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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    • TSB #JTB00552NAS3

      NHTSA ID #10119565

      • Date Announced: SEPTEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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    • TSB #6-339NAS

      NHTSA ID #10119548

      • Date Announced: JULY 14 2017
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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    • TSB #K437NAS5

      NHTSA ID #10118500

      • Date Announced: JULY 14 2017
      • Additional Info: How to Fix

      Summary: SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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    • TSB #K437NAS2

      NHTSA ID #10110947

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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    • TSB #6-339NAS2

      NHTSA ID #10110958

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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    • TSB #JTB00496NAS3

      NHTSA ID #10095343

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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    • TSB #SSM72875

      NHTSA ID #10094790

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

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    • TSB #SSM72906

      NHTSA ID #10094539

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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    • TSB #SSM72811

      NHTSA ID #10097589

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ¿INPUT THE PIN CODE¿. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.

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    • TSB #SSM72823

      NHTSA ID #10097591

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN

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    • TSB #JTB00496NAS2

      NHTSA ID #10097596

      • Date Announced: JUNE 14 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #JTB00496NAS1

      NHTSA ID #10097595

      • Date Announced: JUNE 03 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #SSM72557

      NHTSA ID #10096925

      • Date Announced: MAY 24 2016
      • Additional Info: How to Fix

      Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA.

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    • TSB #SSM72770

      NHTSA ID #10096945

      • Date Announced: MAY 16 2016
      • Additional Info: How to Fix

      Summary: "ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ¿SAY WHAT THEY SEE/SAY A COMMAND¿ FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED."

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    • TSB #JTB00471NAS1

      NHTSA ID #10096957

      • Date Announced: FEBRUARY 25 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE D

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    • TSB #6-291NAS

      NHTSA ID #10096949

      • Date Announced: FEBRUARY 22 2016
      • Additional Info: How to Fix

      Summary: "IT HAS COME TO OUR ATTENTION FROM DATA COLLECTED DURING PRE-DELIVERY INSPECTION (PDI) THAT THE SOFTWARE IN THE INCONTROL® TOUCH PRO¿ SYSTEM ON 2016 MODEL YEAR XJ (X351) VEHICLES MAY NOT BE LOADED PROPERLY ON A NUMBER OF VEHICLES."

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    • TSB #SSM72648

      NHTSA ID #10096997

      • Date Announced: FEBRUARY 22 2016
      • Additional Info: How to Fix

      Summary: INCONTROL TOUCH PRO SOFTWARE NOT PROPERLY LOADED.

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    • TSB #SSM72642

      NHTSA ID #10096996

      • Date Announced: FEBRUARY 22 2016
      • Additional Info: How to Fix

      Summary: TPMS SYSTEM MIS DIAGNOSED

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    • TSB #SSM72613

      NHTSA ID #10096992

      • Date Announced: FEBRUARY 22 2016
      • Additional Info: How to Fix

      Summary: SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO

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    • TSB #SSM72625

      NHTSA ID #10096994

      • Date Announced: FEBRUARY 18 2016
      • Additional Info: How to Fix

      Summary: SIM CARD MAY BE LOST OR DAMAGED

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    • TSB #SSM72657

      NHTSA ID #10097000

      • Date Announced: FEBRUARY 18 2016
      • Additional Info: How to Fix

      Summary: INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS

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    • TSB #JTB00460NAS1

      NHTSA ID #10097024

      • Date Announced: JANUARY 29 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."

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    • TSB #SSM72591

      NHTSA ID #10097031

      • Date Announced: JANUARY 14 2016
      • Additional Info: How to Fix

      Summary: "ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN

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    • TSB #SSM72583

      NHTSA ID #10097030

      • Date Announced: JANUARY 11 2016
      • Additional Info: How to Fix

      Summary: "ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE DATABA

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    • TSB #SSM72555

      NHTSA ID #10097058

      • Date Announced: DECEMBER 17 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ¿INCONTROL TOUCH PRO NAVIGATION MAP UPDATE¿ IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). WHEN THE APPLICATION IS LAUNCHED, THE USER IS PRESENTED WITH AN O

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    • TSB #SSM72557

      NHTSA ID #10097059

      • Date Announced: DECEMBER 15 2015
      • Additional Info: How to Fix

      Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH

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    • TSB #SSM72503

      NHTSA ID #10097051

      • Date Announced: NOVEMBER 05 2015
      • Additional Info: How to Fix

      Summary: "ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY

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    • TSB #SSM72390

      NHTSA ID #10096791

      • Date Announced: SEPTEMBER 03 2015
      • Additional Info: How to Fix

      Summary: "ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR."

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    VISIBILITY:SUN ROOF ASSEMBLY

    • TSB #JTB00368NAS4

      NHTSA ID #10119555

      • Date Announced: SEPTEMBER 07 2017
      • Additional Info: How to Fix

      Summary: Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio

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    • TSB #K391UPS33162BNAS

      NHTSA ID #10079841

      • Date Announced: JUNE 21 2016
      • Additional Info: How to Fix

      Summary: SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE CREAKING NOISES FROM THE PANORAMIC ROOF, WITH THE MOVING PANEL IN THE CLOSED POSITION, MAY BE EVIDENT DURING TORSIONAL IN

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    • TSB #JTB00368NAS2

      NHTSA ID #10097023

      • Date Announced: JANUARY 28 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSI

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    STRUCTURE

    • TSB #JTB00343NAS5

      NHTSA ID #10119562

      • Date Announced: SEPTEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.

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    STRUCTURE:FRAME AND MEMBERS

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    STRUCTURE:BODY

    • TSB #SSM72926

      NHTSA ID #10095064

      • Date Announced: SEPTEMBER 07 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.

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    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    • TSB #SSM72734

      NHTSA ID #10096182

      • Date Announced: APRIL 20 2016
      • Additional Info: How to Fix

      Summary: ISSUE: DOOR LATCHES BEING REPLACED WHEN A CUSTOMER REPORTS ISSUES WITH THE LOCKING, LATCHING OR SOFT CLOSE FUNCTION ON ONE OR MORE DOORS ON THEIR VEHICLE.

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    • TSB #JTB00368NAS2

      NHTSA ID #10097023

      • Date Announced: JANUARY 28 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSI

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    STRUCTURE:BODY:BUMPERS

    • TSB #SSM-72460

      NHTSA ID #10080462

      • Date Announced: JUNE 30 2016
      • Additional Info: How to Fix

      Summary: ISSUE: ON SOME XJ X351 MODELS, THE FRONT LOWER BUMPER SPLITTER TRIM IS WORKING LOOSE AND / OR COMING ADRIFT

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    STRUCTURE:BODY:DOOR

    • TSB #JTB00511NAS1

      NHTSA ID #10094630

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE DOOR POCKET LEATHER MAY BE LOOSE OR WRINKLED.

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    • TSB #SSM72734

      NHTSA ID #10096182

      • Date Announced: APRIL 20 2016
      • Additional Info: How to Fix

      Summary: ISSUE: DOOR LATCHES BEING REPLACED WHEN A CUSTOMER REPORTS ISSUES WITH THE LOCKING, LATCHING OR SOFT CLOSE FUNCTION ON ONE OR MORE DOORS ON THEIR VEHICLE.

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    • TSB #SSM72201

      NHTSA ID #10096965

      • Date Announced: FEBRUARY 08 2016
      • Additional Info: How to Fix

      Summary: REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI

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    • TSB #SSM72390

      NHTSA ID #10096791

      • Date Announced: SEPTEMBER 03 2015
      • Additional Info: How to Fix

      Summary: "ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR."

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    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #JTB00368NAS4

      NHTSA ID #10119555

      • Date Announced: SEPTEMBER 07 2017
      • Additional Info: How to Fix

      Summary: Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio

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    • TSB #JTB-00368-NAS-3

      NHTSA ID #10080420

      • Date Announced: JUNE 28 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSITIO

      More Information »

    • TSB #K391UPS33162BNAS

      NHTSA ID #10079841

      • Date Announced: JUNE 21 2016
      • Additional Info: How to Fix

      Summary: SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE CREAKING NOISES FROM THE PANORAMIC ROOF, WITH THE MOVING PANEL IN THE CLOSED POSITION, MAY BE EVIDENT DURING TORSIONAL IN

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    • TSB #JTB00368NAS2

      NHTSA ID #10097023

      • Date Announced: JANUARY 28 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSI

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    LATCHES/LOCKS/LINKAGES

    • TSB #SSM72875

      NHTSA ID #10094790

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

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    TIRES:VALVE

    • TSB #SSM72670

      NHTSA ID #10096162

      • Date Announced: APRIL 07 2016
      • Additional Info: How to Fix

      Summary: ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO REINFLATE AND MAINTAIN

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    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #SSM72642

      NHTSA ID #10096996

      • Date Announced: FEBRUARY 22 2016
      • Additional Info: How to Fix

      Summary: TPMS SYSTEM MIS DIAGNOSED

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    WHEELS

    • TSB #SSM72498

      NHTSA ID #10131576

      • Date Announced: JUNE 02 2017
      • Additional Info: How to Fix

      Summary: Issue: Wheel stud failures (fractures).

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    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    • TSB #SSM72670

      NHTSA ID #10096162

      • Date Announced: APRIL 07 2016
      • Additional Info: How to Fix

      Summary: ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO REINFLATE AND MAINTAIN

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    • TSB #SSM72498

      NHTSA ID #10096888

      • Date Announced: NOVEMBER 04 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."

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    WHEELS:LUGS/NUTS/BOLTS

    • TSB #SSM72498

      NHTSA ID #10131576

      • Date Announced: JUNE 02 2017
      • Additional Info: How to Fix

      Summary: Issue: Wheel stud failures (fractures).

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    SEATS

    • TSB #SSM73417

      NHTSA ID #10131578

      • Date Announced: JUNE 06 2017
      • Additional Info: How to Fix

      Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

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    • TSB #JTB00500NAS1

      NHTSA ID #10097584

      • Date Announced: JUNE 21 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

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    • TSB #JTB00496NAS2

      NHTSA ID #10097596

      • Date Announced: JUNE 14 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #JTB00500NAS2

      NHTSA ID #10094532

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

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    COMMUNICATION

    • TSB #SSM72557

      NHTSA ID #10096925

      • Date Announced: MAY 24 2016
      • Additional Info: How to Fix

      Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA.

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    • TSB #SSM72557

      NHTSA ID #10097059

      • Date Announced: DECEMBER 15 2015
      • Additional Info: How to Fix

      Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH

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    COMMUNICATION: VEHICLE TO INFRASTRUCTURE

    • TSB #SSM72557

      NHTSA ID #10096925

      • Date Announced: MAY 24 2016
      • Additional Info: How to Fix

      Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA.

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    EQUIPMENT

    • TSB #SSM73554

      NHTSA ID #10119570

      • Date Announced: SEPTEMBER 25 2017
      • Additional Info: How to Fix

      Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.

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    • TSB #JTB00343NAS5

      NHTSA ID #10119562

      • Date Announced: SEPTEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.

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    • TSB #JTB00368NAS4

      NHTSA ID #10119555

      • Date Announced: SEPTEMBER 07 2017
      • Additional Info: How to Fix

      Summary: Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio

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    • TSB #SSM72926

      NHTSA ID #10118501

      • Date Announced: JULY 17 2017
      • Additional Info: How to Fix

      Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

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    • TSB #K444NAS2

      NHTSA ID #10118148

      • Date Announced: MARCH 14 2017
      • Additional Info: How to Fix

      Summary: TCU security key was not subject to end of line test and verification

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    • TSB #6-321NAS2

      NHTSA ID #10110962

      • Date Announced: DECEMBER 01 2016
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required aft

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    • TSB #SSM72557

      NHTSA ID #10095402

      • Date Announced: OCTOBER 11 2016
      • Additional Info: How to Fix

      Summary: "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE

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    • TSB #JTB00343NAS4

      NHTSA ID #10095061

      • Date Announced: SEPTEMBER 09 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.

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    • TSB #SSM72926

      NHTSA ID #10095064

      • Date Announced: SEPTEMBER 07 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.

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    • TSB #SSM72906

      NHTSA ID #10094792

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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    • TSB #SSM72581

      NHTSA ID #10093106

      • Date Announced: JULY 07 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)

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    • TSB #JTB00500NAS1

      NHTSA ID #10097584

      • Date Announced: JUNE 21 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

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    • TSB #JTB00492NAS1

      NHTSA ID #10096920

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.

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    • TSB #SSM65337

      NHTSA ID #10096191

      • Date Announced: APRIL 26 2016
      • Additional Info: How to Fix

      Summary: CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE¿S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. A TELL TALE SYMPTOM MIGHT INCLUDE "THE SYS

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    • TSB #SSM72510

      NHTSA ID #10096890

      • Date Announced: NOVEMBER 10 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS"

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    • TSB #SSM72390

      NHTSA ID #10096721

      • Date Announced: AUGUST 24 2015
      • Additional Info: How to Fix

      Summary: "NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIG

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    EQUIPMENT:ELECTRICAL

    • TSB #K444NAS1

      NHTSA ID #10110955

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #6-339NAS2

      NHTSA ID #10110958

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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    • TSB #K437NAS2

      NHTSA ID #10110947

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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    • TSB #SSM72557

      NHTSA ID #10110975

      • Date Announced: NOVEMBER 17 2016
      • Additional Info: How to Fix

      Summary: When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with th

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    • TSB #SSM73025

      NHTSA ID #10095301

      • Date Announced: OCTOBER 24 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.

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    • TSB #SSM72960

      NHTSA ID #10095103

      • Date Announced: SEPTEMBER 26 2016
      • Additional Info: How to Fix

      Summary: ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.

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    • TSB #JTB00380NAS4

      NHTSA ID #10094594

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

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    • TSB #SSM72906

      NHTSA ID #10094792

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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    • TSB #SSM72906

      NHTSA ID #10094539

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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    • TSB #SSM72902

      NHTSA ID #10094523

      • Date Announced: JULY 28 2016
      • Additional Info: How to Fix

      Summary: ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI.

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    • TSB #6-307NAS

      NHTSA ID #10096648

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD I

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    • TSB #K414NAS1

      NHTSA ID #10094466

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEG

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    • TSB #SSM72648

      NHTSA ID #10096997

      • Date Announced: FEBRUARY 22 2016
      • Additional Info: How to Fix

      Summary: INCONTROL TOUCH PRO SOFTWARE NOT PROPERLY LOADED.

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    • TSB #SSM72642

      NHTSA ID #10096996

      • Date Announced: FEBRUARY 22 2016
      • Additional Info: How to Fix

      Summary: TPMS SYSTEM MIS DIAGNOSED

      More Information »

    • TSB #SSM72625

      NHTSA ID #10096994

      • Date Announced: FEBRUARY 18 2016
      • Additional Info: How to Fix

      Summary: SIM CARD MAY BE LOST OR DAMAGED

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    • TSB #SSM72583

      NHTSA ID #10097030

      • Date Announced: JANUARY 11 2016
      • Additional Info: How to Fix

      Summary: "ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE DATABA

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    • TSB #SSM71869

      NHTSA ID #10096782

      • Date Announced: SEPTEMBER 03 2015
      • Additional Info: How to Fix

      Summary: "ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURR

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM72699

      NHTSA ID #10096163

      • Date Announced: APRIL 14 2026
      • Additional Info: How to Fix

      Summary: CANNOT ADJUST PARK AID VOLUME. SDARS FA AND SDARS MW NO AUDIO

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    • TSB #SSM73700

      NHTSA ID #10127608

      • Date Announced: DECEMBER 17 2017
      • Additional Info: How to Fix

      Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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    • TSB #JTB00552NAS4

      NHTSA ID #10124198

      • Date Announced: OCTOBER 03 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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    • TSB #6-339NAS2

      NHTSA ID #10110958

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof

      More Information »

    • TSB #K437NAS2

      NHTSA ID #10110947

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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    • TSB #JTB00496NAS3

      NHTSA ID #10095343

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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    • TSB #SSM72655

      NHTSA ID #10094478

      • Date Announced: JULY 06 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THER

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    • TSB #SSM72823

      NHTSA ID #10097591

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN

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    • TSB #JTB00496NAS2

      NHTSA ID #10097596

      • Date Announced: JUNE 14 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #JTB00496NAS1

      NHTSA ID #10097595

      • Date Announced: JUNE 03 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #SSM72773

      NHTSA ID #10096946

      • Date Announced: MAY 16 2016
      • Additional Info: How to Fix

      Summary: "ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE."

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    • TSB #SSM72655

      NHTSA ID #10096999

      • Date Announced: FEBRUARY 18 2016
      • Additional Info: How to Fix

      Summary: INCONTROL TOUCH PRO, RADIO INOPERATIVE AND UNABLE TO TUNE OR CHANGE RADIO BANDS

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM73520

      NHTSA ID #10127104

      • Date Announced: NOVEMBER 06 2017
      • Additional Info: How to Fix

      Summary: When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.

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    • TSB #K444NAS3

      NHTSA ID #10124202

      • Date Announced: OCTOBER 13 2017
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #JTB00552NAS4

      NHTSA ID #10124198

      • Date Announced: OCTOBER 03 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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    • TSB #SSM73543

      NHTSA ID #10120500

      • Date Announced: AUGUST 31 2017
      • Additional Info: How to Fix

      Summary: Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the

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    • TSB #SSM73139

      NHTSA ID #10118499

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.

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    • TSB #K444NAS1

      NHTSA ID #10110955

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #JTB00496NAS3

      NHTSA ID #10095343

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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    • TSB #SSM73025

      NHTSA ID #10095301

      • Date Announced: OCTOBER 24 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.

      More Information »

    • TSB #6-307NAS

      NHTSA ID #10096648

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD I

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    • TSB #K414NAS1

      NHTSA ID #10094466

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEG

      More Information »

    • TSB #SSM72655

      NHTSA ID #10094478

      • Date Announced: JULY 06 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THER

      More Information »

    • TSB #SSM72591

      NHTSA ID #10097031

      • Date Announced: JANUARY 14 2016
      • Additional Info: How to Fix

      Summary: "ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN

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    • TSB #SSM72555

      NHTSA ID #10097058

      • Date Announced: DECEMBER 17 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ¿INCONTROL TOUCH PRO NAVIGATION MAP UPDATE¿ IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). WHEN THE APPLICATION IS LAUNCHED, THE USER IS PRESENTED WITH AN O

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    EQUIPMENT:AIR CONDITIONER

    • TSB #JTB00380NAS4

      NHTSA ID #10094594

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

      More Information »

    • TSB #JTB00380NAS3

      NHTSA ID #10093082

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

      More Information »

    • TSB #JTB-00311-NAS-1

      NHTSA ID #10079244

      • Date Announced: SEPTEMBER 26 2013
      • Additional Info: How to Fix

      Summary: "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."

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    EQUIPMENT:MECHANICAL

    • TSB #JTB00539NAS2

      NHTSA ID #10118145

      • Date Announced: MARCH 01 2017
      • Additional Info: How to Fix

      Summary: A rattle noise from the front overhead console may be evident

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    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SFCC_08MAR18

      NHTSA ID #10134968

      • Date Announced: MARCH 08 2018
      • Additional Info: How to Fix

      Summary: Jaguar Land Rover Shop Foreman Conference Call

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    • TSB #SSM73511

      NHTSA ID #10127295

      • Date Announced: DECEMBER 19 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar headlining cleaning products

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    • TSB #SSM73511

      NHTSA ID #10127609

      • Date Announced: DECEMBER 19 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar headlining cleaning products

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    • TSB #SFCC_14DEC17

      NHTSA ID #10127619

      • Date Announced: DECEMBER 14 2017
      • Additional Info: How to Fix

      Summary: Presentation from Dealer Shop Foreman Conference Call

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    • TSB #SSM73298

      NHTSA ID #10118153

      • Date Announced: MARCH 23 2017
      • Additional Info: How to Fix

      Summary: TCU fails activation and DTC U2109 flagged

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    • TSB #JTB00380NAS4

      NHTSA ID #10094594

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

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    • TSB #SSM72875

      NHTSA ID #10094790

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

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    • TSB #JTB-00304-NAS-1

      NHTSA ID #10079242

      • Date Announced: SEPTEMBER 16 2013
      • Additional Info: How to Fix

      Summary: "SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."

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    EQUIPMENT ADAPTIVE

    • TSB #JTB00588NAS1

      NHTSA ID #10123467

      • Date Announced: OCTOBER 13 2017
      • Additional Info: How to Fix

      Summary: Situation: A creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump.

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    • TSB #SSM72557

      NHTSA ID #10095402

      • Date Announced: OCTOBER 11 2016
      • Additional Info: How to Fix

      Summary: "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE

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    • TSB #JTB00343NAS4

      NHTSA ID #10095061

      • Date Announced: SEPTEMBER 09 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.

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    • TSB #JTB00500NAS2

      NHTSA ID #10094532

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

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    • TSB #SSM72811

      NHTSA ID #10097589

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ¿INPUT THE PIN CODE¿. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.

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    • TSB #SSM72770

      NHTSA ID #10096945

      • Date Announced: MAY 16 2016
      • Additional Info: How to Fix

      Summary: "ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ¿SAY WHAT THEY SEE/SAY A COMMAND¿ FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED."

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    • TSB #SSM65337

      NHTSA ID #10096191

      • Date Announced: APRIL 26 2016
      • Additional Info: How to Fix

      Summary: CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE¿S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. A TELL TALE SYMPTOM MIGHT INCLUDE "THE SYS

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    • TSB #JTB00446NAS3

      NHTSA ID #10096953

      • Date Announced: FEBRUARY 05 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ¿ FAULTY GENERATOR ¿ FAULTY BATTERY MONITORING SYSTEM (BMS) ¿ THE CHARGE WARNING INDICATOR IS ILL

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    • TSB #JTB00460NAS1

      NHTSA ID #10097024

      • Date Announced: JANUARY 29 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."

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    • TSB #SSM72581

      NHTSA ID #10097029

      • Date Announced: JANUARY 08 2016
      • Additional Info: How to Fix

      Summary: "ISSUE CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) CAUSE INSUFFICIENT RETENTION BETWEEN CUP HOLDER COVER BARS AND SUBSTRATE MATERIAL. MECHANICAL FIXINGS (PLUGS) TO THE LEADING HANDLE BAR AND SUBSTRATE HAVE BEEN ADDED TO IMPRO

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    • TSB #SSM71966

      NHTSA ID #10097047

      • Date Announced: DECEMBER 16 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"

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    • TSB #SSM72510

      NHTSA ID #10096890

      • Date Announced: NOVEMBER 10 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS"

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    • TSB #SSM72498

      NHTSA ID #10096888

      • Date Announced: NOVEMBER 04 2015
      • Additional Info: How to Fix

      Summary: "ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."

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    • TSB #SSM72390

      NHTSA ID #10096721

      • Date Announced: AUGUST 24 2015
      • Additional Info: How to Fix

      Summary: "NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIG

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    • TSB #JTB-00304-NAS-1

      NHTSA ID #10079242

      • Date Announced: SEPTEMBER 16 2013
      • Additional Info: How to Fix

      Summary: "SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."

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