Technical Service Bulletins (TSBs) for the 2019 XJ are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SSM74171

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155311

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #6195NAS2

      Date Announced:
      DEC 19, 2014
      NHTSA ID:
      #10214657

      STEERING GEAR FIXING. Read More »

    • TSB #SSM71678

      Date Announced:
      FEB 21, 2014
      NHTSA ID:
      #10229404

      Steering Column rake & reach inoperative Read More »

    • TSB #6195NAS

      Date Announced:
      JAN 11, 2013
      NHTSA ID:
      #10214656

      Steering Gear Pinion Bolt. Read More »

    STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

    PARKING BRAKE

    • TSB #SSM71218

      Date Announced:
      JAN 21, 2014
      NHTSA ID:
      #10229382

      Parkbrake Warning Lamp I l luminated/Parkbrake Fault message displayed (chassis) Read More »

    • TSB #SSM71218

      Date Announced:
      JAN 21, 2014
      NHTSA ID:
      #10227613

      Parkbrake Warning Lamp I l luminated Read More »

    PARKING BRAKE:INDICATOR LIGHT

    ENGINE (PWS)

    • TSB #SFCC_DEC2020_29

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10185405

      The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »

    • TSB #SFCC Jul20_20

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178151

      There is a noise from the engine. Read More »

    • TSB #SFCC_MAR12_20

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173442

      There is a noise from the engine. The charge warning lamp is on. Read More »

    • TSB #Tech_RS_NOV19_86

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168839

      The Check Engine MIL is on. DTC P2402-00 is stored in the PCM. Read More »

    • TSB #SFCC_NOV19_21

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168904

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159752

      PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »

    • TSB #SSM74375

      Date Announced:
      APR 10, 2019
      NHTSA ID:
      #10159477

      Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158621

      The Check Engine Lamp is on and the vehicle is running rough. Read More »

    • TSB #SSM74309Attachme

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10158565

      Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »

    • TSB #SFCC_10JAN19_Sli

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153458

      The Check Engine Lamp is on. Read More »

    • TSB #NAS18.12.013

      Date Announced:
      DEC 18, 2018
      NHTSA ID:
      #10153870

      A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the crankshaft pulley/damper bolt may have been manufactured away from specification. Read More »

    • TSB #SSM64557

      Date Announced:
      APR 23, 2013
      NHTSA ID:
      #10212871

      Charge Air Hose assy detachment. Read More »

    • TSB #SSM61657

      Date Announced:
      DEC 17, 2012
      NHTSA ID:
      #10212855

      JTB00268 engine hard to start after hot soak - fan running Category Driveability. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SFCC_APR2023_34

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235435

      MISFIRE ON NEW REPLACEMENT OR REMAN UNITS a?? AJ126 Read More »

    • TSB #SFCC_OCT2022_34

      Date Announced:
      OCT 31, 2022
      NHTSA ID:
      #10225904

      Customer reports that low coolant lamp on, coolant leak. Read More »

    • TSB #SFCC_OCT19_25

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167337

      The Check Engine MIL is on There is a noise from the engine Read More »

    • TSB #H181 UPS13018-3B

      Date Announced:
      DEC 21, 2018
      NHTSA ID:
      #10153863

      An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification. Read More »

    • TSB #NAS18.12.018

      Date Announced:
      DEC 21, 2018
      NHTSA ID:
      #10153873

      A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification. Read More »

    • TSB #181912.034

      Date Announced:
      DEC 18, 2018
      NHTSA ID:
      #10153871

      A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the crankshaft pulley/damper bolt may have been manufactured away from specification. Read More »

    • TSB #JTB00566NAS3

      Date Announced:
      NOV 28, 2017
      NHTSA ID:
      #10188506

      An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Read More »

    • TSB #SSM72087Attachme

      Date Announced:
      DEC 04, 2014
      NHTSA ID:
      #10229413

      XF/XJ Eco Stop/Start Additional Diagnostics Information Read More »

    • TSB #SSM72114Attachme

      Date Announced:
      DEC 01, 2014
      NHTSA ID:
      #10229417

      3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics Read More »

    • TSB #SSM72035

      Date Announced:
      OCT 24, 2014
      NHTSA ID:
      #10229406

      Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L Read More »

    • TSB #SSM66697

      Date Announced:
      JUN 27, 2013
      NHTSA ID:
      #10227122

      Title: 5.0L V8 (AJ133) overheating due to incorrect Read More »

    • TSB #SSM65997

      Date Announced:
      JUN 12, 2013
      NHTSA ID:
      #10227112

      Oxygen sensor DTC`s Read More »

    • TSB #SSM65997Attachme

      Date Announced:
      JUN 12, 2013
      NHTSA ID:
      #10227113

      Oxygen sensor DTC`s Read More »

    • TSB #SSM65437Attachme

      Date Announced:
      MAY 22, 2013
      NHTSA ID:
      #10227107

      DTC P026A on Supercharged Engines only Read More »

    • TSB #SSM64557

      Date Announced:
      APR 23, 2013
      NHTSA ID:
      #10212871

      Charge Air Hose assy detachment. Read More »

    • TSB #SSM64657

      Date Announced:
      APR 16, 2013
      NHTSA ID:
      #10227096

      water pump improvement. Read More »

    • TSB #SSM61657

      Date Announced:
      DEC 17, 2012
      NHTSA ID:
      #10212855

      JTB00268 engine hard to start after hot soak - fan running Category Driveability. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR

    • TSB #SSM72037

      Date Announced:
      NOV 01, 2014
      NHTSA ID:
      #10229407

      Fuel Pressure Concern or Poor Engine Performance. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    FUEL SYSTEM, GASOLINE

    FUEL SYSTEM, DIESEL

    FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

    • TSB #SFCC_OCT19_25

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167337

      The Check Engine MIL is on There is a noise from the engine Read More »

    • TSB #SSM74589

      Date Announced:
      OCT 16, 2019
      NHTSA ID:
      #10167327

      Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. Read More »

    POWER TRAIN

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #SFCC_APR2023_34

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235435

      MISFIRE ON NEW REPLACEMENT OR REMAN UNITS a?? AJ126 Read More »

    • TSB #SFCC_AUG2021_37

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200770

      Customer States engine runs rough with MIL illuminated. Read More »

    • TSB #SFCC_AUG2021_38

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200772

      Customer states harsh shift, transmission warning lamp. Read More »

    • TSB #SFCC_AUG2021_39

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200774

      a?? Customer states check engine light is illuminated. Read More »

    • TSB #SFCC_DEC2020_29

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10185405

      The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »

    • TSB #SFCC Jul20_20

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178151

      There is a noise from the engine. Read More »

    • TSB #SFCC_JUN2020_23

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177175

      There is a noise from the engine. Read More »

    • TSB #SFCC_MAY2020_30

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177155

      There is a noise from the engine which can vary from a squealing to rattling/bearing noise. Read More »

    • TSB #SSM74810

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174498

      JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH) Read More »

    • TSB #Tech_RS_NOV19_86

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168839

      The Check Engine MIL is on. DTC P2402-00 is stored in the PCM. Read More »

    • TSB #SSM74008

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10151658

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM74008Attachme

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10151659

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM74038

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148518

      Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »

    • TSB #SSM70018

      Date Announced:
      MAR 25, 2014
      NHTSA ID:
      #10226607

      Transmission DTC P0780-94 Read More »

    • TSB #SSM71598Attachme

      Date Announced:
      FEB 26, 2014
      NHTSA ID:
      #10227622

      Post K202 Transmission Control Switch Issues Read More »

    • TSB #SSM71598-2

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10229402

      Post K202 Transmission Control Switch Issues Rise and FALL Read More »

    • TSB #SSM71598-2Attach

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10229403

      Post K202 Transmission Control Switch Issues Rise and FALL Read More »

    • TSB #SSM71598

      Date Announced:
      FEB 11, 2014
      NHTSA ID:
      #10227620

      Post K202 Transmission Control Switch Issues Read More »

    • TSB #SSM59017

      Date Announced:
      SEP 20, 2012
      NHTSA ID:
      #10212839

      ZF Transmission ? Error message during reprogramming Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

    • TSB #SSM75700

      Date Announced:
      MAR 02, 2022
      NHTSA ID:
      #10210107

      8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant. Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    ELECTRICAL SYSTEM

    • TSB #SFCC_NOV2023_30

      Date Announced:
      NOV 10, 2023
      NHTSA ID:
      #10246319

      Startup battery keeps draining / Vehicle will not start Read More »

    • TSB #WACCSEP23_6

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10243682

      Battery low warning displayed on instrument cluster and/or no-start Read More »

    • TSB #SFCC_JUL2023_31

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240210

      Battery low warning displayed on instrument cluster and/or no-start. Read More »

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #SFCC_DEC2021_20

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206255

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #BIG5NOV21_41A

      Date Announced:
      NOV 09, 2021
      NHTSA ID:
      #10204086

      21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze. Read More »

    • TSB #SFCC_OCT2021_22

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202824

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM75557

      Date Announced:
      OCT 11, 2021
      NHTSA ID:
      #10202944

      XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM Read More »

    • TSB #SFCC_SEP2021_25

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10202081

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_40

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199909

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUN2021_23

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199053

      Infotainment Updates Read More »

    • TSB #SFCC_JUN2021_24

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199054

      Navigation voice guidance is not working with Apple CarPlay Read More »

    • TSB #SSM75415

      Date Announced:
      MAY 21, 2021
      NHTSA ID:
      #10194909

      Update Apple Carplay Navigation Voice Guidance Not Heard Read More »

    • TSB #SFCC_APR2021_18

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191861

      Infotainment Updates Read More »

    • TSB #SFCC_APR2021_20

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191867

      IMC Update 21A will not install Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212843

      Attachment. Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212844

      Attachment. Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212845

      Attachment. Read More »

    • TSB #SFCC_MAR2021_21A

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189999

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_MAR2021_21B

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190000

      TCU v19.2 Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SFCC_FEB2021_24A

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190012

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_FEB2021_24B

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190013

      TCU v19.2 Read More »

    • TSB #SFCC_FEB2021_24C

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190014

      Pivi IP27.1 (OS 2.0.6) Read More »

    • TSB #SSM74780

      Date Announced:
      APR 10, 2020
      NHTSA ID:
      #10174489

      JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »

    • TSB #SFCC_APR20_PG28

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174477

      To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »

    • TSB #SFCC_APR20_PG31

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174478

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SSM74787

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174491

      When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »

    • TSB #SSM74763

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173431

      InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

    • TSB #SFCC_MAR12_29

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173444

      XM radio is inop. Read More »

    • TSB #SFCC_MAR12_30

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173445

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_FEB20_34

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172192

      XM radio is inop. Read More »

    • TSB #Tech_RS_NOV19_95

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168863

      Customer may state there is a pop noise or crackle when playing the audio. Read More »

    • TSB #Tech_RS_NOV19_96

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168864

      Customer may state there is no audio present or volume control. Read More »

    • TSB #Tech_RS_NOV19_97

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168865

      Customer may state there is no audio present or volume control. Read More »

    • TSB #Tech_RS_NOV19_99

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168867

      Customer states not able to start vehicle after state inspection test is performed. Read More »

    • TSB #TechRS_NOV19_100

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168868

      Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »

    • TSB #TechRS_NOV19_104

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168873

      SOTA download does not complete first time through Read More »

    • TSB #TechRS_NOV19_106

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168875

      Quiescent battery drain due to TCU module. Read More »

    • TSB #TechRS_NOV19_108

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168877

      Voice control is not able to locate destination entry. Read More »

    • TSB #TechRS_NOV19_109

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168878

      Web Browser functionality is not available. Read More »

    • TSB #SFCC_NOV19_21

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168904

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_30

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168922

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_NOV19_33

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168929

      Customer complaint in regards to Infotainment system. Read More »

    • TSB #SFCC_OCT19_28

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167339

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCC_OCT19_36

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167343

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC_OCT19_37

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167344

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163748

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163750

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163751

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163111

      Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163112

      TCU_3 Programming failures Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163115

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164946

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCCMAY19Slide13

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162309

      Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC Read More »

    • TSB #SFCCMAY19Slide24

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162314

      TCU_3 programming failures Read More »

    • TSB #SSM74408

      Date Announced:
      MAY 03, 2019
      NHTSA ID:
      #10162300

      Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158623

      Poor quality from Voice Control. Poor quality from Voice Command Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158625

      TCU_3 programming failures Read More »

    • TSB #SSM73798

      Date Announced:
      MAR 05, 2019
      NHTSA ID:
      #10158566

      Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »

    • TSB #SSM74304

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155283

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

    • TSB #SFCC-Slide22

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155322

      InControl Touch Pro Inoperative Read More »

    • TSB #SSM74171

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155311

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #SFCC_10JAN19_Sli

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153453

      InControl Touch Pro Inoperative Read More »

    • TSB #SSM74228

      Date Announced:
      DEC 22, 2018
      NHTSA ID:
      #10153865

      Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

    • TSB #SSM74228Attachme

      Date Announced:
      DEC 22, 2018
      NHTSA ID:
      #10153866

      Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

    • TSB #H176 UPS12518-2B

      Date Announced:
      DEC 19, 2018
      NHTSA ID:
      #10153864

      Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Read More »

    • TSB #NAS18.12.014

      Date Announced:
      DEC 19, 2018
      NHTSA ID:
      #10153869

      Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Read More »

    • TSB #SSM74171

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152683

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #NAS18-10-018

      Date Announced:
      OCT 25, 2018
      NHTSA ID:
      #10151656

      Potential issues have been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range. Read More »

    • TSB #H142NAS1

      Date Announced:
      OCT 24, 2018
      NHTSA ID:
      #10151657

      Potential issues have been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range. Read More »

    • TSB #SSM72307

      Date Announced:
      OCT 18, 2018
      NHTSA ID:
      #10151661

      The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »

    • TSB #SSM74131

      Date Announced:
      OCT 17, 2018
      NHTSA ID:
      #10151663

      Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. Read More »

    • TSB #SSM74060

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148516

      Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »

    • TSB #SSM72022

      Date Announced:
      OCT 15, 2014
      NHTSA ID:
      #10231271

      Seat Module DTC diagnostic help - Seats not moving in one direction Read More »

    • TSB #JTB00361NAS1

      Date Announced:
      JUN 25, 2014
      NHTSA ID:
      #10226335

      Diagnostic Module Tank Leakage (DMTL) Read More »

    • TSB #SSM63597

      Date Announced:
      MAR 28, 2014
      NHTSA ID:
      #10212866

      Diagnostic Concerns. Read More »

    • TSB #SSM71790

      Date Announced:
      MAR 27, 2014
      NHTSA ID:
      #10227625

      Climate Control. Read More »

    • TSB #SSM71598Attachme

      Date Announced:
      FEB 26, 2014
      NHTSA ID:
      #10227622

      Post K202 Transmission Control Switch Issues Read More »

    • TSB #SSM71598-2

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10229402

      Post K202 Transmission Control Switch Issues Rise and FALL Read More »

    • TSB #SSM71598-2Attach

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10229403

      Post K202 Transmission Control Switch Issues Rise and FALL Read More »

    • TSB #SSM71598

      Date Announced:
      FEB 11, 2014
      NHTSA ID:
      #10227620

      Post K202 Transmission Control Switch Issues Read More »

    • TSB #SSM67917

      Date Announced:
      SEP 06, 2013
      NHTSA ID:
      #10227133

      Vehicle seat memory module logs U1A4C 00 Read More »

    • TSB #SSM66637

      Date Announced:
      JUN 26, 2013
      NHTSA ID:
      #10227121

      Charging a vehicle fitted with Battery monitoring system Read More »

    • TSB #SSM64537

      Date Announced:
      APR 15, 2013
      NHTSA ID:
      #10212870

      X351 Seat Memory Switch Number 1 Stuck High Read More »

    • TSB #SSM59597

      Date Announced:
      MAR 28, 2013
      NHTSA ID:
      #10212841

      Audio Amplifier Quiescent drain Read More »

    • TSB #SSM63197

      Date Announced:
      FEB 13, 2013
      NHTSA ID:
      #10212864

      HLDF Programming - `Candidate Not Available` message. Read More »

    • TSB #SSM62197

      Date Announced:
      JAN 23, 2013
      NHTSA ID:
      #10212859

      Front Control Display Interface Module Re-configuration. Read More »

    • TSB #SSM62217

      Date Announced:
      JAN 10, 2013
      NHTSA ID:
      #10212860

      Loose battery terminals. Read More »

    • TSB #SSM62038

      Date Announced:
      DEC 20, 2012
      NHTSA ID:
      #10212856

      Mongoose Update Read More »

    • TSB #SSM61577

      Date Announced:
      DEC 17, 2012
      NHTSA ID:
      #10212854

      Error during key programing Read More »

    • TSB #SSM61257

      Date Announced:
      DEC 03, 2012
      NHTSA ID:
      #10212853

      Title MOST system diagnosis Read More »

    • TSB #SSM62038Attachme

      Date Announced:
      DEC 01, 2012
      NHTSA ID:
      #10212857

      Mongoose Update. Read More »

    • TSB #SSM60178

      Date Announced:
      OCT 18, 2012
      NHTSA ID:
      #10212850

      Important firmware update required for the DA Dongle /DA-VINA. Read More »

    • TSB #SSM589571

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212837

      Image. Read More »

    • TSB #SSM589572

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212838

      Image. Read More »

    • TSB #SSM58957

      Date Announced:
      SEP 14, 2012
      NHTSA ID:
      #10212836

      Touch Screen Remote Control. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SSM74285

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155299

      Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »

    ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

    ELECTRICAL SYSTEM:IGNITION:COIL:HIGH TENSION/SPARK PLUG WIRES

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    ELECTRICAL SYSTEM:SOFTWARE

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT

    • TSB #SSM68918

      Date Announced:
      OCT 29, 2012
      NHTSA ID:
      #10227589

      Run in specification for new A/C compressors - all models Read More »

    EXTERIOR LIGHTING

    • TSB #SFCC_MAY2021_46

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10199085

      A customer may express a concern that there is moisture inside one of the rear lamp assemblies. Read More »

    • TSB #JTB00379NAS1

      Date Announced:
      SEP 12, 2014
      NHTSA ID:
      #10226146

      Front / Rear Lamp Condensation - Information Only Read More »

    • TSB #SSM58877

      Date Announced:
      SEP 14, 2012
      NHTSA ID:
      #10212834

      Head Lamp / Fog Lamp - Discolouration / Distortion. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR

    STRUCTURE

    STRUCTURE:BODY:DOOR

    STRUCTURE:BODY:HOOD

    • TSB #JTB00619NAS2.1

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148519

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.2

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148523

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.3

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148525

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

    LATCHES/LOCKS/LINKAGES

    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    LATCHES/LOCKS/LINKAGES:DOORS:LOCK

    LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    • TSB #JTB00619NAS2.1

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148519

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.2

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148523

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.3

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148525

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    TIRES:VALVE

    WHEELS

    SEATS

    • TSB #SFCC_APR2022_41

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211133

      A customer may report a rattle tyle noise from the front seat base area. Read More »

    • TSB #SFCC_MAR2022_44

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10210009

      A customer may report a rattle tyle noise from the front seat base area. Read More »

    • TSB #SSM74278

      Date Announced:
      FEB 12, 2019
      NHTSA ID:
      #10155304

      Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Read More »

    • TSB #SSM72022

      Date Announced:
      OCT 15, 2014
      NHTSA ID:
      #10231271

      Seat Module DTC diagnostic help - Seats not moving in one direction Read More »

    • TSB #SSM71827

      Date Announced:
      MAY 09, 2014
      NHTSA ID:
      #10231228

      Climate Controlled Seats Diagnosis & Testing Read More »

    • TSB #SSM70238

      Date Announced:
      DEC 04, 2013
      NHTSA ID:
      #10227606

      XJ Heated Seats Innoperative on Integrated Control Panel Read More »

    • TSB #SSM68498

      Date Announced:
      SEP 24, 2013
      NHTSA ID:
      #10226593

      Rear Seat Back Rest Creak or Rattle Noise Read More »

    • TSB #SSM67917

      Date Announced:
      SEP 06, 2013
      NHTSA ID:
      #10227133

      Vehicle seat memory module logs U1A4C 00 Read More »

    • TSB #SSM64537

      Date Announced:
      APR 15, 2013
      NHTSA ID:
      #10212870

      X351 Seat Memory Switch Number 1 Stuck High Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #SSM70238

      Date Announced:
      DEC 04, 2013
      NHTSA ID:
      #10227606

      XJ Heated Seats Innoperative on Integrated Control Panel Read More »

    SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

    • TSB #SSM68498

      Date Announced:
      SEP 24, 2013
      NHTSA ID:
      #10227587

      Customer may complain of a creak or rattle from the rear seat back rest. Read More »

    FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163746

      Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164941

      Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Read More »

    • TSB #SFCCMAY19Slide23

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162313

      Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159487

      Automatic Emergency Braking Not Available in Instrument Pack Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158624

      Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Read More »

    BACK OVER PREVENTION

    • TSB #SSM72307

      Date Announced:
      OCT 18, 2018
      NHTSA ID:
      #10151661

      The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »

    COMMUNICATION

    • TSB #SSM70058

      Date Announced:
      NOV 20, 2013
      NHTSA ID:
      #10226608

      Vehicle Communication Device fails to communicate Read More »

    COMMUNICATION: VEHICLE TO VEHICLE

    EQUIPMENT

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_40

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199909

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM75412

      Date Announced:
      MAY 21, 2021
      NHTSA ID:
      #10194726

      Smart key inoperative Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SFCC Jul20_26

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178159

      20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

    • TSB #SSM74763

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173431

      InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

    • TSB #Tech_RS_NOV19_99

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168867

      Customer states not able to start vehicle after state inspection test is performed. Read More »

    • TSB #TechRS_NOV19_100

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168868

      Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »

    • TSB #TechRS_NOV19_104

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168873

      SOTA download does not complete first time through Read More »

    • TSB #TechRS_NOV19_106

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168875

      Quiescent battery drain due to TCU module. Read More »

    • TSB #TechRS_NOV19_108

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168877

      Voice control is not able to locate destination entry. Read More »

    • TSB #TechRS_NOV19_109

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168878

      Web Browser functionality is not available. Read More »

    • TSB #SSM74590

      Date Announced:
      OCT 29, 2019
      NHTSA ID:
      #10167329

      Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions. Read More »

    • TSB #SFCC_OCT19_27

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167338

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_OCT19_36

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167343

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC_OCT19_37

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167344

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SFCC SEP19 Slide

      Date Announced:
      SEP 19, 2019
      NHTSA ID:
      #10166460

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164963

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164965

      Customer states there is no audio output from the speakers on all sources. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163750

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163751

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163113

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163114

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163116

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163117

      InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164944

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164946

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCCMAY19Slide25

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162315

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159752

      PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158623

      Poor quality from Voice Control. Poor quality from Voice Command Read More »

    • TSB #SSM74304

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155283

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

    • TSB #SSM74287

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155292

      InControl features not functioning in the vehicle due to mobile data connectivity concerns Read More »

    • TSB #SFCC-Slide22

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155322

      InControl Touch Pro Inoperative Read More »

    • TSB #SSM74171

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155311

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #H181 UPS13018-3B

      Date Announced:
      DEC 21, 2018
      NHTSA ID:
      #10153863

      An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification. Read More »

    • TSB #SSM74063

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148515

      Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »

    • TSB #SSM74060

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148516

      Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »

    • TSB #SSM71822

      Date Announced:
      JUN 03, 2014
      NHTSA ID:
      #10226628

      New vehicle storage (Transit relay / Transit mode) Read More »

    • TSB #JTB00344NAS1

      Date Announced:
      MAY 16, 2014
      NHTSA ID:
      #10226324

      Earth Stud Repair on Aluminum Body Read More »

    • TSB #JTB00346NAS1

      Date Announced:
      APR 28, 2014
      NHTSA ID:
      #10226327

      Transit Protection / Wrapguard Staining Read More »

    • TSB #SSM70338

      Date Announced:
      DEC 10, 2013
      NHTSA ID:
      #10229377

      Rear transport tow eye being left in place or not discarded Read More »

    • TSB #SSM59597

      Date Announced:
      MAR 28, 2013
      NHTSA ID:
      #10212841

      Audio Amplifier Quiescent drain Read More »

    • TSB #SSM59597a

      Date Announced:
      OCT 12, 2012
      NHTSA ID:
      #10212842

      Entertainment Systems. Read More »

    • TSB #SSM589571

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212837

      Image. Read More »

    • TSB #SSM589572

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212838

      Image. Read More »

    • TSB #SSM59557

      Date Announced:
      SEP 27, 2012
      NHTSA ID:
      #10212840

      Unable to access SDD after installation of DVD131.04. Read More »

    • TSB #SSM58957

      Date Announced:
      SEP 14, 2012
      NHTSA ID:
      #10212836

      Touch Screen Remote Control. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SFCC_NOV19_38

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168931

      Customer states there is no audio output from the speakers on all sources. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164963

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164965

      Customer states there is no audio output from the speakers on all sources. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164944

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158623

      Poor quality from Voice Control. Poor quality from Voice Command Read More »

    • TSB #SSM74304

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155283

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

    • TSB #SSM74287

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155292

      InControl features not functioning in the vehicle due to mobile data connectivity concerns Read More »

    • TSB #SSM71803-2

      Date Announced:
      OCT 18, 2014
      NHTSA ID:
      #10231225

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM71998

      Date Announced:
      SEP 23, 2014
      NHTSA ID:
      #10231264

      Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation Read More »

    • TSB #SSM64857

      Date Announced:
      AUG 29, 2014
      NHTSA ID:
      #10227101

      Distorted Playback When Using iPod / iPhone. 13MY onwards. Read More »

    • TSB #SSM71361

      Date Announced:
      MAY 28, 2014
      NHTSA ID:
      #10229387

      Diagnostic Software Hardware Read More »

    • TSB #SSM71803-1

      Date Announced:
      APR 23, 2014
      NHTSA ID:
      #10231224

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM71803

      Date Announced:
      MAR 31, 2014
      NHTSA ID:
      #10231223

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM70378

      Date Announced:
      DEC 09, 2013
      NHTSA ID:
      #10229379

      No Communication with Chassis Control Modules after reconnecting battery. Chassis. Read More »

    • TSB #SSM70198

      Date Announced:
      NOV 29, 2013
      NHTSA ID:
      #10229374

      Rain Sensor Operation Disabled in CCF File Read More »

    • TSB #SSM59597a

      Date Announced:
      OCT 12, 2012
      NHTSA ID:
      #10212842

      Entertainment Systems. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SFCC_FEB20_34

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172192

      XM radio is inop. Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163749

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164947

      InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »

    • TSB #SSM74063

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148515

      Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »

    • TSB #SSM72012

      Date Announced:
      OCT 02, 2014
      NHTSA ID:
      #10231268

      Incorrect diagnosis of Bluetooth connectivity Read More »

    • TSB #SSM68358

      Date Announced:
      SEP 19, 2013
      NHTSA ID:
      #10226588

      Audio System Speaker Diagnosis Read More »

    • TSB #SSM59557

      Date Announced:
      SEP 27, 2012
      NHTSA ID:
      #10212840

      Unable to access SDD after installation of DVD131.04. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #SSM71803

      Date Announced:
      AUG 26, 2014
      NHTSA ID:
      #10226624

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM71803-2

      Date Announced:
      JUN 03, 2014
      NHTSA ID:
      #10226625

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM69458

      Date Announced:
      NOV 06, 2013
      NHTSA ID:
      #10226601

      Unable to select preferences on the touch screen Read More »

    • TSB #SSM64737

      Date Announced:
      APR 23, 2013
      NHTSA ID:
      #10227097

      Entertainment Systems. Read More »

    • TSB #SSM64737

      Date Announced:
      APR 23, 2013
      NHTSA ID:
      #10229418

      Bluetooth device ID not displayed on Touch Screen. Read More »

    • TSB #SSM59617

      Date Announced:
      OCT 03, 2012
      NHTSA ID:
      #10212847

      Infotainment System AV button greyed out. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #Tech_RS_NOV19_93

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168862

      There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier Bosch, or the Central Configuration learn in. Read More »

    • TSB #Tech_RS_NOV19_99

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168867

      Customer states not able to start vehicle after state inspection test is performed. Read More »

    • TSB #TechRS_NOV19_100

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168868

      Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »

    • TSB #TechRS_NOV19_106

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168875

      Quiescent battery drain due to TCU module. Read More »

    • TSB #TechRS_NOV19_109

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168878

      Web Browser functionality is not available. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163751

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159750

      The yellow reflector in the headlamp assembly is delaminating Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159752

      PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »

    • TSB #SSM74228

      Date Announced:
      DEC 22, 2018
      NHTSA ID:
      #10153865

      Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

    • TSB #SSM74228Attachme

      Date Announced:
      DEC 22, 2018
      NHTSA ID:
      #10153866

      Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

    • TSB #H181 UPS13018-3B

      Date Announced:
      DEC 21, 2018
      NHTSA ID:
      #10153863

      An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification. Read More »

    • TSB #SSM74063

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148515

      Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »

    • TSB #SSM58937

      Date Announced:
      SEP 14, 2012
      NHTSA ID:
      #10212835

      Cigar Lighter Elements Not Supplied. Read More »

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    UNKNOWN OR OTHER