10.0

really awful
Crashes / Fires:
7 / 6
Injuries / Deaths:
7 / 0
Average Mileage:
39,025 miles

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« Read the previous 20 complaints

problem #456

Nov 032022

Cherokee

  • miles
Electronic park brake engaged without prompting. Dash indicator lights for Park Brake & Transmission Service along with 'D' for Drive on dash flashing. Could not move car due to park brake engaged. Took several restarts to disengage it. Happened twice with no dash warnings between incidents. Park brake engaging while driving is dangerous and I don't feel safe in this vehicle as I have had a prior issue with losing acceleration on the freeway leading to a scary event.

- Livonia, MI, USA

problem #455

Oct 312022

Cherokee

  • miles
When driving the vehicle it shakes tremendously and a message comes on that say shift gear to park when we are in drive we shift to park and the vehicle shuts down we could be driving at a speed at 45 and this just happens. This issue happen three times before the vehicle was able to completely start up to get us home. We took the vehicle to the dealership when under warranty they refuse to check it because no indicator light was on.

- Virginia Beach , VA, USA

problem #454

Oct 022022

Cherokee

  • miles
Car will no longer shift in 4low

- Del Norte, CO, USA

problem #453

Aug 292022

Cherokee

  • 19,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that on ten different occasions while driving at various speeds, the vehicle inadvertently down shifted, shuddered, idled, and stalled. The check engine warning light and the shift to park light illuminated. The vehicle was towed to the dealer where it was diagnosed that an transmission bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed back to the dealer where it was diagnosed that the transmission bracket needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and assisted with some of the repairs. The contact was provided a case number. The failure mileage was approximately 19,000.

- Randallstown, MD, USA

problem #452

Jun 012022

Cherokee

  • 95,171 miles
The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed there was an abnormal sound coming from the exhaust system. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a faulty cracked pipe in the engine to the exhaust. The contact stated that the motor mount and transmission bracket also needed to be replaced along with the pipe. The vehicle was not repaired. The contact stated that the transmission bracket was replaced a year ago. The manufacturer was not notified of the failure. The failure mileage was 95,171.

- Tewksbury, MA, USA

problem #451

Apr 282022

Cherokee

  • miles
It is well known on Jeep Cherokees from 2014 forward use plastic oil filter housings instead of metal. Plastic part in this heated area causes failure and leakage of oil into exhaust manifold. This problem is so prevalent that all Jeep dealers and other repair shops know that Chrysler Jeep Dodge can-??t even keep up the demand for the part replacement, AND still they do not make it out of metal. This problem is well known and costs $ 1000 - 1300 to repair. Why is NHTSA not forcing Jeep to recall all the Jeeps with problems and replace the oil filter housing with a metal product !! This is abuse to loyal Jeep owners, with a known problem which all participants are aware of, but no one is holding Jeep accountable !

- Overland Patk, KS, USA

problem #450

Jun 062022

Cherokee

  • miles
After filling up the gas tank the engine stalls at stop light. I must quickly place car in park and restart the engine. This happens multiple times as I drive home. Then as I start driving again the engine seems to be hesitant and feels like it is "bucking" me. After the first time this happened it seemed to go away after fuel level in tank went down. When I filled the tank again the problem reappeared. This has happened twice to me. This is really a life threatening hazard.

- Buffalo Grove, IL, USA

problem #449

Jun 022022

Cherokee 6-cyl

  • miles
Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn-??t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stating to restart at park at zero speed.service transmissions, service park brake also would not dtart. This is about the deventh time this has happened in less then a year

- Budd Lake, NJ, USA

problem #448

Jan 252022

Cherokee

  • miles
I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired for a month and some change until i got it back. At first I thought it was the battery or alternator going bad, but a diagnostic test showed normal for both. I-??ve tried different gas thinking it could be bad gasoline. When the vehicle shuts down it-??s difficult to get it to restart. Now it is saying service 4WD which i believe is something with the transfer case because its not the axels or differentials which I had replaced from Jeff D Ambrosia. Looking for assistance to get my vehicle driving safe and possible reimbursement or help, I have all my receipts from what has been done to my vehicle since I first bought it in 06/20/20 For my birthday present. There is a lot of more information that i want an advisor or assistance to know as far as what i have already paid out of my own pocket with dates and receipts (battery, axels, rear diffs, alternator, etc) and try to diagnose it from there. I know about the mechanisms myself and my buddy who is an authorized mechanic. I am sure that after hearing all the difficulties and safety issues i have had i may be able to get some serious help and even possibly with my right side of my vehicle ! Thanks

- West Chester , PA, USA

problem #447

Nov 162021

Cherokee

  • miles
Acceleration and emergency brake when I put on the brakes the car accelerates and trying to get on expressway its a long time before the car can go full potential. The emergency brake comes on unexpected. I dont fell safe when emergency brake comes on at any givin time. If I brake after I let go of brake car accelerates and going on a curve is the same and its very scary. I took to dealer for recall and they updated nodule for gears I went back and they did update on transmission nodule. Got the car back 2 days ago the first day it started again on acceleration after braking. The 3rd day engine light came on. How can they sell a Jeep like this my life is valuable and I dont feel safe. I dont try my car far scared if I get in to an accident and I only had this car for 6months been going back and forth literally everyday to fix the issue and noone is doing anything. Please do something. It has been inspected 4 times and they cant find what the problem is. No warning till 4 months after purchase then engine light was coming on and off.

- Boston, MA, USA

problem #446

May 192022

Cherokee

  • miles
One day while we were driving, shifting became very slow and harsh. A few miles later, vehical slowed down enormously out of nowhere, and service brakes and transmission lights came on. No 4wd, no traction control available etc. Gigantic safety hazard, especially. With no prior indications or warnings.

- Minocqua, WI, USA

problem #445

May 152022

Cherokee

  • miles
Car stalls out after fueling

- Columbia , SC, USA

problem #444

Apr 052022

Cherokee

  • miles
When the fuel tank is filled, to the first click off of the pump. The vehicle will stall, sputter, and is hard to accurate. The dealer has all ready replaced the fuel tank, evap line, and a puger valve, but still has the same problems. I have almost getting rear ended when it stalls a couple of times. Still has been going on for 2+ year. Vehicle drives fine after 30ish miles after filling it up.

- Phoenix, AZ, USA

problem #443

Apr 032022

Cherokee

  • miles
Leaving to go get Wife's computer today my Jeep ran terrible, kept trying to stall I just filled up at Costco to top off the tank yesterday. In the next subdivision after passing through the back gate the transmission "D" light started blinking. Pressing the gas pedal at 15 miles an hour did nothing. No forward acceleration nor any acceleration at all. Just coasted to pull over where I could safely as the Jeep coasted powerless. Pressing the gas peddle barely raised RPMs like a throttle car would have done. I had to stop the Jeep put it in park and then put it back in "D" drive and it at least my jeep moved forward when pressing the gas peddle. As I continued to drive out through the subdivision towards a main street, the transmission kept clunking and thumping. Felt like the transmission was loose and dangling under the Jeep, but it is still securely bolted to the Jeep. I decided to go back get Wife's car and drop the stupid Jeep off at the dealer again to find out what's wrong with it. At least if it broke down on the side of the road I could run our errands. This constant problem is a major safety concern. If this happens on the interstate it can easily cause a major crash. The dealer can't figure out what is wrong, or so they claim. This happens every couple of months. I don't trust Jeep to keep me safe while driving. This needs to be investigated so owners know the truth.

- Ellenton, FL, USA

problem #442

Mar 012022

Cherokee

  • miles
OME Oil Filter Housing is made of plastic and it cracked, causing the Jeep to leak oil. This is a common issue with the 3.2L and 3.6L jeep motors. So common that the original part has been discontinued and replaced with one made of metal. That fact that Jeep has discontinued the original part and replaced it with a better one should be grounds for a recall and be covered my Jeep. Instead I have to pay $200 for the part and because of the labor required to replace the part, my total bill is almost $1000.

- Severna Park, MD, USA

problem #441

Mar 122022

Cherokee

  • miles
Engine stalls without warning. One occurrence stalled while in reverse, steering wheel jerked 3 times. After every stall has had the warning "Four wheel drive temporarily unavailable". Also had one that flashed "ECU Off" this has occurred mostly at low speeds. Happened twice today making it the sixth and seventh occasion.

- Thomasville, NC, USA

problem #440

Feb 282022

Cherokee

  • miles
As I pulled up to a stop light the transmission light blinked and the car started to stall. Sputtered for a second then went away. About 3 min after as I was pulling in front of vehicles when I turned the car stalled and died in traffic. Car wouldn-??t restart for almost 30 sec but in traffics felt like a lifetime. Finally started and was able to pull off road but as I sat there car just would seem like the transmission was catching and stall out.

- Corpus Christi, TX, USA

problem #439

Dec 012021

Cherokee

  • miles
Oil filter housing is leaking oil onto the engine and dripping on the ground leaving puddles. This is a problem with the 3.2 engine and the 3.6 engine. There are thousands of these engines on the road doing the same thing. Oil Filter Housing Defective.

- Toledo , OH, USA

problem #438

Jan 012021

Cherokee

  • miles
PTU failed at 20,000 miles (vehicle is driven only a few thousand miles per year). Had PTU replaced by dealer (at full dealer charges), but the problem persists and dealer now wants to replace the differential. This appears to be the exact problem meant to be covered by the 2018 (not certain of date ?) warranty extension to 8yrs/150,000, which assessment was confirmed by an independent repair shop. However the vehicle was manufactured a few months prior to the 2014 starting date of such extension and Jeep/Chrysler refuses to cover it. Because the vehicle is outside the covered period, I never received the warranty extension notice and have only just learned about the extension.

- Bethesda, MD, USA

problem #437

Jan 272022

Cherokee

  • miles
The oil filter adapter has cracked due to it being a plastic housing. Cold weather speeds up the process. The oil filter adapter also has a small torque tolerance for the cap that will also break the housing. This is available for inspection upon request. The safety concern is that the oil leaks out on top of the motor then down the sides and onto the exhaust below causing emission tests to fail. My dealer mentioned this is common but nothing official. The component has not been inspected by police or insurance. The dash indicators don-??t come on till enough oil leaks out to display low oil level.

- Rexburg, ID, USA

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