10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,555 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car losses power while driving, it will turn off. Shift to P and select gear comes up. It also has 4 different recalls that doesn't allow me to register but when contacted dealership they informed me that they didn't had parts for it, they didn't know when the were going to get them because it's in back order, to keep checking at the end of each month to see if the get any. This is not acceptable, as it's not the owners fault. I don't have a drivable car, don't know when it's going to get fix but I still have to make my car payment.
- Fallbrook, CA, USA
Engine light came on oil light came on. Had it checked..oil is leaking from the housing directly onto the engine could cause fire.
- Fairfield, IA, USA
The contact owns a 2016 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. Additionally, while the vehicle was turned off, the contact received notifications that the vehicle was losing power. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 88,193.
- Antioch, CA, USA
While I am driving my car feels like it shifts into neutral but I am still in park. no control of car and breaks. Then the dash says "Shift into P then select desired gear". The only was to get the car moving again is to shut it down and restart it. When I do this it makes a loud sound. This very dangerous as I do not have control of the car and it happens without warning. No errors, check engine light or anything. I have scheduled an appointment at the dealership but i cannot get an appointment for about a month.
- North Andover, MA, USA
The vehicle constantly loses power no matter the repairs I-??ve came to notice it starts this during winter season
- Freeport , IL, USA
I was driving my car and as I was driving my car shut off and would not turn back on. Right before it powered down it said a message that said service shifter and all the lights to the shifter were lit up (P, R, D, N) I was reading that the shifter should last as long as your car does and this is a big safety issue
- Fresno, CA, USA
The following happens approximately 2-3 times per month for the last 2 years: While accelerating, my vehicle jerks/stalls. Vehicle has not completely died but there is hesitation when resuming driving. I have taken it to Malless Automotive here in Indianapolis in June 2022 and December 2023. Technicians could not determine cause. Vehicle did not jerk/stall during test drives by technicians. No warning lights occur prior to incidents.
- Indianapolis, IN, USA
One the oil cooler unit failed leaking oil on to hot engine could possibly start a fire Two the rear differential cracked leaking fluid could possibly lock rear wheels at speed
- Sebewaing, MI, USA
Light engine on but off plus wires ? Also issue wires all of engine or other keep flasher off and on also issue tires I bought 4 tires and blade brake issue after bought dealership I have told but they rip off but issue not safety hard to explain English also feel hot in car without heat and gas fill but not show plus hot inside..
- Vassar , MI, USA
Heater line snapped at the neck of male fitting.
- Roseburg, OR, USA
Complete loss of power while driving.
- Verona, NJ, USA
Car hesitation to accelerate and jerks when driving from a start. Took it to the dealer and they couldn-??t get a code from issues. The issue happens sporadically but will be taking car back again to see if they can figure it out after next incident.
- Hazel Wood , MO, USA
Since inception of purchasing the vehicle in January 2019, I have experienced a sudden jolt, banging sound/feeling. In the beginning the issue was subtle. In addition, I have felt a sudden loss of speed. It should be noted I did not seek any service at this time. As a side note, sometime in 2020/2021 i received a letter of a recall for fault PTU however this was for another jeep i owned no longer in my possession. This prompted me to call mopar to see if my current vin was possibly on that first recall of jeeps however i was advised it was not even though i had experienced the same issues described. Fast forward to as of recently august 2023, I received a recall letter with this current vin and proceeded to the nearest dealership for repair. I was advised the repair was a software update. As I was leaving the dealership after the update, I felt the loss of power, jolt and grinding when turning to backup with the service 4wd illuminated. I reparked and walked back inside the dealership when I was advised the repair was only a software update. In addition, I was advised a diagnostic test could be done for $175. I was advised to wait a couple of key cycles to see if the issues corrects itself. The software update has since not corrected itself and I feel as though I am at risk of an accident. This issue is getting worse with my vehicle and is a safety concern. I feel as though I am being penalized for faulty PTU which is on the manufacturer for costs to assure correction/repairs made. Thank you your time in reading this.
- Sterling Heights, MI, USA
The vehicle just cuts off while in the middle of driving and everything shuts off. New battery installed 2 months ago, no loose cables, plenty of gas. Cutting off while driving poses a very bad hazard. The last time it happened the shop that had recently changed my oil two weeks prior said it was due to loose battery cables and it has now been a month since that occurrence took place. Now it's happening again.
- Jacksonville, FL, USA
I was driving mid day today and I noticed my display on the dash had gone dim as if the headlights had turned on and the dash lights dimmed expecting it to be dark inside. I then got a ding about the auto shutoff when stopped feature not working (this has been dinging for a few years and hasn-??t worked since shortly after I got the vehicle in 2018, however it-??s been working the last few weeks). I was pulling into a grocery store looking for a spot when all of a sudden the car died. I lost brakes and power steering but luckily was going slow. I turned off the key, put it in park, and it turned right back on. I pulled into a spot and then noticed the engine light on. I-??ve read countless forums about this exact issue. Other owners have experienced this since their Jeep was brand new. I-??ve had this for 5 years without issues until lately. Prior to the is event, my car was experiencing the same issue with the display dimming. A week prior to the stall today, I was driving around 70 mph when the dash dimmed and I think went completely dark for a bit. I got a ding about the auto shutoff and another stating that 4wd was not available. I tried to turn my headlights on and off but there was nothing. I didn-??t have any blinkers either. I pulled over, turned it off and back on and all was fine the rest of the hour-long drive home. I am extremely concerned about it stalling, especially if I-??m turning in front of traffic at an intersection. This is not uncommon and other owners are concerned for their safety as well.
- Traverse City, MI, USA
For months now I keep having something wrong not sure whats wrong either it-??s engine, powertrain. It keeps doing different stuff. First it-??s acting like it want to dye like stall out for no reason. Sometimes it loses power like hitting the gas peddle but won-??t go engine just fires up. The other day I had issues trying to put into reverse to back up hit the gas and it just accelerated really bad but didn-??t move almost like it was stuck in gear. I-??ll be driving down road and out of nowhere my car accelerated gears to 3/4 wouldn-??t go down when i was going 40 on straight road. Took few minutes to unstick. Whatever is going on seriously needs looked into bc i am worried it-??s gonna cause me get hit. This been going on for couple years and i am about ready to trade my Jeep in for different dealer
- Antioch, TN, USA
Engine and drive bad engine but just bought less 7 month ago
- Vassar , MI, USA
I-??ve been doing my research and the same issue my car is having many keeps have also had. On highways our card will go limp and stall out. The engine light will come on and the four wheel drive will become not functional. This is a severe issue in winter. As well as the lack of control on highways. I was driving on the highway going 65 up a hill my car engine light went on i lost all acceleration had to coast to the shoulder. When this happened i turned my car off and back on I couldn-??t accelerate up the hill and stayed rolling back it took 45 minutes being shut for me to get out of limp mode. It does it to me every single time I leave my house now. The scanner will not show what-??s wrong I-??ve put 100s of dollars into my jeep trying to fix the issue and it-??s still the same. This is a sever issue for winter and highway driving. It also feels like the wheel gets hard to turn when this happens. It also sounds like the engine is shaking badly or thumping.
- Meadville, PA, USA
Sometimes when I mash the gas pedal to pull out from a stop it hesitates and doesn't move, then is sluggish when it does. This has happened often. It's dangerous.
- Soddy Daisy, TN, USA
- Iowa City, IA, USA