Hello, In March I received a performed recall W84 for my 2017 Jeep Cherokee. A recall W84 the PCM and TCM modules. Since then I have had on the cluster a warning light which came on stating 'Service Shifter'. When this happened, all the lights on the shifter turned red. This happened when driving. This was a intermittent issue that was becoming more consistent. I went to McKevitt for reparation. It costed me $735! $360 for diagnosis, $120 for parts and $235 for labor!

- Richmond, CA, USA

Randomly weekly multiple times the car screen says service shifter across dash screen. Which causes most of the gauges to be hidden and a huge distraction. The car will not stop saying this message until you pull over and shut it off. After restarting the car is back to normal. I contacted local dealer about this issue multiple times and they said they know of the issue happening to this model but there is no fix for it at this time.

- Colliers , WV, USA

At traffic stop light, vehicle transmission disengaged and acted as though in a neutral or park position even though shift position was in drive. Warning lights indicated "Service Shifter". Placed shifter into park and turned off engine. Restarted and placed shifter into drive. Appeared to drive normally to destination. Next engine start, warning indicator of Service Shifter returned with no apparent drive issues. Next engine start, warning indicator did NOT appear.

- Saint George, UT, USA

Service shifter appears on dash board. Car keeps stalling and tells me to to put in shift gear. I have to pull over and restart my car

- Hemet, CA, USA

Driving 45mpr service shifter light comes on, all gears P.R.N, D L lights comes on car jerks when positioning in and out of park

- Columbus, OH, USA

The "service shifter" comes on at random times. The vehicle must be restarted to clear the code.

- Frederick, MD, USA

'service shifter' message comes on and all lights light up on the shifter while driving.

- Monument, CO, USA

My 2017 Jeep Cherokee displays "service shifter". I've seen multiple online reviews/complaints for the same issue, yet this $900 to repair issue has not become a recall. What recourse do we all have and why won't Jeep fix this ongoing problem? the message has been going on/off intermittently since I bought the vehicle in 2019, however, at that time, the service department said it probably wasn't critical to have it repaired at that time. Now, they're saying the shifter needs to be replaced.

- Cartersville, GA, USA

Doesn't seem to be turning right. A lot of clicking making noise when I back up. And turn wheel.

- Sterling, IL, USA

The car is constantly stalling while driving and then shutting off immediately. It doesn't matter if I am on the expressway or side streets. This has now happened two days in a row. It is very dangerous! literally have to sit stranded in a place until the car starts back up. Yesterday Apr 2, 2021, it stalled in the middle of 57th and cottage grove in Chicago and today apt 3, 2021, it stall on interstate 80 at the calumet exit heading West, with my child in the car... regular maintenance has been done. New oil change and still stalls and shuts off. It's happening once a week and the dealership acts like they have no idea. Taking it back to the dealership for an appointment on 4/13!

- Calumet City, IL, USA

Our service shifter light started coming on periodically at around 20K miles. It has happened no less that 10 times now. This is problematic since it will happen while driving and the powertrain will shift into neutral causing the driver to have to pull over while in traffic. I talked to the Jeep dealer who said this is out of the bumper to bumper 3 year/36K warranty and not covered by the powertrain warranty. When this happens the service shifter light comes on and the gear shift lights are all red, P, R, N, D, the vehicle loses power and goes nuetral. There are hundreds of posts about this issue. See https://www.cargurus.com/cars/discussion-T68742_ds990296. how can this not be a recall or covered under powertrain warranty" does my teenage daughter need to have this happen and then get plowed into by a truck to make you or Jeep take action" please do what is right and safe for all of us Jeep owners experiencing this issue.

- Dublin, OH, USA

When accelerating it feels like the engine is not sending enough power as if the transmission was on a higher gear and also thuds as if the transmission was having trouble shifting.

- Hidalgo, TX, USA

Service shifter randomly comes on and causes screen to lock and lights up the shifter. This happens when starting the vehicle.

- Milton, WV, USA

Service shifter light comes on at intermediate times while driving and all the prnd lights come on. Shut the vehicle off and turn back on and it's good for a while.

- Enderlin, ND, USA

Service shifter light came on and gear shift lights are all red, P, R, N, D

- Coachella, CA, USA

Service shifter indicator came

- Tempe, AZ, USA

Shifter sensor lights keeps coming on and all lights on shifter light up red, while stationary and in motion. I have to stop turn the car off and restart it to proceed.has been happening for over a year.

- Okeechobee, FL, USA

Keep getting message to service shifter and displays on dash continuously all light on shifter light. Seems to shift very hard when this happens. I see many complaints about this on the internet with many different years of vehicles. Started last year 2019. Still doing as of today 3/15/2021

- Vineland, NJ, USA

I was at an intersection stopped yesterday and my 2017 Jeep Cherokee limited lost all power steering, and brakes. Dashboard flashed 'car must be in neutral or park to shift gears' and wouldn't go forward, started rolling backwards until I pulled the emergency brake. Turned off the car to try to reset it and took a long time to turn over. Went out with it again this morning and same thing but going about 20mph. This is completely unsafe as I have no control over the car!!!!

- Waterloo, NY, USA

I just purchased my car January 4, 2021. I have had it cut off on me 4 times. Like shut completely off and it takes like 10 to 15 minutes to actually start back up. The shift gears message pops up, it cut the traction control automatically off so that light pops up. The check engine light and battery light pops up. I dont know whats happening but it almost caused an accdident twice on 695 highway because it shut off. Thank god the kids were not with me at the time. I am reading that his happens to alot of people with Jeep. Wish I would have known that before purchasing. I just want a safe and reliable SUV for me and my children.

- Middle River, MD, USA