10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 33,340 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Service shifter light keeps coming on.
- Porter, TX, USA
Service shifter light frequently on.
- Delco, NC, USA
Service shifter continues to pop
- West Jefferson, OH, USA
Doesn't seem to be turning right. A lot of clicking making noise when I back up. And turn wheel.
- Sterling, IL, USA
When driving my service shifter light comes on all the gears are lite up red the park reverse neutral and drive I have to pull over kill the engine then wait a few seconds then restart it but it continue to come on at least 2 times a day through out the week
- Redford, MI, USA
Service shifter randomly comes on and causes screen to lock and lights up the shifter. This happens when starting the vehicle.
- Milton, WV, USA
Service shifter indicator came
- Tempe, AZ, USA
Service shifter light comes on. Car jerks. Driving.
- San Antonio, TX, USA
When driving and making a right or left turn, an error message pops up on the screen stating can not switch gears while in drive, then the engine shuts off, it has happened to me 6+ times in the last month, it has happened in the middle of a left turn in a busy intersection 3 times and almost caused an accident. Once car is shut off and you give it a minute, when you restart it takes time to turn over. This is so unsafe and I am afraid every time I drive as I drive my daughter in this vehicle and think this should be a recall for sure. I took it to a mechanic they test drove and had the same issue twice, they ran diagnostics and nothing came up, when they researched it they found the complaints on this website and said I should take it to a dealership and they read that it may have something to do with the oil being used to quickly and when the turn occurs it sucks in air. Please help!!!
- Glendale, AZ, USA
The service shifter words pop up on my screen. The lights on the gear shift (prnd) light up red. There is no rhyme or reason why they pop on, they just randomly pop on.
- Roseville, OH, USA
Service shifter message constantly pops up.
- Sherwood, AR, USA
Water was found puddling the driver side floor board and driver side passenger floorboard. There was found that the factory did not seal a seem between the wheel well and the firewall causing the leak. Evidently this was a common problrm according to Jeep forums. The standing water is very hard to get out and is causing fowl smell. All of this occurs after I had taken my vehicle through its first automatic car wash.
- Knoxviile, TN, USA
Periodically while driving, a "service shifter" notification will turn on and all of the lights on the shifter indicating gears will light up. If the car is turned off and restarted, this notification will disappear. This has happened to me 6+ times randomly over the past year that I have owned this car. A quick google search shows that many other owners experience the same false notification. The unreliability of this notification is unsafe and should be investigated.
- Hartford, CT, USA
Service shifter pops up when I'm driving 65mph on the highway. Extremely unsafe!
- Unit B, NJ, USA
Car speeds up and jolts since I purchased it. It also looses strength and does not go higher than 5mph on the road. I have taken it to the mechanic multiple times and they can't find anything wrong. They did fix the transmission some time ago and even after that it continues to jolt when in park. When driving it also jolts from low speed to high speed
- Everson, WA, USA
As I was driving on a rural road, the 'service shifter' message displayed on the instrument panel and the lights on the shifter bezel all glowed red. I stopped the car, shift it off, turned it back on and all seemed normal again. While the service shifter message was showing, all other information in the instrument panel was hidden which felt unsafe. After researching this issue, I found that this is issue is affecting many as they are reporting the same occurrence I experienced and I feel that this should be the responsibility of Jeep to correct this issue.
- Crumpler, NC, USA
Jeep says 'service shifter' and shows up on the dash and all the lights turn red on the shifter itself. This has happened multiple times in my Jeep. The frequency has gotten worse. I had to restart my Jeep in the middle of a road to get the lights to go away, and within minutes now it is back on. It has gone away in the past but for an unknown time (sometimes a day sometimes weeks.) it has happened while shifting, driving, and while parked. The light is not only dangerous because you cannot see anything else on the dash but also concerning since it is a known shifter issue.
- Medway, MA, USA
A "service shifter" message appears on the dashboard randomly when I'm driving on the street and the highway and all of the lights turn on on the shifter. I turn off the engine and turn it back on and it goes away but it comes back on later again.
- Dallas, TX, USA
The shifter says that it needs repaired and all the lights on the shifter are lit up red. When I look it up it shows an active recall but doesn't show anything on this website.
- Gibbon, MN, USA
- Richmond, CA, USA