While in motion with cruise control set at 65 mph the transmission jerked twice and the engine revved up and as if it was in neutral, stayed that way as if the accelerator was stuck. I hit my brakes because we was losing speed and when stopped I tried to put in park but it sounded as if gears was gri. Ding I had to shut off the Jeep to make it stop revving. I was in the middle of the 4 lane and could only shift to neutral and row backwards into the median. I was unable to put back in drive with put gears grinding. I had been driving approximately 40 mins at a speed of 60-70 when this happened. No warning lights and nothing on the dash at time of issue.

- Pound, VA, USA

After starting the car and leaving my driveway for the last 2days, I get about 1/2 mile down the road and an indicator comes on telling me that shifting while driving can't be done. The car shuts completely down and I have to make a sudden stop to turn the key off. The steeringwheel locks up making it impossible to get out of the road. When I try to restart, it acts like starter is fighting to turn on. I have to give it fuel to get it to start. Then I don't have problems the rest of the day

- Springfield, MO, USA

While driving highway speeds there is a vibration between 60 and 80 miles per hour. I have had the tires replaced, rims replaced and no change in vibration. It has started since I owned the vehicle with 7 miles on the odometer till today with 9000 miles on it. The dealer claims that this is normal throughout the line of Cherokee and is just "road vibration" but talking with other owners this is not the case and they do not experience the same thing. It does tend to fade away during long left turns on the freeway but appears as soon as the vehicle straightens. Numerous attempts to get the dealership to fix this has resulted in no headway as the dealer claims that this is normal.

- Sierra Vista, AZ, USA

Monday‎, ‎August‎ ‎13‎, ‎2018 the Jeep Cherokee was in for its first oil change. Minutes after receiving the vehicle from the oil change and driving off the dealer lot at 10:07 am received the charging/battery indicator along with the auto start/stop error indicator. Seconds later when trying to turn the Jeep became very difficult to turn. The vehicle began to emit a bunch of smoke. When we returned to the service center at the dealer, it was explained that a faulty O-ring on the oil filter caused the loss of 2 quarts of oil. Smolich motors service center failed to note the auto start stop error and no error was present after the loss of oil was replenished and we received the vehicle back despite being shown the picture of the error. They did note the O-ring failure and the loss of 2 quarts of oil on the service order receipt. Thursday‎, ‎'September‎ ‎6‎, ‎2018 9:28 am while turning from badger St on to the bend parkway the charging/battery light appeared with the message to service throttle control and again experienced difficult steering while narrowly avoiding a collision with a semi truck.

- Bend, OR, USA