10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
9,342 miles

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problem #252

Apr 022024

Cherokee

  • miles
This is a known issue with Jeep. But they refuse to repair it at no cost. My emergency brake has become corroded due to water leaking into the module and from time to time the emergency brakes will get stuck to the point my car will not move. This recently happened last night when my vehicle was parked in the garage. I had recently been driving through a major rain storm. And upon trying to use my vehicle the next day... The emergency brakes would not release. My mechanic brought his computer over and verified the check engine light was related to the emergency brakes not releasing. This is a definite safety hazard! I have also noticed that certain safety features are being disabled due to the emergency brake not working properly. For example if I leave my Jeep in drive and open the door the emergency brakes should automatically engage disabling roll away. This feature no longer works. Another future, if my driver seat seat belt was not buckled my emergency brake would engage. This is no longer working. I am very concerned about this. There are countless other reports of emergency brake errors. Please issue a recall!

- Columbus, OH, USA

problem #251

Jun 022023

Cherokee

  • miles
I took my vehicle to a local dealership to have the "auto stop start" system checked. I had a dashboard warning light indicating the system was not working correctly. No other warnings signals were displayed. The dealership performed a diagnostic check but found no problems with the "auto start stop system". The day after I picked up my car, I drove for ten miles and the car overheated. I contacted the dealership and was told to check radiator fluid and drive the car back if possible. I found no radiator fluid in the car. My car required a full engine replacement and several subsequent repairs to exhaust system and driveshaft. An engine can overheat and seize which can cause drivers to lose control and crash. Please note: The original engine was part of recall for oil consumption. Prior to the recall update, I experienced stalling in traffic without warning due to the engine recall.

- Middletown, NY, USA

problem #250

Mar 252024

Cherokee

  • miles
The engine is stalling while driving and the battery warning will flash across the screen. The battery is not the issue. It was purchased in the last year and has plenty of life left.

- Kingsport, TN, USA

problem #249

Oct 102021

Cherokee

  • miles
Currently the seats sound like they arnt bolted down correctly. Also recently the key fob is failing to unlock the vehicle and its taking multiple trys of pulling the fob out of the ignition and putting it back into the ignition trying it on different sides buying multiple batteries. Also the the vehicle has always gotten stuck in gear, hard shifting.

- Spring Valley, CA, USA

problem #248

Mar 182024

Cherokee

  • miles
SUV parking/emergency brake automatically activates without driver doing this. This is what happened: stopped at red light foot on brake. The SUV has the feature to shut the engine off when stopped. Light turns green foot then goes to the gas. When the foot is lifted off the brake, the engine tries to restart and hesitates and at the same time the parking/emergency brake activates without this being activated by driver Unable to move forward more than a few feet and car stalls. Car has to be put in park. Engine completely needs to be turned off by driver. And the emergency/ parking brake shut off. This creates a significant safety risk for the potential of the car(s) behind the SUV accelerating into the back of SUV assuming that the SUV will be moving forward. I have encountered others with a Jeep Cherokee/ Compass with the same issue and cannot understand why there has not been a recall for this. The dealership attributes this to needing a new battery- they replaced this already. No one should have to drive like this. This has been ongoing for a while prior to the miles noted in this report. The symbol with an A and a circle with an arrow at the end of the circle and an ! Appear on the dashboard in orange.

- Boynton Beach, FL, USA

problem #247

Mar 102024

Cherokee

  • miles
The 4WD service light is on. It isn-??t driving right. The internet says thousands of people have similar issues- all reporting the same thing. And defective PTU units are listed as the cause.

- Mobile, AL, USA

problem #246

Aug 142023

Cherokee

  • miles
It will occasionally stall to accelerate. As well as the electrical system for radio, thermostat, camera etc in dash won-??t turn on or work intermittently.

- Reno, NV, USA

problem #245

Dec 312023

Cherokee

  • miles
While driving, car reved itsself up and when in neutral, sensor said 4wd Neutral Warning Vehicle May move even in park-??..4wd System unavailable service required-??Had a diagnostic done of the sensor light that came on. Diagnostic said codes u0403 for T-Case, C14A7 PTU motor. After much reading and research this same part was recalled in the years 2014-2017 Jeep Trailhawks. The PTU loss power and had me and my family on the side of the hwy! It made some jerking and clicking noise when attempting to switch the gears to drive. There is also an electrical issue where the heat will not stay on selected option. The radio flickers and will not stay on a station. The radio also was powered off and was still playing.

- Florissant , MO, USA

problem #244

Dec 122023

Cherokee

  • miles
The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.

- Willard, OH, USA

problem #243

Dec 282023

Cherokee

  • miles
Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.

- Swampscott, MA, USA

problem #242

Dec 222023

Cherokee

  • miles
My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.

- Valrico, FL, USA

problem #241

Dec 192023

Cherokee

  • miles
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.

- Bensalem, PA, USA

problem #240

Nov 012023

Cherokee

  • miles
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.

- Irvine, CA, USA

problem #239

Nov 072023

Cherokee

  • miles
Jeep touchscreen delaminating. 2019 Cherokee. GPS randomly changes, phone calls with connect randomly made. Seat and radio settings change on their own.

- Schenectady, NY, USA

problem #238

Nov 042023

Cherokee

  • miles
Stopped car at red light. Car died. Totally. Engine cut out. Brakes failed, no steering. Tried to restart multiple times. Luckily light was on a decline. Ended up putting it in N and drifting through intersection and into parking lot. Again, no steering, no brakes. Very frightening. When turning key initially after stall, lights on instrument panel lit up but no engine start. By the time I got into the lot, not even lights. Totally dead. Had it towed to dealer. No idea what's wrong. VIN says no unrepaired recalls but this sounds an awful lot like the " engine stall" recall for 2.4L engines. Bought used with 5k miles. Wondering now if this issue was previously " fixed" and is recurring, if it can be permanently fixed or is an unsafe vehicle. I'm 68 and transport 2 grandchildren under 8.

- Reisterstown, MD, USA

problem #237

Jul 012023

Cherokee

  • miles
Vehicle would randomly not start. Initially, it was several months between episodes. Would not jump-start so I would have it towed to a service center / dealership. Once off the tow truck it would start right up. Diagnosis would not find anything and all systems checked out. After several episodes, I decided to leave it at Jeep dealership so they could troubleshoot. They opened case with Jeep but after several weeks, could not replicate the issue. I spent several hundred dollars between diagnosis and towing costs. A simple google search revealed that it wasn't just me having this exact issue with several Jeep vehicles, and even this same model. Tried to get jeep to buy vehicle back but they denied. They sent me to arbitration and they also denied my case. The vehicle again wouldn't start and sat in my yard for 2 weeks, however, all of the Jeep dealerships within 50 miles of my home were "behind/full" and couldn't get to me for several weeks. I threw money at it and replaced the starter. The vehicle started back up and I sold it. It was the most frustrating experience ever and I felt that it's a known issue with Jeep and they refuse to recall/fix. They were willing to pay for some of my costs as long as a Jeep dealership did the repairs. Sounds like an admission of guilt to me.

- Birmingham, AL, USA

problem #236

Aug 252023

Cherokee

  • miles
The auto stop start feature is causing the car to stall out and shut off during a complete stop. The car check engine, light and auto start lights turn on. Then the car starts shaking and vibrating. It-??s very unsafe to drive vehicle!

- Colonia , NJ, USA

problem #235

Oct 042023

Cherokee

  • miles
Driving on the highway fortunately about 20 MPH and the jeep Cherokee limited died while moving. Could not restart it and had to get towed off the highway. Jeep dealer said it was because of a dead battery that could not hold a charge. Never in 4 years had a problem. Not sure why a dead battery would cause the jeep to shut down completely while moving. Battery replaced and now the radio is dead according to the dealer. Have not picked the jeep up yet

- Hampton , NH, USA

problem #234

Oct 052023

Cherokee

  • miles
While sitting in a parking lot waiting for my children after school my vehicle went from running to dead. No warning lights just dead. As this had previously happened to me I found someone to jump may car and it started right up. It is as if the battery just dies and the car shuts off but nothing works. BUT when I had the battery checked it was found to be in good working order.

- Casselberry, FL, USA

problem #233

Sep 192023

Cherokee

  • miles
While stopped at a stop light the car just died, no warning lights. It just went from running to dead. I was blocking a lane of traffic and could not put the car in neutral as nothing was working. I had to call for police assistance due to traffic and being in a vulnerable position, he was able to manually put the car in neutral and push me onto the grassy median to wait for a tow truck. After I had my car towed home I was able to jump start it with jumper cables.

- Casselberry, FL, USA

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