The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to a local dealer where it was diagnosed that there was an oil leak into the engine causing two cylinders to fail. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,400.

- Landsdale, PA, USA

I took my vehicle to a local dealership to have the "auto stop start" system checked. I had a dashboard warning light indicating the system was not working correctly. No other warnings signals were displayed. The dealership performed a diagnostic check but found no problems with the "auto start stop system". The day after I picked up my car, I drove for ten miles and the car overheated. I contacted the dealership and was told to check radiator fluid and drive the car back if possible. I found no radiator fluid in the car. My car required a full engine replacement and several subsequent repairs to exhaust system and driveshaft. An engine can overheat and seize which can cause drivers to lose control and crash. Please note: The original engine was part of recall for oil consumption. Prior to the recall update, I experienced stalling in traffic without warning due to the engine recall.

- Middletown, NY, USA

The engine is stalling while driving and the battery warning will flash across the screen. The battery is not the issue. It was purchased in the last year and has plenty of life left.

- Kingsport, TN, USA

Incident date/time: [XXX] MDT*Year, make, model: 2019 Jeep Cherokee Latitude Upland 4X4 3.2L V6 F/I Gas 4D SUV*Odometer when incident occurred: 80,358*Injuries: No*Failed or malfunctioned component or system: Engine*Warning lamps, messages or other symptoms of the problem prior to incident: No*Recent maintenance history, date and location: Routine maintenance, inspections, oil, lube*Last oil change, location and mileage: DEC 2023, Hot Springs, SD, odometer 78,653 and from travel details: Traveling home to Hot Springs, SD from Henderson, NV after grandmother passing*Incident location: [XXX] Wamsutter, WY*Incident details, include velocity, vehicle load/trailering/towing, road conditions:*[XXX], fair weather, snow, plows in service that day on interstate, velocity 70MPH, left lane behind tractor trailer passing a slower tractor trailer in the right lane when incident occurred, observed and heard roadway obstruction/debris struck one mile prior to failure, unknown obstruction/debris type, no malfunction indicator lights, no information on dash heads-up display, no indication of an issue present or imminent; normal load, not pulling/trailering, slight (<1% grade) incline, road straight; Jeep performing normally prior to incident; without warning, a "pop" was heard in the cabin, smoke billowed from under the hood and rear of vehicle and immediate powertrain failure; malfunction indicator light indicates engine issue, heads-up display flashes performance, oil pressure, stability and traction control failure warnings, engine power ceased, operator safely maneuvers from left lane to shoulder; visual inspection reveals engine oil loss, engine block rod part observable at the bottom of engine compartment; incident documented, photographed, reported to insurance and warranty*Problem confirmed by dealer shop, inspected by insurance and warranty companies - blown motor, undetermined*Past PCV issues possible cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hot Springs, SD, USA

While driving along, my jeep will suddenly lose all power, making it necessary to stop, place it in park, press my foot on the brake and re-start. There is absolutely no warning, no chugging or hesitation, it just dies. This is random and has occurred 4 times now. There has not seemed to be a pattern. The first time, I left my dooryard and within a couple hundred feet, it happend. The second time, I had been driving about a mile and it happened, the third time I had driven about 3 miles and it happend and this last time (this morning)my vehicle had been running idle for about 15 min, I drove about 5 miles and it just suddenly died. All of these events occurred without any kind of warning.

- Mexico, ME, USA

The contact owns a 2019 Jeep Cherokee Altitude. The contact stated that his daughter was driving at approximately 70 MPH, when the vehicle stalled. The contact stated that no warning lights were illuminated prior to the failure. The vehicle was towed to an independent mechanic where it was diagnosed that a connecting rod punctured the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,507.

- Heber City, UT, USA

It will occasionally stall to accelerate. As well as the electrical system for radio, thermostat, camera etc in dash won-??t turn on or work intermittently.

- Reno, NV, USA

Engine oil leaks. VVT solenoid seal in the rear valve cover is leaking oil. That seal is integrated with the valve cover. Replace valve cover at 66,000 miles. I am excellent about my Jeep/vehicle maintenance. Warranty ended at 65,000 miles.

- Lake Oswego, OR, USA

Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.

- Swampscott, MA, USA

I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.

- Bensalem, PA, USA

My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.

- Irvine, CA, USA

Stopped car at red light. Car died. Totally. Engine cut out. Brakes failed, no steering. Tried to restart multiple times. Luckily light was on a decline. Ended up putting it in N and drifting through intersection and into parking lot. Again, no steering, no brakes. Very frightening. When turning key initially after stall, lights on instrument panel lit up but no engine start. By the time I got into the lot, not even lights. Totally dead. Had it towed to dealer. No idea what's wrong. VIN says no unrepaired recalls but this sounds an awful lot like the " engine stall" recall for 2.4L engines. Bought used with 5k miles. Wondering now if this issue was previously " fixed" and is recurring, if it can be permanently fixed or is an unsafe vehicle. I'm 68 and transport 2 grandchildren under 8.

- Reisterstown, MD, USA

The engine has failed. The cylinder has low compression and the engine misfires and can no longer be ran. When the incident first happened we were left on the side of a busy interstate 3 hours away from home. Upon doing some research MANY other Jeep Cherokee owners for my years make and model have reported the same problem. There was ABSOLUTLEY no warning before the issue arose. We were then left with a hefty car loan for a vehicle that no longer runs. We got two opinions from two mechanics of which both said it-??s a manufacture problem and that we did not cause the issue. It would cost 8k or more to fix the problem.

- Bellefonte, PA, USA

I was involved in a single vehicle accident at 5 am on October 5, 2023 on a rural road in Deland, Florida. I was on an unfamiliar road with a sharp curve and as I was trying to slow down the I was unable to slow down or steer the vehicle. It slammed into a cluster of trees and immediately the engine caught fire. I crawled out of the vehicle in pain from the force of the crash and was disoriented. A good Samaritan came to my aide and called the Volusia County Sherriff. I can remember my 2019 Jeep Cherokee Latitude was fully engulfed in very intense flames in less than 8 minutes. It was so intense it set fire to the wooded area. This wasn't the first problem I had with this vehicle. I purchased this vehicle new from a dealer in Bowie, MD in 2019. Since that time I replaced all 4 tires due to numerous flat tires starting around 20K miles. I replaced the battery at less than 25K miles. I had braking issues when going downhill in the Washington DC area which caused me to brake hard. I complained and the dealer said they did an inspection. I also had other auto service companies perform checks. I have most of the service records which have cost me so much. I am a disable Gulf War Veteran on a fixed income. I am now waiting for VIN verification by GEICO because the vehicle burned so hot that the engine block and everything metal (melted). Had I not gotten out so soon I would have burned to death.

- Lake Mary, FL, USA

Vehicle stops accelerating randomly and loses power. Service electronic throttle control light comes on and engine light and traction control light and vehicle will not accelerate or stalls. Had vehicle towed to dealership and the code is saying the PTU is bad and needs to be replaced. This happens all the time, thankfully I-??ve been very lucky thus far not having my children in the vehicle with me when it happens as this could cause a very serious accident.

- Copperas Cove, TX, USA

Vehicle would randomly not start. Initially, it was several months between episodes. Would not jump-start so I would have it towed to a service center / dealership. Once off the tow truck it would start right up. Diagnosis would not find anything and all systems checked out. After several episodes, I decided to leave it at Jeep dealership so they could troubleshoot. They opened case with Jeep but after several weeks, could not replicate the issue. I spent several hundred dollars between diagnosis and towing costs. A simple google search revealed that it wasn't just me having this exact issue with several Jeep vehicles, and even this same model. Tried to get jeep to buy vehicle back but they denied. They sent me to arbitration and they also denied my case. The vehicle again wouldn't start and sat in my yard for 2 weeks, however, all of the Jeep dealerships within 50 miles of my home were "behind/full" and couldn't get to me for several weeks. I threw money at it and replaced the starter. The vehicle started back up and I sold it. It was the most frustrating experience ever and I felt that it's a known issue with Jeep and they refuse to recall/fix. They were willing to pay for some of my costs as long as a Jeep dealership did the repairs. Sounds like an admission of guilt to me.

- Birmingham, AL, USA

Total loss of motive power at 50MPH. Independent mechanic diagnostics report check engine light code P0EA7 -??Auxiliary Cooling System Performance-??. Independent mechanic diagnostics, determined no compression in cylinder 1.

- St Charles, IL, USA

The auto stop start feature is causing the car to stall out and shut off during a complete stop. The car check engine, light and auto start lights turn on. Then the car starts shaking and vibrating. It-??s very unsafe to drive vehicle!

- Colonia , NJ, USA

URGENT: Date of near life & death situation.10-6-2023.This 2019 KL Cherokee lost accelerating power while in heavy traffic. As the car was losing speed the "D" drive indicator on center dash started flashing a moments later 2 messages displayed: Msg 1: Service transmission Restart in Park with vehicle @ zero speed. Msg 2: Shift to park or neutral Press brakes and select gear. (Center dash is the screen between tachometer and speedometer) Followed instructions, turned key to off position for a few seconds then started engine placed shifter in drive, accelerated engine to 2000 RPMs, car failed to move. Turned key off a second time, waited about 18 seconds for the mileage readout to clear then another 6 seconds (+-) for the outline light bars for the center screen to clear. Then when started it engaged a drive gear. Even in residential areas there are large trash trucks and large delivery trucks hurrying about, added to this vehicle faulting in roadway much less a center lane on the interstate with no time to pull out of traffic. Don't trust the car seat and booster seat even with air bags to save your children. Action is required to remove these vehicles from service after it has been proven the manufacturer cannot supply the dealership with a successful repair for a well documented failure of a common safety hazard in many of their vehicles. The dealership did not duplicate the problem but did confirm all of the information supplied them matched with the faults stored in PCM Memory. Not being able to duplicate leaves the Technician with just an image of the perils these faults puts the operator and public in, Catastrophic. No specific component could be proven at fault, with vehicle operating normal. After a diagnostic fault code retrieval the option was to allow them to spend maximum 6 hours in electrical testing to verify integrity of electrical connections and components. Trust and confidence in an organizations leadership to accept responsibility for mistakes

- Musella, GA, USA

The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle randomly accelerated. The RPM had increased to a high level. The 4WD service message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an unknown speed, there was an abnormal dinging sound. There were no warning lights illuminated. The vehicle was taken to the same local dealer, where it was determined that the PTU was blocked and not working. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000.

- Clinton Township, MI, USA