5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,589 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #6

Jul 092019

Cherokee 4-cyl

  • 15,000 miles
My vehicle stalls upon acceleration Z I've been told it was bad gas as well as needing an oil change, but the problem continues. Consumer stated my current mileage is right at 15,000. I first noticed the stall issue shortly after purchasing the vehicle in July of 2018. I received a notice of a recall that could cause the vehicle to stall. It required reprogramming and that was done in October. I have noticed the stalling at various times since then. My last oil change was in April at just under 10,000. I go by the oil life indicator on my instrument panel and I had it changed when I had about 15% left on my oil life. There is not chime or warning that pops up when the stall happens. I am usually accelerating after having to slow down or stop. The rpms redline, but the vehicle feels like I am pushing the brakes. It will then "kick in" and accelerate at a high speed even if I'm barely pressing the gas pedal

- Alma, AR, USA

problem #5

May 222019

Cherokee

  • 3,150 miles
As I have only had the car 3 days, I can't say what it 'used to' drive like. But more than a few times, I have been trying to accelerate from a stop, and the vehicle hesitates for a moment. Sometimes I have been trying to make a left turn across traffic, or cross a busy highway. Fortunately, I haven't been in any close calls yet, but I can definitely see how an accident could occur, if you push on the gas to make a turn and your car accelerates really slowly for the first 2 seconds. I will be taking my vehicle to the dealership on Monday to see what can be done about it.

- Olive Branch, MS, USA

problem #4

Apr 262019

Cherokee

  • 2,650 miles
While operating my 2019 Jeep Cherokee the vehicle has stalled while in motion on 3 occurrences. Each time it stalled the vehicle was unable to be restarted. It has had to be pushed out of traffic to a safer location and then taken back to the dealership. Multiple repairs have been made by the dealership to the fuel system with an assurance that the problem is resolved. The problem is still on going. This is a serious safety issue that occurs without warning in a moving or accelerating vehicle and will result in an accident. My family does not feel safe in this vehicle. The vehicle is < 60 days old and < 3000 miles.

- Waxahachie, TX, USA

problem #3

Mar 312019

Cherokee

  • 9,100 miles
For the third time, the vehicle has lost power at highway speed. It starts coasting and the motor runs but depressing the gas pedal has no effect. The last time it happened, we were on a curving mountain road and almost got run over by an 18 wheeler. Third time this has happened and the dealer has not been able to fix. This has to stop, brand new car stalling at highway speeds. Each time we were at highway speeds. Multiple lights come on the dashboard, see attached photo.

- Oakbrook Terrace, IL, USA

problem #2

Nov 192018

Cherokee

  • 3,485 miles
Less than 30 days of purchasing the car it completely shut down while I was driving in traffic. Battery light came on, car rolled to a stop and would not crank back up for a few minutes. This happened while driving at a speed of 55 - 60 mph. I called the dealership and they had me bring the car back in. Apparently this is a safety feature that happens when the oil is too low!!! they did not top off the oil when I purchased the car. However, this is not a safe thing for a vehicle to do. I could have been killed in atlanta traffic on these interstates. This is beyond dangerous and this " feature " was not disclosed at the time of purchase!

- Tignall, GA, USA

problem #1

Sep 162018

Cherokee

  • 1,200 miles
Ptu unit is defective. Dealership has had my vehicle for a week, only to call me to tell me to pick up vehicle and bring it back to them next week for a level 3 master mechanic to work on it. The vehicle was leaking on my driveway with a 3 foot puddle. I have had the vehicle for 3 months. I don't think it's safe to drive.

- Rohnert Park, CA, USA