6.9

fairly significant
Typical Repair Cost:
$1,400
Average Mileage:
114,950 miles
Total Complaints:
7 complaints

Most common solutions:

  1. not sure (5 reports)
  2. needs a vent on tank to release air compressed by refueling (2 reports)
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problem #7

Jul 282020

Compass Limited 2.4L

  • Automatic transmission
  • 164,417 miles

I have read in many forums, complaints about this issue with the Jeep Compass. Everybody seem to have been told that the solution to this annoyance would be to have the fuel tank replaced, which is exactly what my mechanic said it would probably be it... "probably" was the word he used because he said they were not sure what it was that it was causing the issue of the tank not to be able to be filled in a normal way. Basically, at the pump, the nozzle clicks off shutting down the flow of gas into the tank every 50 cents worth. It takes forever to fill the tank. The change/replacement of the entire gas tank has been quoted to me at $1,400.

Since having to deal with this, I have searched all over the internet and found out that, this is an ongoing complaint and that no matter how many times this has been reported to Chrysler, they still will not recall the cars for repair. This is obviously a fault in the design for the fuel tank. Why we, the consumers have to pay for it?

With so many people having the same issue over and over, I am surprised that someone has not brought a lawsuit forward already.

At this point, I made the decision to just deal with it, even if it takes me three days to fill the tank. I can't afford to pay that much money for something that there is no guarantee to be bring the resolve (another person in a blog thread indicated that had done it and it actually had not worked).

Chrysler needs to own up to the problem and offer a solution for its customers.

- Monica K., Poolesville, MD, US

problem #6

Aug 012017

Compass 4 X 4 2.4L

  • Automatic transmission
  • 182,000 miles

I own a 2007 Jeep Compass and experienced the faulty fuel indicator while driving back from Davis California to Orange County 2 years ago. The fuel meter read there was 40 miles till empty so I pushed on the freeway thinking I could go at least 20 miles then stop and refuel, however while driving I saw the fuel indicator counting down like a seconds timer then the low fuel light came on and seconds, like 5 seconds I ran out of gas. This happens to this very day and I am always refueling at about half a tank to avoid this crazy fuel sensor giving me the impression I have enough gas. And after I fill the tank the car sputters then cuts off, only after refilling. This is ridiculous. I can't let my wife or kids drive the car because of these frustrating issues. This car has to be the worse when it comes to accurate fuel readings and fuel efficiency. Is there a recall for this problem.

- mturnersmoothbass, Irvine, US

problem #5

Nov 012016

Compass 4 cyl

  • Automatic transmission
  • 96,000 miles

The dealer has told us that they are not sure as to the cause of this problem. I was told it could be a tank replacement is needed at a cost of $1200.00. I do not understand if it is just a venting problem why they cannot repair the vent or add a vent. I also do not know why at just under 100,000 jeep would not cover this with some kind of recall because it is definitely a poor part manufacturing.

- Bob G., Ocala, FL, US

problem #4

Oct 142016

Compass 2.4L

  • Automatic transmission
  • 120,000 miles

The last three times I've filled up my gas tank, my car has been very hesitant (it's spit and sputtered for about a mile). This last time I filled up (last week), it actually quit on me twice in the middle of the road when I stopped at a red light (very heavy traffic and I was in the middle lane- no way to get out). I had a hard time getting it started. Very annoying. I see several complaints about this and I think these Jeeps should be recalled and the problem fixed.

- Patti M., Athens, OH, US

problem #3

Jan 132016

Compass Sport

  • CVT transmission
  • 43,000 miles

Cannot fill gas tank, takes forever and they want a small fortune to look at it. I believe its either a faulty fill line or gas vent is plugged.

- rfincc, Carson City, NV, US

problem #2

Feb 062016

Compass Limited

  • Automatic transmission
  • 129,000 miles

After I fully refill my tank with gas, the engine will stall out. Later on down the road, the engine will stall out again. This initially started happening around 125,000 miles when I would top off the tank. It has gotten to the point where even if I don't top it off, the engine will still stall out twice. Most recently, at the second time it stalled out, the steering wheel also locked up. I have taken it to my mechanic multiple times and every time he is unable to find anything wrong or faulty in the car. Only temporary fix is to not fill up the tank all the way.

- Andrew G., St. Louis, MO, US

problem #1

Jul 012015

Compass MP

  • Manual transmission
  • 70,000 miles

It takes twenty minutes or more to put five gallons of gas in it. The dealership says that there is nothing wrong with and all the parts are in place. Yet, they would repair it for $1,400 to make it work like it should...hmmm???

You and I know this is a design problem. It needs a vent on the tank to release the air compressed by adding fuel.

This design defect is not only a huge pain each time my husband tries to fuel up, it is a major safety issue. My husband's vehicle began stalling and sputtering, then the engine light came on. We had to pay to have it towed (cost $95) and repaired. The fuel modulator had to be replaced which cost us $718.75. Therefore, the cost to fix this design defect will cost us $2215. This is a nightmare for your customers and very unsafe.

Your company is responsible for fixing this problem. The customer should not be responsible for the cost to fix this design defect. I'm very passionate about getting this situation resolved by your company in any means needed. Please care for your customer and do the right thing.

Respectfully,

Amy Reid

- amyreid, Browns Summit, NC, US