10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
23,303 miles

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« Read the previous 20 complaints

problem #7

Feb 082017

Compass

  • 30,200 miles
The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags); however, the part to do the repair was unavailable. The air bag warning indicator illuminated. The contact took the vehicle to a dealer and recommended diagnostic testing. The manufacturer was made aware of the issue. The failure mileage was 30,200.

- East Stroudsburg, PA, USA

problem #6

Sep 132016

Compass

  • miles
Takata recall. The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Belmont, NC, USA

problem #5

Feb 022017

Compass 4-cyl

  • miles
The vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires. There is currently no fix for the recall and the notice was sent out in October. It is unacceptable to take this long, I don't feel safe driving.

- Dublin, NC, USA

problem #4

Sep 132016

Compass 4-cyl

  • miles
Takata recall the contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/07/17

- Gardner, MA, USA

problem #3

Nov 152016

Compass

  • 80,000 miles
The contact owned a 2012 Jeep Compass. While driving 50 mph, the vehicle crashed into a ditch on the side of a mountain. The air bags did not deploy. The contact was not wearing a seat belt. It was stated that the seat belt had a history of loosening. A police report was filed. The contact was killed in the crash. The vehicle was destroyed and towed to the insurance company. The manufacturer was not made aware of the crash. The failure mileage was 80,000. The VIN was not available.

- War, WV, USA

problem #2

Nov 152016

Compass

  • miles
The contact owns a 2012 Jeep Compass. The contact received a recall notification for the air bags and seat belts. The manufacturer stated that the parts for the repairs were unavailable. The NHTSA campaign number was unknown. The contact had not experienced a failure.

- Woodland Hills, CA, USA

problem #1

Nov 212016

Compass

  • miles
The contact owns a 2012 Jeep Compass. The contact recieved notification of NHTSA campaign number: 16V668000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Palos Hills, IL, USA