10.0
really awful- Crashes / Fires:
- 12 / 1
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 37,536 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Jeep Chrysler Dodge of Ontario located at 1202 auto center drive Ontario, ca 91761 909-390-9898) and was informed that the recall remedy parts were on backorder until August of 2017. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and confirmed that the parts were to become available in August of 2017. The contact had not experienced a failure. VIN tool confirms parts not available.
- Upland, CA, USA
No parts to fix recall for last 2 years
- Chula Vista, CA, USA
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not spoken to a dealer. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lake Ronkonkoma, NY, USA
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags) last year. The dealer indicated that the part may become available on June 1, 2017. The contact called the dealer (greenway Dodge Chrysler Jeep Ram orlando, 9051 E colonial dr, orlando, fl 32817, (888) 292-3985) on June 5th and was informed that the part may be available on August 17, 2017. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Alamonte Springs, FL, USA
The contact owns a 2014 Jeep Compass. The contact received NHTSA campaign number: 16V668000 (air bags, seat belts) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The local dealer billy cr aft Chrysler Dodge Jeep Ram located at 2639 lakeside dr, lynchburg, Virginia 24501 confirmed that the recall parts were not available the contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/13/17
- Amherst, VA, USA
The contact owns a 2014 Jeep Compass. While the vehicle was at the dealer for routine service, the contact was informed that there was an open recall per NHTSA campaign number: 16V668000 (air bags). The part needed for the repair was not available. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Washington, DC, USA
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ashtabula, OH, USA
Takata recall. The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Austin, TX, USA
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- East Greenbwich, RI, USA
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/13/17 updated 10/19/2017
- Amery, WI, USA
Safety recall not completed in timely manner. Manufacturer recall numbers61 NHTSA recall number16V-668
- Wilmington, NC, USA
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Waynesboro, PA, USA
Takata recall NHTSA recall number: 16V-668 recall date: September 13, 2016 manufacturer recall number: S61 my dealer has done everything they can. Not having a resolution and parts to the dealer by now is unreasonable.
- Costa Mesa, CA, USA
I am writing to make you aware that Jeep is not producing a solution to recall 16V-668 in a timely manner. With such a serious problem as passenger airbag and seatbelt, the issue should be fixed by now. I conversed with Jeep/mopar today and they stated there is no fix at this time. The issue was posted to the VIN on October 1, 2016. If you could please investigate why this is taking so long and possibly speed the process up, that would be wonderful. We do not let our children nor anyone else ride as passengers in the car because of this problem and it is a big inconvenience. Thank you and I hope you have a wonderful day.
- San Marcos, CA, USA
The contact owns a 2014 Jeep Compass. While driving 25 mph, the contact crashed into another vehicle. The air bag failed to deploy. There were no injuries and a police report was filed. The contact was able to drive the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
- Medford, OR, USA
The contact owns a 2014 Jeep Compass. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in September of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Rockville, MD, USA
Takata recall. Safety recall was issued on this vehicle Sept. 13, 2016 and has yet to be corrected.
- Wilmington, NC, USA
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact was informed that a second notification would be sent to owners in June of 2017. VIN tool confirms parts not available.
- Menifee, CA, USA
I've had to replace all 4 bearings, the 4 wheel drive went completely out during big snow in 2016, the rutter valve had gone bad(which costs over $400., having to replace alternator, and various other things... this Jeep had been nothing but a pain since I've had it and I bought it new. They are junk and the whole vehicle should be recalled.
- Stanton, KY, USA
- Hampton, TN, USA