Uconnect display has frozen on multiple occasions for extended period of time. Turning car off then back on only resolved the situation half of the time, hard restarts required the other times. After 4th freezing, dealer finally replaced entire uconnect system.

- Leesburg, VA, USA

Uconnect display has frozen on multiple occasions for extended period of time. Turning car off then back on only resolved the situation half of the time, hard restarts required the other times.

- Leesburg, VA, USA

Uconnect display has frozen on multiple occasions for extended period of time. Turning car off then back on only resolved the situation half of the time, hard restarts required the other times.

- Leesburg, VA, USA

When putting the car in reverse it would go straight untill it kicked back in gear. On highway gear switched on its own slowed down and kicked back in. I could of got in S major accident. I just brought the car on 01/17/2020

- Wilmington, DE, USA

I purchased my 2017 Jeep Compass trail hawk brand new, my production date is April 26, 2017. I have had endless issues w/ this vehicle, I have owned other Jeep and never had these issues. It started w/ my radio making this crazy indescribably loud sound along w/ freezing the screen. Turning off the radio would not stop the sound, not even turning off the entire vehicle would stop the sound. Serv dept could never replicate, I brought it in one time when radio was on a non-existent phone call and acting up. They took my car and turned it off, next day told me they couldn't replicate. I demanded that the girl who took my car in and saw what was going on speak with the tech to explain what she saw. They agreed to order me a new radio. Additionally I began having issues w/ Jeep throwing on random dash indicator lights and not starting. Tcm pin was spreading and causing indicators B battery controlling stop/start tested bad. They replaced. I had already replaced my a battery a day or so before. Damage wires found at fuse box (they blamed me) I have made zero mods to car or even lifted the hood myself. BCM replaced. I had issue w/ engine cutting off while driving in road & pulling ebrake before I'm due for oil change. Had oil consumption test done and they say it's fine, this is because Chrysler makes up the consumption standard. So you will always be "fine." This it to prevent you from getting to compression test. I go in many times for this same issue. Eventually, I demand with fca that they allow compression test and replace my engine when they discover it's due to oil consump. Tech reports oil low, sprk plug cyl 3 is oil fouled, compress. Test done air is felt from oil fill, bore scope of cyl 3 walls are scored and have oil on them. Fca approves new engine for me. After new eng. I drive 13 mi eng is over heating. T-stat clamp replaced. Do not give up & document well!

- Fern Park, FL, USA

Engine has excessive oil consumption which causes the vehicle to just stall out. Recommended 5000 oil changes but dealers will say 3000 and to check oil every 2 days because it may need 4-5 qts between oil changes. This started within 5 months of driving it off the showroom floor. Dealer and Chrysler Corp are aware of issues but no fix has been discovered not do they care. My daughter and her 2 babies were almost killed when it just stalled exiting a major freeway and an 18 wheeler right behind her...case manager (3rd case since 2017) at fca was 'oh, so scary'. this is a serious, deadly issue and dealers omit things from the system, perform the consumption tests improperly or don't record them at all so they will not have to do what's right. The vehicle will totally shut down while turning, emergency brake will apply and it takes a bit to get it started again. Sometimes lights on dash will all flash on or sometimes just the oil light (even within 2 weeks of an oil change).

- Carlisle, PA, USA

My 2019 Jeep Compass has had numerous safety concerns, especially related to the engine and the push-to-start feature. Most recently, I have been in (D) drive, both stationary (I.e at a red light) or in motion (I.e highway, main road, side street, rotary) and both on a city street and highway when the vehicle's dashboard alerts me to shift the car into the (P) park gear. I can feel the car start to decelerate when it send this message. First, I shift the car into the desired gear (P), then brake locks itself so that I am unable to use to push-to-start feature and place the car back into drive. This has happened to me 4X/more. I have had my car in the service center at the dealership twice for the issue and they are unable to find the actual problem. It seems to me that it is the engine/push-to-start feature. In 2017 I had a defective battery and the car acted very similar, so I am thinking it may be the battery again. I filed a claim/case with Jeep today. I am awaiting proper documentation from the service center in terms of invoices. My life is at risk due to this huge safety issue.

- Brighton, MA, USA

I had a safety issue with my 2017 Jeep Compass that I am currently leasing. The car would stop and shut down on its own without warning or any lights turning on. It had to do with the parking brake as well. When I brought it to the North haven, ct dealership to get fixed, they said they were unable to fix it and had to contact Chrysler. Chrysler told them what to do. The dealership did as told and it resolved the issue--something about the battery. When I was informed about what happened, I asked why there was no warning or check engine light going off alerting me that something was not right. The person at the dealership said 'well once you notice things aren't working well, then it's probably a battery issue. Bring it back in.' How is this acceptable" there is no warning that my car is going to just stop as I am driving. I just have to wait until other things go wrong to determine if it is maybe a battery issue? that is unheard of. The dealership had my car for almost a week, did not give me a loaner, but said I could rent a car at a low cost. Rent a car? I am not going to pay money for a car when mine is still under warranty. And when asked if there was a recall regarding this issue, the person at the dealership said 'no, they only do recalls when it is a safety issue.' So when my Jeep automatically shut down on a road with a speed limit of 55, that's not a safety issue" I am completely unsatisfied with my experience resolving this issue, and to be honest, I cannot say that it is resolved because there will be no warning as to whether or not it is going to happen again. The product is not safe apparently because there is no indication as to when the battery needed to be serviced. When I went to the dealership and requested safer car, the manager said they could not do anything, accepting the fact that I drive an unsafe car.

- East Haven, CT, USA

Short version: I used the remote starter on my Compass. As I was driving, I noticed a small red light between my windshield and dashboard. The red light turned into a very small bright orange flame. When I stopped the car it was gone. I checked with a flashlight and saw burn mark's on both the windshield and dashboard. When I started the vehicle without the remote starter nothing happened. But than when I tried with the remote starter again. It began to burn again and this time there was smoke. Dealership told me that it was the program in the remote starter that caused the issue but it is not covered under my extended warranty. And due to the mileage of the vehicle the regular warranty expired. Fiat Chrysler has agreed with the dealership. The dealership states that the vehicle is safe to drive because they removed the power supply fuse and the 30 amp fuse from power supply circuit and down circuit.

- Poughkeepsie, NY, USA

Car stalled 4 times in the last 4 months while at stop lights. I was stopped at light and when I went to move again the car stalled-all panel lights flashed and car would not turn on again. After multiple attempts the car finally started. After the most recent occurrence I drove immediately to the nearest midas because oi was afraid to drive it any farther. They ran diagnostics and could not find a definitive answer. The battery was fine.

- Eagle River, AK, USA

Car will not start. Starts and then shuts off. Not battery related.

- Nowata, OK, USA

I bought my car in 2018 brand new with less than 10 miles. In the first few months, it required a brand new radio system and rear camera replacement. In some months following that, I have had my car stop on me while driving, approximately 4-5 times with only excuses as to why the car would unsafely do this. First time was an update that needed to be done. Second time was the keyfob battery but accused it of being lack of oil changes (I don't need to go to the dealership for oil changes). Next, was no explanation at all. Last was yesterday when it died twice in one day in the middle of the road. They called to let me know that it probably is because my oil is 3/4 way depleted even though I had an oil change done less than 3K miles ago. Their suggestion is that I return every 500 miles so they can top me off if the oil seems to be an issue. These are thankfully in less busy streets mostly driving straight but once while turning. Once included an error code that I was told was an electrical system error but it didnt register. I have pictures and videos on my phone from the incidents. I have also written to the CEO of Jeep, attorney general and will be contacting an attorney from an article I found on this issue from April of 2019. My photos and videos will not send and upload.

- Round Lake, IL, USA

Auto stop failed to restart vehicle while stopped at stop light. Parking brake engaged and car was unable to move. Had to put car in park and turn off vehicle. Then had to restart to continue driving.

- Grand Rapids, MI, USA

After coming to complete stop, car engine shuts off due to start/stop system. When releasing break car cannot start back up, all lights turn on, emergency break is automatically enabled and stalls. I have to put the car in park, turn off (even though engine is not running) and turn back on and remove the emergency break before I can accelerate. This has happened on busy intersections and is a big safety hazard. I have taken vehicle to dealership and they stated the battery was bad. Battery was replaced but the issue is now more frequent.

- Phoenix, AZ, USA

Takata recall, in the middle of driving all my warning lights on my dash went off and the car cut my fuel service off, leaving me unable to accelerate, I pulled over in a parking and the steering wheel locked up, I turned the car off and couldn't start it back up as the brake pedal was locked also. I have had this problem numerous times and visited the dealership plenty times and they aren't able to diagnose a real problem, it's a recurring problem. A new computer was put in it also and I still have problems.

- Clarksville, TN, USA

Takata recall, bought the car in April 2018 and after 2 months I started experiencing a strange kick coming from the engine while driving, I took it numerous times to the Jeep dealership and could never find the problem until 7 months later when it statted to do it kore often. After some research and talking to other Jeep owners with the same car I found out it was a manufacturer defect. Unfortunately, by the time the dealership realized it was a defect, my warranty had expired. 2 days ago, my car completely went out and didn't turn on, I had to tow it to the dealership and now I am being charged over two-thousand dollars to get an electrical problem fixed. On too of making my monthly payments, I have to pay out of pocket for a lemon vehicle I purchased.

- Fort Worth, TX, USA

4 separate time in less than 2 weeks my car completely stopped while I was driving. 2 times while driving to my job in city streets. And 2 times driving on a highway. This is very dangerous

- Weeki Wachee, FL, USA

Every 25-30 engine starts the climate control system resets itself and although the vehicle says the air is on it blows hot air for approximately 30 minutes or until you reach a minimum speed of 60 mph before the vehicle kicks over to air. While the heat blows (with ac button lit up) other climate controls cannot be used such as defrost. In addition to this issue, other electrical issues have been recognized such as the dash screen shutting down or restarting while driving and back up cam going black or freezing. Spoke with Jeep customer service today who says the climate control malfunction is a known issue to them but there is no fix at this time.

- Levittown, PA, USA

The contact owns a 2017 Jeep Compass. The contact stated that there was an internal electrical failure and the vehicle stalled several times. In addition, there was a loss of engine power and the gear independently shifted into neutral while the vehicle was in operation. The contact stated that various unknown warning indicators flickered and flashed during the failure. Antwerpen Chrysler Jeep (6440 baltimore national pike, baltimore, md 21228, (410) 788-2973) was notified of the failure. The failure recurred and the battery was replaced. An independent mechanic diagnosed that the failure was related to NHTSA campaign number: 17V301000 (power train); however, the dealer and manufacturer indicated that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 6,000.

- Kensington, MD, USA

The contact leased a 2017 Jeep Compass. The contact stated that the steering wheel made an abnormal clicking noise. The steering wheel was replaced; however, the failure continued with the steering wheel being structurally unsound. In addition, the fuel gauge failed to provide a proper reading. The gauge indicated that it was empty when there was fuel in the fuel tank and vice versa. The vehicle was not repaired after it was taken back and forth to manhattan Jeep (629 w 54th St, New York, NY 10019, 1-(877) 225-8709). The manufacturer was notified of the failures. The approximate failure mileage was 10.

- Brooklyn, NY, USA