10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
10,487 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #257

Sep 192023

Compass

  • miles
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.

- Denver , CO, USA

problem #256

Aug 312023

Compass

  • miles
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership, took to two Jeep dealerships and they said since the issue wasn-??t happening while the vehicle is in their care there-??s nothing they can do about it.

- Jacksonville , FL, USA

problem #255

Aug 012023

Compass

  • miles
It states Coolant Temperature is to High, Car stops when driving, car wont start at times, Check engine light never goes on, mechanic has no idea what the issue is considering when driven. The teperature is normal.

- Woodburn, OR, USA

problem #254

Aug 192023

Compass

  • miles
My 2018 Jeep Compass engine started locking up randomly in 2019. It would take about 15 minutes for the car to reset and start again. I started to notice it would happen more often in hot temperatures. The Jeep Dealer said they could not help unless they could recreate the problem, but it never happened at the dealership. This summer it started to happen more as the temperature went up more. I was stuck in traffic three times this year, 2 times last year. I have been approached by cops several times due to this problem. I was able to get it fixed this summer because it got stuck long enough for a mechanic to see the issue. Putting in a new starter fixed the problem. The Auto Start/Stop Feature seems to be wearing out the starter faster. I deactivate the auto start/stop feature whenever I drive to keep from wearing down the starter. This is similar issue to the following report NHTSA Report IDs: 11540220, 11540593, 11540475, 11539629, 11536381

- Trenton, OH, USA

problem #253

Jul 152023

Compass

  • miles
The car burns through oil and at often times is empty, which is not good.

- Bethlehem, PA, USA

problem #252

May 202023

Compass

  • miles
The start/stop function at times stalls car. Touch screen sometimes switches to other things. On/off and screen switch.

- Bethlehem, PA, USA

problem #251

Jul 252023

Compass

  • miles
ABS anti lock break system The first time it happened, I was slowing down at a stop light, and then starting back up the car stalled and would not move It had to be turned off and on in the middle of an intersection A car from behind had to skid and almost crashed into me Another time I was turning onto a major. road and it suddenly stalled once again almost got rear ended This happened a series of times, and was taken into a local mechanic each time, in which case they said it was the wheel sensors and replaced each one Both independent and Jeep dealership reproduced and confirmed the issue No warning lights prior to the first issue. Every time the car was taken into mechanic the warning lights were cleared for @ 30 days Each time the warning lights came on the car would simultaneously stall again

- Cary , NC, USA

problem #250

Aug 222023

Compass

  • miles
This isn-??t the first time it happened, I was about to make a right turn at an intersection and the car suddenly stalled with emergency brake engaged and the funny part is that the car wouldn-??t turn off. This car is garbage and it-??s drink oil like a monster

- Bridgeview , IL, USA

problem #249

Aug 182023

Compass

  • miles
When vehicle in park mode it will not start. Seems to be an issue with Start/Stop system. Must place in neutral to start car. Auxiliary and main battery replaced. Seems to be bringing auxiliary battery down

- Beaumont, TX, USA

problem #248

Aug 082023

Compass

  • miles
I purchased a 2018 Jeep Compass 4 months ago with around 52,000 miles. The first month went smooth but going into the second month it began having system problems. The Jeep would stall out and turn off in my job parking lot, traffic, and the drive thru line. Seems as if the auto start/stop system would cause the Jeep to shut off so I would always try to disable it after starting the Jeep up. The entire dashboard and display would just flicker and turn off but I could still hear the radio. The windows would lock themselves when I would try to roll them down due to the heat from the hot weather. I would have to keep jumping the battery numerous times even after changing the aux battery. The Jeep would drive perfectly for a few days and then go right back to not starting up and the lights flickering.

- Greensboro, NC, USA

problem #247

Apr 042023

Compass

  • miles
Unknown

- Los Angeles , CA, USA

problem #246

Jul 222023

Compass

  • 83,348 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.

- De Berry, TX, USA

problem #245

Jul 212023

Compass

  • miles
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - -??Torque Request Signal from TCM denied-??. Check engine light came on - Jeep felt like it was going to stall. For several months now, I-??ve had intermittent issues with the Jeep -??shifting-?? on its own while driving without me touching the shifter. I then get an alert that I can-??t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I-??ve reported it, the mechanic / Jeep dealer couldn-??t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being -??burned through-??. Most recently I didn-??t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.

- Smithfield, RI, USA

problem #244

Jan 232023

Compass

  • miles
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.

- Jacksonville, NC, USA

problem #243

Jul 092023

Compass

  • miles
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.

- Arlington, TX, USA

problem #242

Jan 022023

Compass

  • miles
We purchased our 2018 Jeep Compass in December 2022, we started having problems with the headlights in January 2023 only 1 month after purchasing it. The headlights stopped working completely. We took the jeep to our local jeep dealership and they couldn't figure out what was going on with the headlights but confirmed it was the electrical system. They called their Electrical Engineer in and it was confirmed it was something going on with the electrical system via the headlamps so we replaced them along with the bulbs and it went again 3 months later. Meanwhile, because this is an issue with the 2018 everywhere the parts were on back order. It took us 2 months to get our car repaired. Currently, our jeep is in the shop again as it went out while my daughter was driving home from work at night in the county (where there are no street lights) and she almost ran off the road. This is a serious and dangerous issue and situation. I've seen a ton of complains for this same issue with the 2018 Jeep Compass model but I don't see where there has been a recall. I guess the recall will happen after someone loses their life per usual. Our jeep is in the shop yet again awaiting repair for the same issue. It appears we will be out of a car for another 2 months.

- Byhalia, MS, USA

problem #241

Jul 062023

Compass

  • miles
As I was pulling my 2019 Jeep Compass Trailhawk to a light off the highway exit, the vehicle did its automatic stop the engine function. After about 4 seconds a "high coolant temp, shutdown vehicle" note appeared. The engine turned off and I lost complete control. The car would not move, e-brake engaged automatically, and the vehicle would not restart. 30 minutes later someone came by to jump start the battery and the car started. I was able to drive to a safe location but I am worried this problem will continue. There was no real explanation online and I have read countless accounts of the same problem happening to others, some while driving at high speeds.

- St. Petersburg, FL, USA

problem #240

Jun 272023

Compass

  • miles
Key fob not detected since I bought certified pre-used. There-??s an oil consumption issue. There-??s a stall issue that completely cut my Jeep off in the middle of rush hour traffic almost causing an accident. I-??ve replaced batteries 2x and had to dealer 3x with them unable to reproduce symptoms. They didn-??t do the oil consumption test. Just changed oil. This Jeep is a serious hazard!!

- Cambridge City, IN, USA

problem #239

Jun 222023

Compass

  • miles
When at a stop sign the car auto shut off. After releasing the break, the car would not restart and would not go into park. After a few minutes of panic, I was able to move the gear shifter to park and after several attempts, the car barely restarted. This also happened a previous time at a stop light.

- Appleton, WI, USA

problem #238

Jun 262023

Compass

  • miles
This 2018 Jeep Compass Latitude has gone through several repairs already; a lot of them concerning the start/stop system and the battery that powers this feature. In the past 4-5 years, it's been replaced three times. In addition, the engine had to be replaced due to high oil burn. As of recent, the vehicle has started displaying "Stop safely. Vehicle with Shut Off Soon" message; especially during highway cruising. This has posed a highly increased safety risk for my family and there seems to be no way for the dealer to address the problem because they cannot replicate it. The vehicle underwent these repairs when covered by the warranty but because of it's mileage, it is no longer eligible. We need

- Ponce, PR, USA

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