10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,772 miles

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« Read the previous 20 complaints

problem #324

Aug 292022

Compass

  • 61,938 miles
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that the engine was consuming an excessive amount of oil. The contact arrived on the scene and added two quarts of oil to the engine. The vehicle was able to restart. The vehicle was then taken to the dealer, and the dealer performed an oil change; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 61,938.

- Water Valley, MS, USA

problem #323

Aug 012022

Compass

  • miles
The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, -€œreset-€. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

- Scottsbluff, NE, USA

problem #322

Aug 272021

Compass

  • miles
Oil was changed last year and within 48 hours all leaked out, no issue found with oil filter such as torn gasket, double gasket, twisted gasket, etc. Refilled and installed new filter and randomly there would be oil spots. Next 2 oil changes we ran into the same issue with slow leaks, random leaks, etc. with no reason why. This last time, the technician stated that it has been seen frequently on Jeep Compass vehicles in their shop. In researching we found there is a known issue where the oil cooler sheet metal is too thin and it easily warps which prevents a solid seal on the oil filter causing leaks. When I called our local dealership the service manager agreed and said they have the new replacement part in stock and are frequently changing them due to this issue. I believe this should be a recall as there is a safety risk if it randomly decides to leak out all the oil while driving down the road, or randomly leak any amount of oil.

- Effingham, IL, USA

problem #321

Aug 152022

Compass

  • miles
Vehicle seems to be consuming oil at a rapid pace. The vehicle does not leak oilt. I had to add over two quarts of oil on 8/16. This has happened between the last time I got the oil changed and the next scheduled oil change. The vehicle just suddenly stalled in traffic while driving with not warning. This has happened multiple times since we have owned it. No low oil notification alert. It is going in for service this evening. The dealer says there is not a recall on this VIN yet I am reading about a recall for this same oil consumption issue that we are having.

- Corona, CA, USA

problem #320

Aug 102022

Compass

  • miles
Engine is consuming oil at an alarming rate. Not time for an oil change and have already had to add oil twice. Low oil pressure light comes on. No known leaks, engine is clean, no oil under hood. Based on other complaints this needs to be investigated!

- Darlington, SC, USA

problem #319

Aug 052022

Compass

  • miles
The vehicle consumes oil at an alarming rate despite being fixed by dealership. The oil pressure light will come on and stall the vehicle WHILE driving, usually while turning. This will shut off the vehicle in the middle of roads.

- San Antonio, TX, USA

problem #318

Jul 272022

Compass

  • miles
I was driving my 2018 Jeep Compass in February 2022 and had received no warning of critically low oil pressure, then my car shut itself off in an intersection and the parking brake automatically engaged, then the critically low oil warning came on. I got an oil change and they said it wasn't leaking oil. In mid-July the same issue occurred again, my car shut itself off while I was driving and engaged the parking break and I got a critically low oil warning. Had it towed to a shop and they told me I was down 4 quarts of oil even though I should not have needed another oil change for another 3,000 miles. Carfax states campain number W20, which addresses this issue but it does not appear to have ever been addressed. Had I been driving on the highway and my car turned off and engaged the parking brake automatically I could have been severely injured or killed, and put other drivers at risk. When my vehicle did shut off it was right in the middle of an intersection, which of course is also extremely dangerous as I could have been hit. The potential extensive damage to my engine from not having enough oil in my engine is also a factor I would like to mention. I am having the vehicle looked at today 7/27/22 at North Olmsted Chrystler Jeep Dodge Ram to hopefully address the issue.

- Lakewood, OH, USA

problem #317

Jul 212022

Compass

  • miles
After leaving the freeway, my vehicle completely shut itself down without warning while in traffic. (The "Auto Off" feature was off, so that my car wouldn't shut off at a light.) The dash completely turned off as well as the console. When I attempted to restart it, 4WD service not available and a coolant over temp warning was displayed and showed the coolant temp was all the way at its hottest. Even though the entire drive up to this point showed the vehicle was running at it's normal temperature. After a minute or 2, the vehicle finally started, after blocking traffic the entire time. Now the temperature was showing normal but now the "Auto Off" was disabled was showing on the dashboard. I pulled into a gas station and the vehicle did the same thing again. I opened the hood to find that nothing seemed out of the ordinary and no odd smells. The coolant wasn't bubbling out or going into the overflow. I again had difficulties trying to start the vehicle. Once it started, I took it to the dealership where they couldn't find any stored codes that related to the coolant system, but found a lot of codes that were related to the electrical system, like the pillar airbags had a code along with the taillights and some others I didn't recognize what they would be for.

- Boise, ID, USA

problem #316

Jul 152022

Compass

  • miles
There are so many issues I hope I can get it to fit. I love my jeep but after reading all these problems. Having all of them but showing no recalls. I am frustrated. My car is unsafe. It has left me stranded time and time again. And all I do is put money in it. Something needs to be done about it. 1. Since week 5 of owning my 2018 compass I have been told the alignment is terrible. I have replaced tires over 10 times due to wearing down on the inside before reaching 20k miles. 2. Massive oil consumption. I have a constant oil burning smell inside my vehicle when the ac is on and off. Oil is visible under the hood. My car is very well maintained. Checked daily because it goes so fast. 3. The engine runs so hot you can feel it inside at the floor. 4. The transmission overheats constantly. I drive in no traffic. 5. My main issue now. It just decided to shut off as I was picking my mom up. I was just diagnosed with stage 4 colon cancer and have a colostomy. My jeep left me stranded in 104 degree weather. 100 miles from home. This is my only vehicle. To and from chemo I'm worried it's not going to start. I bought a jumper because I have had to ask for a jump 100000 times. The headlights dim the battery jumps down to 11.4. ever code goes off possible. It is dangerous. 6. The check engine light comes on randomly. The car dies. Won't start. Then 20 miles later it will start fine. Then it won't 7. I have multiple engine faults. They say it is not recalled. I can provide a lot more information. If I can get some answers and help.

- Mountain Ranch, CA, USA

problem #315

Jul 122022

Compass

  • miles
As I was driving my car and was stopped at a red left and when the green light came on my car shut down all of a sudden. My emergency brake turned on and it was not allowing me to turn on my car or drive it. This caused my safety to be jeopardizes because I was on the road and had no warning it was going to turn off on me. Then my engine light went on and i had to have it towed to the nearest mechanic and when they checked the car had 4 codes P0123 P0222 P2111 and U0420. All indicated that it was the Throttle. When my regular mechanic finally checked it he said the Throttle was broken and needed to be replaced. I never had any warning or had my car experience any of this prior to this incident. This car is only 4 years old and now I have to pay over $1000 to have it fixed.

- Glen Cove, NY, USA

problem #314

Apr 172022

Compass

  • miles
My Jeep burns through oil very fast. My oil change sticker will stay I do not need an oil change for 2,000 more miles but my car will shut off WHILE driving and then be hesitant to restart. My engine light will then turn on. I will go to get an oil change and there will be nothing left. I will get an oil change and then everything will be fine again for the most part. There is no recall on my VIN but there needs to be. It is incredibly unsafe because my car has shut off on me while driving and then will not start until after a few attempts.

- Uniontown, PA, USA

problem #313

Apr 252022

Compass 4-cyl

  • 0 miles
I believe I received a faulty vehicle from Brooklyn Chrysler, Dodge, Jeep, Ram. Located at 2286 Flatbush Ave, Brooklyn, NY 11234. I received this vehicle in October 2021 with a dead battery and a faulty engine. I returned the vehicle, and services claimed to fix all the issues. The next day my car completely shuts down on the highway in the middle of traffic nearly causing an accident. I immediately contacted Jeep to let them know my concerns. Since, the car has completely shut down in the middle of me driving multiple times. This is creating a hazardous environment for myself and others. I returned the car to Jeep and told them I am no longer comfortable driving this vehicle especially since I got it within reasonable mileage (18K). I was told that if I wanted to give the vehicle back I would have to pay $10,000 to do so. I expressed that I was not pleased with that amount. They then told me there was nothing they can do for me and I should get a lawyer to dispute this matter. Leaving me emotionally distressed and scared for my safety and the safety of others. I truly believe this car can get in a major car accident due to its condition.

- Staten Island , NY, USA

problem #312

May 112022

Compass

  • miles
I was riding down the road, and my -€œservice transmission-€ code came on, it started stalling in the middle of the road and shutting off with my kids in the vehicle. It was sent to a transmission shop, they said there was nothing wrong with the transmission ** I eventually checked my oil and realized it was extremely low so I put oil in it, the next day the service transmission light went off and the car ran great. This morning 5/11/12 the same exact thing has started happening again without a -€œlow oil-€ warning from my car, I had an oil change not even a month ago and I don-€™t have a leak. My motor is burning oil at a quart per 500 miles with no explanation and each time it gets low my check engine light comes on, my service transmission light comes on, and it starts shutting off in traffic. This is life threatening to my children!!! We-€™ve been on the interstate when my car has just completely shut off with no warning. I have videos of today-€™s incident in my phone that I can not upload to this page. This is my second complaint I-€™ve filed, and I never heard back on the first one.

- Morristown, TN, USA

problem #311

May 022022

Compass

  • miles
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.

- Levittown, NY, USA

problem #310

Apr 062022

Compass

  • miles
I was driving my Compass in traffic when it died and wouldnt start for about 60 secs and then it started right up no issues. The next day they very same thing happened- No lights or anything the vehicle died in the middle of traffic. I could have been injured or someone else could have been injured due to the sudden stops. I did take the vehicle to the dealership and I have been informed that the engine is defective and unsafe to drive as this will continue. I have opted to have a new engine installed in the vehicle. FCA did not express any concern for the safety of the consumers of these vehicles.

- Seymour, IN, USA

problem #309

Sep 082021

Compass

  • miles
My car burns a quart of oil every 500 miles, it doesn-€™t warn me when it-€™s low on oil. Only when it-€™s bone dry, and when its low on oil it throws random engine codes that make the car start stalling. I-€™ve been driving down the interstate in the fast lane and my car just shut completely off with no check engine light on, no low oil warning, no warning at all. My breaks don-€™t work when my car shuts off, so on the interstate doing 70 isn-€™t an option for me anymore. I fear that my children will be in my car, and I-€™ll get plowed from behind because my car randomly shuts off!! This car shouldn-€™t be allowed to be sold.

- White Pine, TN, USA

problem #308

Apr 082022

Compass

  • miles
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn-€™t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it-€™s dangerous, and should not be driven.

- Cardale, PA, USA

problem #307

Mar 302020

Compass

  • miles
Excessive oil consumption between oil changes. Engine stalls.

- Morgantown, WV, USA

problem #306

Mar 012022

Compass

  • miles
Excessive oil consumption lead to multiple incidents of stalling while driving. Vehicle had trouble restarting in middle of the road. Almost got hit several times by other motorists. Checked oil level and there was approximately 1 liter of oil left, added 4 liters and problem went away. Only 2k miles since previous change when checking oil.

- West Seneca, NY, USA

problem #305

Feb 012021

Compass

  • miles
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud

- Wilmer, AL, USA

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