10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,041 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Jeep Compass:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #52

Feb 022024

Compass

  • miles
When I fill up with gas, the car will shake and die, upon starting. Due to this, I no longer fill up the car - I merely put $20 in gas - at a time.

- Valrico , FL, USA

problem #51

Oct 132023

Compass

  • miles
I was driving my 2018 jeep compass with my 5 month old, my car slowed down to a complete stop and said put in park while I-??m driving, the D on the shift control kept blinking. As I put it in park in the middle of the road it still didn-??t work, so I shut my car off and tried to restart it, it did nothing and then randomly started on its own 2 minutes later, after driving it, it happened again! I almost got in 2 car accidents in less then 20 min as I can not move it to the side of the road it just stops on me. This has happened once more the day after! No one can explain what my car is doing. But I-??m afraid to drive it, and scared I-??ll get in an accident or cause one because it-??s already happened 3 times!

- Castle Rock , CO, USA

problem #50

Sep 192023

Compass

  • miles
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.

- Denver , CO, USA

problem #49

Apr 122023

Compass

  • miles
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a $100 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.

- Quakertown , PA, USA

problem #48

Mar 212023

Compass

  • miles
Sometimes when the electronic stop start function turn the engine off at a stop light, the vehicle stalls and is difficult to restart. Additionally, the parking brake sometimes goes on during these episodes. This has happened five or six times.

- Shelby Township , MI, USA

problem #47

Feb 222023

Compass

  • miles
Over the past two days the engine on my 2018 Jeep Compass Trailhawk simply stopped and cut off as I was turning into intersections. Thankfully I was able to coast to the shoulder and put the Jeep into park to restart engine. This is such a dangerous issue, and I cannot even imagine it happening on a highway or merging lane going 65 mph. Scheduled an appointment for vehicle, and I noted that other Jeep Compass vehicles from 2018 had a recall due to cracked fuel pump issue, though it seems my particular VIN is not "part" of that recall. Maybe it needs to be. This is a very dangerous issue.

- Sicklerville, NJ, USA

problem #46

Dec 132022

Compass

  • miles
The auto start/stop feature frequently causes the car to stall when starting. Today (12/13/2022), the vehicle would not start for several minutes, which left me stuck in the morning rush hour, blocking a lane of traffic.

- Honolulu, HI, USA

problem #45

Oct 292022

Compass

  • miles
Daughter was driving. Came to a stop sign, proceeded through after stopping and the the car's accelerator wouldn't work and the car stalled in the middle of the intersection. She had to turn if off and it started back up after a few "weird" sounds. Took it to a shop we trust, they checked it quickly and couldn't find a reason. Checked the battery:fine. Checked the oil: was low, told to return soon for oil. This incident was repeated the next day. She stopped driving it, dropped it off at the same shop. The shop inspected throughly, found to have no oil in the engine. Have been advised to add oil to this car every 1000-1500 miles to keep it safe.

- Downingtown, PA, USA

problem #44

Oct 122022

Compass

  • miles
My car uses too much oil and my car keeps shutting off after 3000 miles when I should be getting 5-6000 to an oil change. My engine literally ran out of oil in about 6 weeks and my mechanics stated that it must be a recall issue. I feel like this is a threat to engine safety.

- Luzerne, PA, USA

problem #43

Aug 052022

Compass

  • miles
I have been told by my mechanics that there is an issue with my vehicle and its oil consumption. Due to the excessive oil burn, I have had to get my oil changes frequently and sooner than expected. My vehicle has suddenly turned off while driving and now has a warning that the "Stop/Start Unavailable Service Stop/Start System."

- Kenosha, WI, USA

problem #42

Aug 052022

Compass

  • miles
The vehicle consumes oil at an alarming rate despite being fixed by dealership. The oil pressure light will come on and stall the vehicle WHILE driving, usually while turning. This will shut off the vehicle in the middle of roads.

- San Antonio, TX, USA

problem #41

Apr 172022

Compass

  • miles
My Jeep burns through oil very fast. My oil change sticker will stay I do not need an oil change for 2,000 more miles but my car will shut off WHILE driving and then be hesitant to restart. My engine light will then turn on. I will go to get an oil change and there will be nothing left. I will get an oil change and then everything will be fine again for the most part. There is no recall on my VIN but there needs to be. It is incredibly unsafe because my car has shut off on me while driving and then will not start until after a few attempts.

- Uniontown, PA, USA

problem #40

Feb 062022

Compass

  • miles
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.

- Clarksburg, WV, USA

problem #39

Jan 242022

Compass

  • miles
Turned vehicle on. Going down the road about a mile from home vehicle turned off while in motion. Manage to turn car on after a minute and move to a safe area. After inspection, car had thought half an inch of oil. Car is inspected with regular oil changes. No prior signs that vehicle has loss oil.

- Kilgore, TX, USA

problem #38

Sep 252021

Compass

  • miles
Since purchasing my vehicle the fuel saver feature has caused my car to stall at stop signs or red lights. I have taken it in many times for service for them to put a temporary update on the computer and say im good to go. Yet again this past weekend we go to stop at a red light, the fuel saver kicks on, and all of sudden the car stalls, warning messages start popping up stating engine service, transmission service, auto start/stop disabled, and the car starts rolling backwards as we were on a hill. Luckily we put our hazards on and turned the car off and back on and was then able to accelerate forward but the warning signs continue to show. To say this vehicle is going to kill someone is an understatement yet there are no active recalls for this vehicle. I have read countless articles on consumers having this exact issue for this same car with nothing being done.

- Alachua, FL, USA

problem #37

Apr 262021

Compass

  • miles
My vehicle has nearly killed my entire family multiple times now, stalling out on the highway going 75 miles an hour, shutting off because I turned a corner, rarely starting and having to buy a jump box because my vehicle doesn't want to start due to have a bad PCM according to U87 recall that my VIN isn't included in. I have been lied to by your staff every single time I have called, I am hopeful to get the class action lawsuit that so many states have going on in Missouri as well. My vehicle is extremely dangerous and going to kill my family it will be your fault it, I will ensure that an attorney is well aware of the lack of empathy, the lack of action your company has done, and downright refusal to do the necessary repairs to make my vehicle safe.

- Kansas City, MO, USA

problem #36

Aug 112021

Compass

  • miles
In April my vehicle started stalling when I would turn the corner. Then it died when my son and I were going down the highway at full speed. It just stopped running I had no power to move anymore. Then it would not sure off so I could start it again, now it is hit or miss if it will start I had to buy a jump box so I could go to the store or work. Today the auto start light came on, I am in fear for my families safety. I have reported it to Chrysler multiple times, taken my vehicle to two different dealerships all refusing to help the second dealer refuses to look at it to determine what the issue could be without me paying them first. I am scare we are going to stall again in the highway and get killed. Please help.

- Kansas City, MO, USA

problem #35

Apr 132021

Compass

  • miles
Since I bought the car is having problem with the oil I sent to the place where I bought they said is all cars 2018 Jeep Compass having a problem with the oil need to be change every 1000 mile (it does it couple of times) when I drive the car on highways or on the road car began to slow down in its own, then I have manually restart the vehicle after a few minutes, starts normally

- Whitestone, NY, USA

problem #34

Jan 012018

Compass

  • 20,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the vehicle would not properly accelerate and the transmission would not properly change gears. The vehicle was taken to the local dealer keene Jeep located at 410 winchester St, keene, nh 03431 who replaced the engine but the failures continued to occur. Also, while driving 35 mph with the cruise control activated, the cruise control system would not deactivate causing the driver to crash into a tree stump. No injuries were reported, no police report was taken. The odor of coolant was also present inside the vehicle causing the driver to become ill. The cause of the failure was not determined. The local dealer contemporary Jeep located at 30 hammond rd, milford, nh 03055 and the manufacturer was notified of the failures. The failure mileage was 20,000.

- Troy, NH, USA

problem #33

Mar 022021

Compass

  • miles
Vehicle only had 25000 miles and had electric issues, acceleration issues, stop and go would stall in the middle of driving putting me and my child in danger. Only going a high of 50 on the freeway then slowing. This has happened multiple times, plus replacing 2 batteries a year since having the car. I have sent information to corporate. Items have clearly been documented but nothing done to solve the issue that continues.

- Avondale, AZ, USA

Read the next 20 complaints »