9.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,323 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #9

Oct 302017

Compass

  • 75 miles
1. instrument panel lighting cannot be dimmed: Blinds driver during night driving. 2. the speedometer scale does not change from mph to kph. This becomes very problematic when crossing from the us to Canada!

- Fort Lee, NJ, USA

problem #8

Sep 232017

Compass

  • 4 miles
The dimmer switch for dashboard and screen lights do not dim. At night the light is so bright that it creates a glare.

- Jamesburg, NJ, USA

problem #7

Sep 152017

Compass

  • miles
Jeep will not allow dimming of the instrument panel or nav screen at night due to a light sensor in the instrument panel. Shown in the following video https://www.youtube.com/watch?V=6ajaaemp7W8&list=plxmx4zwlio2wjzsq8syupaesc_R8G-qto

- Windsor, MI, USA

problem #6

Oct 142017

Compass

  • 0 miles
The instrument panel dimmer switch is inoperable. The speedometer, and entire gauge cluster, is stuck on full brightness during nighttime driving and is very dangerous as it is blindingly bright in my face.

- El Paso, TX, USA

problem #5

Oct 112017

Compass

  • 2,000 miles
Instrument panel lighting fails to dim properly at night causing difficulty seeing at night due to the brightness of the display. I am able to get the display to be tricked into going into "night mode" if the display light sensor has no light at vehicle startup with headlights on. At any time if the sensor is exposed to light again such as if a door is opened or interior light is turned on the vehicle needs to be stopped, doors locked, and sitting for one minute for the workaround to be successful again.

- Elizabeth City, NC, USA

problem #4

Sep 272017

Compass

  • 65 miles
The interior instrument panel and console lighting will not dim at night. This leads to a blinding situation. The dimmer switch functions only intermittently but the ip lights will go full bright after a short while after a vehicle restart. This occurs whether or not the car is moving or parked. Headlights are switched on. The lights behave this way day or night. I noticed the problem after taking delivery on 9-27-2017

- Milford, MI, USA

problem #3

Oct 022017

Compass

  • 100 miles
In violation of FMVSS section S 5.3.2.2 (B) the vehicle's interior dashboard lights are not capable of being dimmed. They remain at brightest level regardless of any parking or headlight settings, and cannot be dimmed or turned off. This creates a dangerous condition during night time vehicle operation. Dealer has not been able to correct this even after two visits, and has made no progress in resolving this issue since vehicle purchased one month ago.

- Saranac Lake, NY, USA

problem #2

Oct 102017

Compass

  • miles
The vehicle's dash board lighting dimming function is not working and impairing the drivers night vision always being at the highest setting. Reporting this issue as this is not only affecting a single vehicle, but multiples. The Jeep headquarters were contacted by multiple effected owner as evident in the reference forum post, but Jeep does currently not take action. Reference posts: www.myjeepcompass.com/forums/2nd-gen-Jeep-Compass-forum-general-discussion/35673-dash-lights-do-not-dim.html www.myjeepcompass.com/forums/2nd-gen-Jeep-Compass-forum-general-discussion/34985-dash-screen-not-dimming.html

- Redmond, WA, USA

problem #1

Sep 092017

Compass

  • 680 miles
I had my vehicle diagnosed due to interior lights do not dim at night leaving the Jeep very bright and dangerous. I have called Jeep and they refuse to fix the issue or give me a solution on what to do! they still refuse at of today 9/26/17.

- Spring Glen, NY, USA