10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,658 miles

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« Read the previous 20 complaints

problem #31

Apr 042023

Compass

  • miles
Car signals overheating warning then engine ceases and will not let me drive. After 10-20secs engine goes back to regular temperature and I can then continue driving fine. Last time it overheated I was stuck at a traffic light and my car turned the e brake on by itself. I had to turn on my emergency lights, turn e brake off then put the car in park. I then turned my car off and once I restarted it the temperature was back to normal and I was able to drive it to work fine. I am extremely scared about this as it is a safety hazard.

- Shoreham , NY, USA

problem #30

Apr 062023

Compass

  • miles
Coolant overheating error message then Jeep stalls/shuts off while driving. Has happened multiple times. First time at a stoplight. Another incident occurred backing out of a driveway. A third time happened while driving on the highway going 75mph was able to power through and not shut off by pressing the accelerator. Another time happened while turning off the exit ramp from highway, again was able to push through the system by pressing the accelerator. Note-the coolant temperature is not actually overheating. If the Jeep turns off the coolant temperature goes back to normal, this is also the case if it stalls but doesn-??t shut off. No mechanic has been able to diagnose why this is happening.

- Thornton , CO, USA

problem #29

Apr 032023

Compass

  • miles
I have taken my 2019 Jeep Compass into the dealership because my vehicle completely STOPS, SHUTS OFF and STOPS MOVING when I am driving the vehicle or coming to a stop without any warnings or alerts. The gas peddles will lock up will not move forward or back. Although the vehicle is "on" the vehicle will not move unless the gear is switched back to park and restarted. This has occurred on multiple occasions while my vehicle is on the road and I have brought my vehicle into the closest authorized Jeep Service Station with no resolution other than oil consumption tests. This keeps occurring and this is unsafe for me and others on the road.

- Woodbridge, VA, USA

problem #28

Mar 292023

Compass

  • miles
Engine shut down in an intersection due to -??high coolant temperature-?? This was a false error and almost caused me to get into an accident. Once I could get power back, I moved over the the side of the road and inspected my coolant further. There were no leaks and reservoir had adequate pressure and fluid. Coolant temps read regular. I continued to drive to work while monitoring the digital coolant temps. The temperature fluctuated between 192 and 198. I reached my destination safely, but following this event, I do not feel this vehicle is safe to drive. Vehicle is up to date on maintenance and has 34k on the odometer

- Holden , MA, USA

problem #27

Feb 192023

Compass

  • miles
Dash message stated -€œCoolant temperature too high-€ before shutting off completely at a stop light. Brakes locked up and could not change the gear. Car would not turn back on, and had to get my car towed out of the middle of an intersection.

- China Spring, TX, USA

problem #26

Jan 302023

Compass

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request? Yes there is. I was driving on January 30th Monday and the car turned off a car almost hit me in the middle of the road. The car has been parked ever since that incident. My life is in danger. I do not feel safe and nobody seems to care. Yes the dealer I went to was Jeep Chrysler dodge in homestead and they did not care.

- Cutler Bay , FL, USA

problem #25

Dec 092022

Compass

  • miles
Several times I-€™ve had a -€œCoolant Temperature Too High-€ warning flash and then my car temporarily loses power before recovering. It has happened 4 times.

- Harrison City, PA, USA

problem #24

Dec 262022

Compass

  • miles
Vehicle stalled out and locked up after stopping and attempting to accelerate. The vehicles emergency brakes locked on, the vehicle could not turn off with the ignition button, and when looking under the hood the electrical components had a low buzz to it. Vehicle could not turn off emergency break, accelerate, and engine turned off...

- Pittsburgh, PA, USA

problem #23

Dec 192022

Compass

  • miles
My car just shuts down randomly while I'm driving it. The dashboard lights up red and says overheated. It doesn't start back up right away. I have had It to the dealership several times for this problem. They hook it up to their computer and it doesn't show anything wrong. This has been a continuing problem for the last several months. I do not feel safe driving this car. I never know if I'm going to make it home safely.

- Kokomo, IN, USA

problem #22

Jul 052022

Compass

  • miles
Auto stop star keeps on acting up I just purchased the car I had it stall on me change one battery stalled on my agin change the other battery now I have to take it to the shop again for same issue got the car March,5,2022 1st problem July,5,2022 2nd problem November,21,2022 3rd problem December,3,2022

- Monroe , NY, USA

problem #21

Dec 032022

Compass

  • miles
About a month ago my car showed a warning that essentially said "Find a safe place to stop your car will stop soon". I had to get a jump start but I did make it to the dealership to get the batteries changed. A week or so after the return of car my check engine light came on again. It went off 2 days later but the car stalled as I was driving it shortly after. I was at a stop light and it just shut down. I had to put the car in park. Turn it off and restart it. Saturday I was on my way to work and the coolant temp went full red, then no notches and the car stopped while I was driving. I had added coolant the day before because it wouldn't blow heat only cool air. Nonetheless it is currently in the shop. I had to get it towed as it started smoking. The biggest problem is that this time it did not advise that it would stop. It just stopped at 6:30 am in the dark on a 4 lane road.

- Atlanta, GA, USA

problem #20

Dec 062022

Compass

  • miles
While traveling down the roadway, a message will pop up on the middle information area that reads, -€œStop Safely Vehicle Will Shut Off Soon.-€ Both the main battery, auxiliary battery checked and both tested good. (Replaced both less than 2 months ago) No check engine light. No battery light. No change in voltage. No change in any temperatures. The vehicle did shut off. But after shutting off for about 10 minutes, started back up with no problems. However after driving in secondary road for about 15 minutes, the same message popped up on the display.

- Leeds, AL, USA

problem #19

Aug 262022

Compass

  • miles
The on off start failed to operate. It didn't start two mornings and I had to have it jump started. It failed to start while parking. The sheck auto start light finally came on. I called the jeep dealer and I can't get an appointment until October and i am afraid to drive the car like this. In 2020 it malfunctioned while I was driving over Red Mountain pass on a cliff edge and luckily wasn't killed. They repaired it. but now it is n ot working again.

- Bradenton, FL, USA

problem #18

Mar 032022

Compass

  • miles
I'm having the same issue with my Jeep Compass 2019 as hundreds of others with no help from JEEP. Engine stalled 4 times already this month after a quick error message "coolant temperature too high" was displayed and immediately disappeared. But enough for the engine to stop completely. It happened at freeway exit ramp, driveway ramp, traffic light. Someone will get KILLED. I contacted Jeep. No help even though they are aware of this issue. Dealer could not recreate problem. Paid a fortune. Got it out of the dealer and it is still doing it. I can't keep driving like this. I called my old mechanic and he said that only a dealer can do a software update since it seems it is a glitch. Dealer updated software. Still doing it. Somebody needs to take this seriously before it is too late. I need somebody to help me. This site mentions this issue multiple times and shows that JEEP is aware of this issue. No dealer has been able to fix it: https://www.myjeepcompass.com/threads/error-message-%E2%80%9Chigh-coolant-temperature%E2%80%9D.44398/ Thank you.

- Oakland, CA, USA

problem #17

Feb 082022

Compass

  • miles
Error message on the dash about the coolant being very hot the vechicle stops and shuts off while being on the road. I was on the high way and the vehicle just decided to shut off. Very dangerous

- Denver , CO, USA

problem #16

Dec 022021

Compass

  • miles
The Uconnect 8.4 system in my vehicle frequently locks up, and causes the reverse camera to remain on even when the vehicle is not in reverse

- Milwaukie, OR, USA

problem #15

Oct 022021

Compass

  • miles
My daughter was driving her Jeep Cherokee on the interstate Saturday night when the closed sunroof completely shattered, dropping shards of glass on her. We called the dealership where we purchased the car and was told to file an insurance claim. This is a safety issue involving a defective product and not caused by the driver.

- Sherwood, AR, USA

problem #14

Jul 052021

Compass

  • miles
I was driving with my daughter in the car and when the engine shut off on me. Luckily I was pulling up to a red light. I was able to stop but the brakes locked up on me and I couldn't restart the car. Many warning messages appeared like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc. I had just had my car serviced for a routine oil change a couple of days before at a Jeep dealership and nothing was mentioned to me that needed servicing. I then had the car towed to the dealership AutoNation Roseville Chrysler Jeep and Dodge and they do not know what is wrong with it. This is a real safety issue with a car shutting down while driving. I am just happy that I wasn't on the freeway when this happened.

- Sacramento, CA, USA

problem #13

May 012021

Compass

  • 34,989 miles
On May 1st 2021 I was driving my car home which I've only had for about 7 months (under 36K miles) home and my windshield wipers started moving (even though they weren't on) I turn the knob to turn them off and I get a message that 'service shifter'. I go home and park the car. About a hour later I come back out and try the car again and same thing windshield wipers moving while off, turn the knob to turn them off and 'service shifter' message pops up along messages about my lights being out, my A/C quit working and my break light came on! to top it off my gear shift was completely black and you could not put it into any gear. Would not move. Though it was in the park position the car would not turn off because it was saying it wasn't in park. It was a complete nightmare. What if this would've happen in drive or reverse"! I go on a car gurus forum and there are hundreds of people who have had this issue. Where is the recall?!"! people are going to get hurt by this. So I guess Jeep/Chrysler would rather have lawsuits then to fix this ongoing problem. The dealer has had my car for almost a week and still no update. This is ridiculous! Jeep do better!

- Norcross, GA, USA

problem #12

Jan 262021

Compass

  • 39,950 miles
I bought my 2019 Jeep Compass limited from a dealership on 11/18/2020. Since that day it has been in the shop 4 times. Three times because the start /stop kept coming on saying to have it serviced and because it stopped on me at a stop sign and would not go, had to turn it off and it craked again telling me start/stop has malfunctioned! today1/26/2021 all lights on dash came on it lost power on the interstate and told me to stop have engine serviced now. Shut down would not crank had to call a tow truck to take to delearship. From what I have read these cars are a piece of crap and Jeep needs to take notice!! Jeep should not be allowed to sale a vehicle with so many known problems!! so sorry I left Honda for this!!!!!!!!

- Perkinston, MS, USA

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