10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
8,560 miles

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« Read the previous 20 complaints

problem #39

Oct 011999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
The transmission was in park with the hand brake engaged and the engine was running when the vehicle suddenly surged forward, the consumer was unable to regain control, the brakes did not work and then the vehicle suddenly reversed itself and surged backward hitting a parked car.

- Sunland, CA, USA

problem #38

Oct 011999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
The transmission was in park with the hand brake engaged and the engine was running when the vehicle suddenly surged forward, the consumer was unable to regain control, the brakes did not work and then the vehicle suddenly reversed itself and surged backward hitting a parked car.

- Sunland, CA, USA

problem #37

Aug 212001

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Rotated and balanced tire, aligned front wheels, repacke wheel bearing. Also, transmission needed an overhaul.

- Detroit, MI, USA

problem #36

Jun 102001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
When driving through town at 35 mph vehical would accelerate on its own, took it to an independent machanic whose findings are transmission is shot pan was full of metal shavings is going to cost 1500.to replace.transmission should last way longer than 74,000mi.I have a Suburban with over 250,000mi and original everything.

- Meeker, OK, USA

problem #35

Aug 302001

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
The vehicle has moved out of its position while it is in park and key was out of ignition. In addition, it often jerks like it is trying to move forwards or backwards while it is in park with the motor running and when turning right or left it makes a jerking motion.

- St.Louis, MO, USA

problem #34

Jul 062001

Grand Cherokee 4WD

  • Manual transmission
  • miles
Vehicle would be reluctant to shift out of 4 wheel drive. Grinding noises would be heard when trying to steer the Jeep. Finally, a 2 X 3 inch chunk blew out of the housing of the transfer case assembly. After researching the NHTSA site, it looks like many have had problems with this assembly. Most described the same problem I had. It cost me $1500 to replace this defective part.

- Benton, KY, USA

problem #33

Jul 062001

Grand Cherokee 4WD

  • Manual transmission
  • miles
Vehicle would be reluctant to shift out of 4 wheel drive. Grinding noises would be heard when trying to steer the Jeep. Finally, a 2 X 3 inch chunk blew out of the housing of the transfer case assembly. After researching the NHTSA site, it looks like many have had problems with this assembly. Most described the same problem I had. It cost me $1500 to replace this defective part.

- Benton, KY, USA

problem #32

Feb 061995

Grand Cherokee

  • Automatic transmission
  • miles
While on highway vehicle would not change gears. Vehicle would not go into gear. Also, it has a long delay before it goes into gear. The transmission has been replaced twice since the vehicle was new. Nlm

- Azusa, CA, USA

problem #31

Jul 011998

Grand Cherokee

  • Automatic transmission
  • miles
Hen shifting from park to reverse it would not shift into reverse, consumer had to try a few times. When shifting to drive, and as soon as vehicle started to go forward, it would pop back into reverse. After numerous visits to dealer, transmission was replaced. This did not remedy the problem.

- Vancouver, WA, USA

problem #30

Mar 212001

Grand Cherokee 4WD

  • miles
Vehicle was idling in driveway. Strapped child in carseat, got in, put our seat belts on, put foot on brake and car from park to reverse. Car accelerated at high rate of speed forward with foot on brake the whole time. Foot never touched the gas. Car ran into a rock wall continuing to accelerate, went up the wall and almost rolled comming to rest half on half off the wall.

- Lake Oswego, OR, USA

problem #29

Nov 051997

Grand Cherokee 4WD

  • miles
Many of the problems I have had with this vehicle could have caused a fatal crash. There are many failures apparently not being addressed by Chrysler. Jeep vehicles should be sold along with legal representation. The list of problems I have encountered so far are as follows: Complete automatic transmission, lf axle, viscous coupler in transfer case--big $$, complete A/C system, cruise control, air bag sensor, speedometer assy.+ the recalls as of date--fr. Brake rotors, shift interlock--very unsatisfied 1st time Jeep owner.

- Cogan Station, PA, USA

problem #28

Jan 192001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
I had to pay $1400 for transmission rebuild because of bad front clutch seal. I suspect the seal failed because of incorrect machined front clutch from the manufacturer. The problem resulted in alarming delayed reverse and slipping 2-3 shifts.

- Hamden, CT, USA

problem #27

Feb 252001

Grand Cherokee

  • miles
Consumer just put vehicle in park and took the key out of the ignition, and then left vehicle inside. Then, vehicle fell out of gear and rolled backwards into another vehicle. Has not cantacted dealer yet.

- Roswell, NM, USA

problem #26

Jan 262001

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
Transmission had to be completely rebuilt at 112 km. Transmission was hard to change, and gears would be slipping. Contacted dealer, and dealer would do nothing.

- Burnabee, UN, USA

problem #25

Nov 132000

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Case and all internal parts; seals and gaskets are covered have a added care service contract 7/100. Under transmission it is clearly written.

- Milwaukee, WI, USA

problem #24

Aug 172000

Grand Cherokee 4WD

  • miles
Problems with the tranmission shifting between 1st and 2nd.

- Independence, MO, USA

problem #23

Nov 201999

Grand Cherokee

  • miles
Vehicle surges forward when started or at a light before taking off. Also, transmission is leaking. Consumer will allow dealer to look at vehicle.

- Elizabeth Town, PA, USA

problem #22

May 011998

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Reocurring vibrations, front end parts replaced, transmission rebuilt, still vibrates violently.

- Belvue, KS, USA

problem #21

Apr 051999

Grand Cherokee

  • Automatic transmission
  • miles
While traveling on highway at 65mph vehicle vibrates. In town depends on RPM's 2,000-2200, but it still does the same.

- Montgomery, AL, USA

problem #20

Feb 102000

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
Transmission had to be totally rebuilt within 70,000 miles.

- North Kingstown, RI, USA

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