10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Apr 012003

Grand Cherokee 6-cyl

  • miles
Aaa refused to mount spare tire on wheel when call for service due to manufacturer's recall 98V006000. Consumer was advised by mfr that VIN was not included in recall.

- Sarasota, FL, USA

problem #14

Sep 222000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Recall 98 V 006 000/temporary space saver: Front axle overheated due to temporary spare tire. Manufacturer was notified, and informed consumer that this vehicle was not covered under that recall. Consumer found recall 98V006, but his vehicle was not included. Vent tube from the front differential was spiiting burning oil into the engine compartment.

- Everett, WA, USA

problem #13

Mar 312001

(reported on)

Grand Cherokee 4WD

  • miles
The tire provided for the spare tire recall is not the recomended tire size for the vehicle. The owners manual says only the factory specified tire can go on an all time four wheel drive vehicle. However Jeep still provided a different tire size. In addition with the larger spare inside the rear compartment, you can no longer use the safety netting or the privacy cover because the tire is larger than the original spare. The safety netting is very important in a crash to keep objects from hitting occupants inside. You can now no longer use the netting. The manufacturer needs to provide the correct spare!!! (tiresize: 245/75-16)( dot number: Tire size: 245/75-16 )

- Clearfield, PA, USA

problem #12

Mar 012000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Spare tire is a 15 inch tire, when normal used tires are 16inch, it states in owners manual that a smaller tire should not be used. Dealership continues to provide consumer with a 15 inch tire. Recall 98V006 was received by consumer who took vehicle to dealer for repairs, dealer stated recall work was complete, however in the fall of 2000, consumer was attempting to use spare and noticed that it was still a 15 inch tire, consumer contacted another dealer who again installed the wrong 15 inch recall kit, now Chrysler has decided instead to certify the 15 inch spare for the Cherokee sport two wheel drive as a safe spare for this vehicle, consumer believes this is still unsafe and even the owner's manual states that if all tires are not of the same size and type, unpredictable handling may result.

- Akron, OH, USA

problem #11

Oct 051999

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Manufacturer recall spare tire, however size is smaller than other sized tires. Mjs

- Alpharetta, GA, USA

problem #10

Sep 191999

Grand Cherokee

  • miles
Recall 98V006000 for 1996 Grand Cherokee temporary spare tire. Reporting of the same condition for this vehicle. Temporary spare tire when used causes the front axle to overheat and force axle fluid out of seals, which results in a fire. Dealer / manufacturer notified and refused to accept responsibility. Can NHTSA help in this problem.

- Tewksbury, MA, USA

problem #9

Aug 011998

Grand Cherokee

  • miles
Spare tire is not the same size as other tires. Therefore, when on, will heat transmission or create excessive heat, and driver cannot control vehicle while driving. Manufacturer aware and contacted owner to remedy. Problem still exists because the replacement tire is larger than original, and problem is created in reverse. Provide further information.

- Glendale, AR, USA

problem #8

Oct 031997

Grand Cherokee

  • miles
Spare tire too small for quadra trac vehicle, resulting in ring and pinion gear damage.

- New Bern, NC, USA

problem #7

May 041998

(reported on)

Grand Cherokee

  • miles
Recall on the spare tire, however replacement tire might cause damage to axle if used.

- Santa Cruz, CA, USA

problem #6

Aug 031998

(reported on)

Grand Cherokee

  • miles
Advised by NHTSA recall to have spacesaver spare tire replaced with a full sized spare tire as per recall. Took vehicle to dealer for repairs. After picking up vehicle discovered that they had not fixed problem. In addition vehicle experiences sudden acceleration.

- Washington, DC, USA

problem #5

Jul 081998

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer took vehicle in for recall service and dealer replaced spare tire with a smaller size. Consumer questions the safety of a 15 inch spare on a vehicle with 16 inch wheels set according to owners manual specs.

- Lake Forrest, IL, USA

problem #4

May 171998

(reported on)

Grand Cherokee 4WD

  • miles
This is ref: A recall notice to have the spare tire replaced with a larger spare tire, because if the current tire is used, the vehicle is alleged to be able to roll over. 4 visits to dealership has failed to rectify problem. Dealer always has some excuse, mis-information ect.

- Boynton Beach, FL, USA

problem #3

Apr 081998

Grand Cherokee

  • miles
Received a recall from the manufacturer about the spare tire. The dealer has ordered the tire twice. Both times the tire was the wrong size.

- Cambridge, OH, USA

problem #2

Nov 031997

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Use of the undersized spare tire caused a fire.

- Frederick, IL, USA

problem #1

Aug 161997

Grand Cherokee 4WD

  • miles
Compact spare tire was poorly designed and caused the differential to fail. Instructions were unclear but driver drove less than 40 miles at a maximum speed of 40 mph before ir failed.

- Nashua, NH, USA