10.0

really awful
Crashes / Fires:
46 / 2
Injuries / Deaths:
36 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 1997 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #107

Sep 231997

Grand Cherokee 4WD

  • Automatic transmission
  • miles
From park, had been hiving problem getting key out of ignition cylinder. 33-1825-248

- Wilmington, NC, USA

problem #106

Nov 061998

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer placed gear shift in park, but vehicle rolled backward causing damage, claim 32-V024-155.

- East Elmhurst, NY, USA

problem #105

Dec 101999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was put into park, but then rolled back causing damage to vehicle, claim 60-C124-977.

- Scarborough, 00, USA

problem #104

Jan 211999

Grand Cherokee

  • Automatic transmission
  • miles
The insured claims he got out of his car to get something and the vehicle jumped out of park and rolled backwards 75-5391-573

- Mission Viejo, CA, USA

problem #103

May 102001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was in park, gear jumped causing vehicle to roll down the hill striking a tree.25-5518-885

- Chesterfield, MO, USA

problem #102

Dec 242000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was in park, slipped out of gear while the owner was in the gas station store, and it rolled into a gas pump, knocked it over causing fire and also car caught on fire. 38-J600-008

- Uniontown, PA, USA

problem #101

Apr 292002

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Emergency brake was inoperative, vehicle would still roll when emergency parking brakes were engaged. Dealer notified.

- Marengo, OH, USA

problem #100

Apr 012002

Grand Cherokee 4WD

  • miles
The vehicle was parked in front of an office building, engine running and gear shift in park. The driver got out to drop off an envelope at the office and as she entered the building the transmission shifted from park to reverse. The vehicle rolled, under power, backward into two other vehicles damaging all three vehicles. The parking brake had not been applied because the driver expected the "park position" of the shifter to be adequate to keep the car from moving. Daimler/Chrysler was contacted and they had an investigator look at the vehicle. He concluded that the parking pawl, transmission linkage and all associated parts are operating properly. Their decision was, that because the "recommendations" in the vehicle manual weren't followed, they had no obligation in the matter. The driveway where the vehicle was parked had enough slope that the vehicle would have rolled freely if it had not been placed in park. Although there is evidence that similar incidents have occurred, ( I.e. consumer complaints in the NHTSA database) daimler/Chrysler has not notified us that thiscould be a possible problem.

- Visalia, CA, USA

problem #99

Mar 292002

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was in park and turned on with door open. As vehicle rolled backwards consumer ran to try and jump into vehicle. Physically saw gear shift click from park to reverse. Vehicle was moving too fast to slam gear shift back to park.

- Pittsford, NY, USA

problem #98

Dec 222001

Grand Cherokee 4WD

  • miles
My Jeep was in park, engine running walked behind vehicle to store. Came out two minutes later and vehicle had moved in reverse 180 degrees. A rock stopped the Jeep from moving further.

- Fitzwilliam, NH, USA

problem #97

Feb 142002

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While vehicle was in park it unexpectedly shifted into reverse and hit another vehicle.

- Jacksonville, FL, USA

problem #96

Feb 171999

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was parked, engine not running, before he could turn key vehicle rolled forward, still in park. Dealer could not find a problem. Mileage at the time was 30400.

- Winston-Salem, NC, USA

problem #95

Jan 222002

(reported on)

Grand Cherokee

  • miles
While driving 25mph vehicle shifted from drive to reverse. Dealer has been notified. Please provide additional information.

- Chicago, IL, USA

problem #94

Jan 082002

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer placed vehicle in park and exited vehicle, vehicle shifted from park to reverse and hit two cars before coming to a stop.

- Wilmington, NC, USA

problem #93

Feb 101998

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle jumped out of gear, causing property damage, claim number 55H710293.

- Unknown, AK, USA

problem #92

Jan 082002

Grand Cherokee

  • Automatic transmission
  • miles
Gear shift jumped out of park into reverse and consumer's vehicle hit another vehicle.

- Old Bridge, NJ, USA

problem #91

Aug 092001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While vehicle was idling it shifted into reverse, and collided into another vehicle, consumer has contacted dealer.

- Falls Church, VA, USA

problem #90

Dec 242000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
The consumer left the vehicle with the engine running but the vehicle went in reverse on its own and knocked a gas pump causing fire, the fire was extinguished quickly and the vehicle had minor damage.

- Uniontown, PA, USA

problem #89

Feb 012001

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was running while in park. Consumer got out to open garage and gear shift slipped into reverse. Vehicle pushed consumer half way through garage door.

- Chicago, IL, USA

problem #88

Jun 122001

Grand Cherokee

  • Automatic transmission
  • miles
Engine was running, emergency brake not applied, and vehicle suddenly went into reverse. Consumer was caught by vehicle, and her right leg was run over. Consumer was hospitalized for 3 weeks. Damage to vehicle unknown.

- Germaine, WI, USA

Read the next 20 complaints »