10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
4,350 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #20

Jun 022000

(reported on)

Grand Cherokee 4WD

  • miles
Have replaced brakes 3 times - grabbing - at approx 20,000, 27,000 and 32,000.

- Grove City, OH, USA

problem #19

Mar 302000

(reported on)

Grand Cherokee

  • miles
When applying brakes, during normal braking pedal pulstated. This happened on any type of road surface. Jeep was taken to the dealership a couple of times for this problem. Rotors were resurfaced in June of 99. Pads have been replaced. Problem with the brakes continued. The rotors are very thin which cause warping.

- Allentow, PA, USA

problem #18

Mar 232000

(reported on)

Grand Cherokee

  • miles
Brakes failed intermittently in wet road conditions, causing extended stopping distance. Vehicle been to repair shop on five occasions, and nothing could be found.

- Sinking Spring, PA, USA

problem #17

Mar 011998

Grand Cherokee 4WD

  • miles
Brakes repeatedly fixed and repeatedly fail.

- Basking Ridge, NJ, USA

problem #16

Feb 022000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
When consumer applies brakes it is not smooth braking. The brakes grab. Rotor and brake pads in good condition, but problem remains.

- Jalena, IL, USA

problem #15

Oct 281998

Grand Cherokee

  • miles
When consumer hits the brakes the whole front end starts shaking. This causes the consumer to lose control.

- Bradenton, FL, USA

problem #14

May 151999

Grand Cherokee 4WD

  • miles
Noticed a grinding noise at 11K miles, brought Jeep in for 12K mile service. I was informed that I needed new brakes. I paid for the new breake and the grinding noise still is there. I was told that this is normal for Jeep? 12000 miles is too short of a time to change the breaks on a car that was expressway driven only on the weekends...

- Melrose Park, IL, USA

problem #13

Oct 011998

Grand Cherokee

  • miles
Ongoing problem with brake pulsation and defective rotors. Rotors have been replaced twice. Dealer notified, and infomed consumer that it was normal wear & tear. Can NHTSA help in this matter.

- Belleville, NJ, USA

problem #12

Apr 011999

Grand Cherokee

  • miles
While driving about 30mph felt the brakes chattering. Took vehicle to dealer, and was informed that the rotors were warped, but the pads were fine. Rotors were replaced by the manufacturer & owner paid for labor & pads.

- Teaneck, NJ, USA

problem #11

May 011999

Grand Cherokee 4WD

  • miles
No summary listed for this vehicle.

- Lakeville, MA, USA

problem #10

May 131999

Grand Cherokee 4WD

  • miles
Front rotors warped under normal driving conditions at 10000 miles, causing near uncontrolable braking conditions, extreme vibration in steering wheel, brake pedal and dashboard. Dealer's service manager stated other Jeep owners were having the same problem at 10000-15000 miles, reoccurring at each additional 10000-15000 miles. Rotors appear to be of inferior design. I want Chrysler to redesign, manufacture, and install adequate rotors on my vehicle at factory expense. For $30,000, I could have bought a Mercedes! please respond!!!!!

- W.Paducah, KY, USA

problem #9

May 121999

(reported on)

Grand Cherokee 4WD

  • miles
When braking and driving over bumps brakes will become totally inoperative, vehicle keeps going. Consumer must pump brakes or get to flat surface in order to stop.

- Chicago, IL, USA

problem #8

Apr 011997

Grand Cherokee

  • Automatic transmission
  • miles
Brakes experienced premature wear.

- Valencia, CA, USA

problem #7

Mar 281999

Grand Cherokee

  • miles
Brakes pulsating while stopping. Rotors cut at 15K mi. Problem returned. Rotors/pads replaced at 22K mi. $625. Sucks.

- Agronne, IL, USA

problem #6

Oct 091998

Grand Cherokee

  • miles
Vehicle was in park position and was left idling. Consumer then put vehicle in drive, vehicle suddenly took off. Tried to step on brakes, but brakes were inoperative, causing consumer to go through a wall. Consumer suffered bruises.

- Anniston, AL, USA

problem #5

Jun 061998

Grand Cherokee

  • miles
ABS brake problems; when applying brakes on regular road conditions, brakes pulsate and the truck pulls to the right. The brake pads and rotors have been replaced 5 times by the dealership. Within a thousand miles after being replaced the problem started again.

- Crofton, MD, USA

problem #4

Dec 241997

Grand Cherokee

  • miles
When braking the truck begins to shimmy, and the anti-lock brakes feel like they are trying to engage. This happens in normal braking conditions.

- Boulder, CO, USA

problem #3

Sep 261998

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer was experiencing ongoing problem with intermittent brake failure which would leave the vehicle totally without brakes. Dealer finally learned the problem was due to a failure in the ABS speed sensor which was obtained from the manufacturer's technical dept. Problem fixed.

- Boulder, CO, USA

problem #2

Nov 111998

(reported on)

Grand Cherokee 4WD

  • miles
For some unknown reason brake pedals are eng to require driver to completely lift foot from gas raise high enough to reach brake pedal. In an emergency stop foot misses brake pedal or slides off and hits gas pedal as in my accident. If brake pedals were level with gas pedals the brake could be applied rapidly and at least reduce speed at impact in stead of reverse thank you gary graham

- Durango, CO, USA

problem #1

Jul 131998

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Brakes rub hard/vibrate. Qcaw

- Harrisburg, PA, USA