10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
8,779 miles

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« Read the previous 20 complaints

problem #96

Jul 241999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
The transmission completely stalled within one month from date of lease. The transmission was overhauled; however, the transmission continued to shift roughly. The car was taken to the dealer 2 more times, in which the dealer made adjustments once. The transmission continued to shift roughly (I.e. there was jerky motion with a clunk between shifts). The car was returned to the dealer, in which the dealer indicated no problem. The problem with the transmission has worsen. Currently, there is long stall before shifting.

- Detroit, MI, USA

problem #95

Nov 162001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle has several jerks when decelerating and accelerating. Brake rotors(4) had to be replaced. Brake pads also had to be replaced. U-joint replaced. Ring gear and pinion problems. Transmission jerking. Sunroof vibrations when sunroof is open. Overall a nightmare of a vehicle purchase.

- Highland Home, AL, USA

problem #94

Feb 091999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While driving at 40 mph, and upon pressing down on brake, vehicle shaks very hard, rotors appear to be very worn, vehicle has been taken to dealer approximately 5 times already. Consumer also stated there is a ticking noise from engine when starting up, steering damper and drag link assembly were loose, transmission shifts hard into reverse, right rear turn signal bulb was replaced, vehicle began to overheat, right side mirror was cracked, speaker was inoperative, the trim on the door panel was loose, exhaust system was loud, parking brake needed to be adjusted, passenger side seat belt was inoperative, passenger wiper blade was not cleaning the window, keyless entry remote was inoperative

- Trumbull, CT, USA

problem #93

Oct 011999

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 6,490 miles
Vehicle was left in idle when the consumer got out of the vehicle. After the consumer got out of the vehicle, it went into reverse and ran into a mail truck. Consumer didn't contact dealer because she thought she didn't fully put the vehicle in park. Consumer heard of a recall when the vehicle slips out of park into reverse.

- Elm City, NC, USA

problem #92

Jan 022002

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While driving and upon trying to go from regular drive to 4 wheel drive, the transfer case malfunctions and will not go from one to the other. Consumer states vehicle has been in the shop for transmission problems, Goodyear tires have been replaced 3 times within 26000 miles, rear axle seal was leaking oil, and hubs were warped.

- Waco, TX, USA

problem #91

May 012001

Grand Cherokee

  • Automatic transmission
  • miles
When putting vehicle into reverse from park, the engine makes a very loud metal to metal sound. Dealer said that they couldn't duplicate problem so there wan't anything they could do. This happened three times and the last time, the power completely failed on the vehicle.

- Easley, SC, USA

problem #90

Nov 142001

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
No summary listed for above vehicle.

- Invernessi, FL, USA

problem #89

Apr 072000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
This vehicle has had a clunking noise in the transmission ever since I purchased it. In that time the dealership has said the noise was caused by the ring and pinion which has been replaced. It has been diagnosed as the transfer case chain being bad which was replaced. It has been diagnosed as the rear gears being bad which were replaced. It has been a "tsb" which was a ball and transmission plate valve which were replaced. They also replaced the transfer case as it was bad. Lastly, they removed and reconditioned the transmission. None of these have corrected my car. However, now that it is out of warranty they tell me for approx. $3000 they will replace the rear end as it is bad.

- Corning, NY, USA

problem #88

Nov 012001

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Transmission fails to engage while in drive on uphill slope. Eventually engages after 1-4 seconds. Problem is intermittant. Dealer can not duplicate to date and refuses to take further action. I would like clutches replaced.

- Coronado, CA, USA

problem #87

Sep 012000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle jumps forward while stopped at signal with foot on brake, the dealer called it "double stopping".

- Camas, WA, USA

problem #86

Mar 082000

Grand Cherokee 4WD

  • miles
No summary listed for above vehicle.

- Kennett Square, PA, USA

problem #85

Jul 122000

Grand Cherokee

  • Automatic transmission
  • miles
On upshift and downshift the vehicle makes a whinning/grinding noise, the dealer replaced the transmission, torque converter also replaced. Nlm

- Uniondale, NY, USA

problem #84

Jan 202000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
The card has severe transmission problem, eratic shifting from 1st to 2nd and 3rd gear.

- San Jose, CA, USA

problem #83

Aug 092001

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
Transmission doesn't want to shift into 2nd and 3rd gears. Has been to the dealer ship 4 times, they cannot locate the problem. Also jump from park to reverse resulting in front driver door being damaged by hitting a carport pole. Still having the problem to this date.

- Chico, TX, USA

problem #82

Feb 012000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Major transmission failure- would not hold gear, Chrysler unable to repair, lemon law repurchase.

- Los Angeles, CA, USA

problem #81

Aug 092001

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
Transmission doesn't want to shift into 2nd and 3rd gears. Has been to the dealer ship 4 times, they cannot locate the problem. Also jump from park to reverse resulting in front driver door being damaged by hitting a carport pole. Still having the problem to this date.

- Chico, TX, USA

problem #80

Feb 012000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Major transmission failure- would not hold gear, Chrysler unable to repair, lemon law repurchase.

- Los Angeles, CA, USA

problem #79

Jul 302001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While driving in 2 wheel drive on a highway at @50 mph, the car shifted itself into 4-wheel drive. We were approx 10 miles from a dealership, so we took it to darling automall in ellsworth, me. They test drove it and could not get the car to go back to 2-wheel drive. They disassembled parts of the transmission and found some components in the transfer case had failed. It has taken 5 days for the repair to be completed (we have not picked up vehicle at this writing) we contacted Jeep regarding this problem.

- Greenville, ME, USA

problem #78

Dec 012000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Transmission seems to shift very rough from 2nd to 3rd. If driving at speeds around that shift window (20-30), rough kick in back end like getting hit from the rear. Transmission also seems to stall the engine on sharp turns. This has happened to me at least 3 times in the last couple months. Vehicle has been in to dealer for first complaint at least twice. No error codes detected in PCM either time. Dealer went ahead and reloaded software, but did not solve problem. Also reported problem to mfg, who recommended taking vehicle to local dealer. Local dealer can't fix though. Chrysler not helping with problem.

- Bloomington, IL, USA

problem #77

Aug 032001

(reported on)

Grand Cherokee

  • miles
Also had fuel pump failure in conjunction with transmission failure w/in the first year to year and a half of ownership of this vehicle. The dealer contacted Chrysler, but I was not eligible for lemon law coverage. They did extend the warranty on this leased vehicle. (dealership) I have never felt safe in this vehicle, and I cannot believe that we paid $32500 for something that is only worth less than $10000 today. Chrysler should buy these vehicles back from people, but they have been unwilling to assist.

- Alharetta, GA, USA

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