10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
50,305 miles

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« Read the previous 20 complaints

problem #3

Nov 152006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 92,000 miles
When the weather started getting colder, I tried to use the heat and I couldn't get any hot air to defrost, when my windshield began to frost and fog. While driving home, I had to first pull over and wipe the interior of my windshield, then on my 21 mile drive home, I had to constantly wipe the interior of the windshield while driving. I took the Jeep to the Jeep/Chrysler dealer and was quoted over $1500 for the repair. I can't afford this type of repair and do not have room on my credit cards. I managed to purchase the parts and do the repair myself, with my Jeep out of commission for over 2 weeks. I replaced the heater core, recirc blend door, the mid-case blend door, and 2 actuators. I have been told that this can be a consistently aggravating problem and don't look forward to having to do it again. Especially now that I have a newborn who will be traveling in the car. This can be a major safety issue, if this engineering discrepancy is not resolved. As far as I know, no one has been injured...yet. This is an accident waiting to happen. I have pictures of all the bad parts and documented repairs thank you.

- Santee, CA, USA

problem #2

Nov 012006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 68,000 miles
When using heat during the fall/winter months in New Hampshire, I can smell coolant from within the cabin. The windshield and windows are fogging really, really bad that causes visibility problems. This is a major safety issue. Sometimes heat comes out of the passenger side vents, sometimes it doesn't. instead, cold air is blowing on the windshield.

- Derry, NH, USA

problem #1

Nov 192006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 86,000 miles
There was no heat on passenger side due to blend door failure. Therefore defrosting the windshield properly was not possible. This was followed shortly by a leaking heater core which filled the car with coolant mist during vehicle operation. The blend doors assemblies were replaced along with the heater core to solve the problems.

- Worcester, MA, USA