really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
97,271 miles

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« Read the previous 20 complaints

problem #4

Jul 102008

Grand Cherokee

  • 94,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving at an unknown speed, the seat frame spontaneously failed and allowed the seat to suddenly retract backwards. The failure increased the risk of a crash. The dealer stated that the entire seat frame needed to be replaced at the cost of over $400. He is in the process of having the seats repaired. Secondly, the power windows worked intermittently. The dealer replaced the window regulators. Thirdly, he noticed that fluid from the heater coil leaked into the front passenger side of the vehicle. The manufacturer would not assume any responsibility for the repair because the vehicle exceeded the warranty. The failure and current mileages were 94,000.

- Philadelphia, PA, USA

problem #3

Dec 232005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 101,050 miles
Upon acceleration, the front driver seat broke resulting in severe backward and sideways tilt & rocking. Substantial corrective action was taken to keep control of vehicle. (I copied this complaint from another complainant because it is identical to mine). I had the same problem with my 1999 Grand Cherokee and the manufacturer replaced it under warranty after much negotiation, because the vehicle was out of warranty, calling it a safety issue.

- Driftwood, TX, USA

problem #2

Aug 152002

Grand Cherokee 4WD

  • miles
Drivers seat broke loose from mounting and tilted back on one side.

- Sacramento, CA, USA

problem #1

May 042002

Grand Cherokee

  • miles
Material on seat creates a static charge that is discharged when consumer touches outside of vehicle, such as door, fuel tank, etc, . this may ignite a fire. Contacted dealer.

- Reno, NV, USA