10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 98,389 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2002 Jeep Grand Cherokee. While driving at an unknown speed, the seat frame spontaneously failed and allowed the seat to suddenly retract backwards. The failure increased the risk of a crash. The dealer stated that the entire seat frame needed to be replaced at the cost of over $400. He is in the process of having the seats repaired. Secondly, the power windows worked intermittently. The dealer replaced the window regulators. Thirdly, he noticed that fluid from the heater coil leaked into the front passenger side of the vehicle. The manufacturer would not assume any responsibility for the repair because the vehicle exceeded the warranty. The failure and current mileages were 94,000.
- Philadelphia, PA, USA
Upon acceleration, the front driver seat broke resulting in severe backward and sideways tilt & rocking. Substantial corrective action was taken to keep control of vehicle. (I copied this complaint from another complainant because it is identical to mine). I had the same problem with my 1999 Grand Cherokee and the manufacturer replaced it under warranty after much negotiation, because the vehicle was out of warranty, calling it a safety issue.
- Driftwood, TX, USA
Drivers seat broke loose from mounting and tilted back on one side.
- Sacramento, CA, USA
Material on seat creates a static charge that is discharged when consumer touches outside of vehicle, such as door, fuel tank, etc, . this may ignite a fire. Contacted dealer.
- Reno, NV, USA
- Southfield, MI, USA