really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
83,436 miles

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« Read the previous 20 complaints

problem #23

Dec 262010

Grand Cherokee 4WD 6-cyl

  • 106,000 miles
Electrical system:wiring:interior/under dash. NHTSA campaign id number : 01V288000 my 2002 Jeep Grand Cherokee is having electrical issues of this nature. Car lost directionals and heater/defroster, brake lights on highway. All electrical related.

- Nahant, MA, USA

problem #22

Nov 152002

Grand Cherokee

  • 102,875 miles
2002 Jeep Grand Cherokee limited (wj), electrical wires melting at blower motor controller (resistor block) for heater /ac interior fan. Fire hazard as this circuit is hot even when the vehicle is off. Poor contact between the wire female spade connector and the blower motor controller male spade terminal caused excessive heat which resulted in the wires being charred and the blower motor controller housing melting. Device is located under the dashboard on the passenger side. I am ordering a harness and heater resistor to remedy this manufacturer defect. While my car did not catch on fire, this is clearly a fire hazard that should be addressed by the manufacturer.

- Farmington, MN, USA

problem #21

Mar 292010

Grand Cherokee

  • 102,600 miles
The heater failed in my 2002 Jeep Grand Cherokee. This is apparently a very common problem in this model. Previously the seat heaters overheated and the power steering hose failed.

- Ukiah , CA, USA

problem #20

Jan 022010

Grand Cherokee

  • 119,000 miles
Driver's side heated seat got extremely hot and has since quit working. Called dealer and Chrysler/Jeep and both say it is not covered under the current recall #J14. I see where there are 17 under the "seat" heading of component and others under the electrical heading. This should be a recall someday and soon.

- Blue Springs, MO, USA

problem #19

Jan 012010

Grand Cherokee

  • 97,000 miles
Key won't turn in ignition, steering wheel locked, car won't shift out of park. This is the first time I've had this issue. Car had to be towed to auto repair shop.

- Minneapolis , MN, USA

problem #18

Oct 022009

Grand Cherokee

  • 80,000 miles
The heater on my 2002 Jeep Grand Cherokee only works approx. 25% of the time. The person I purchased it from said it only happened to her every so often, but that it had gotten worse. Since I've owned it, it has continued to get progressively worse. I'm concerned as winter is approaching and I'll need to see out the windshield and will need a heat defroster for it living here in Nebraska. This is a long known problem and I'm shocked that Chrysler has not recalled this problem as it poses major safety implications. I've worked on cars for 15 years and have never heard of a heater going bad. As any mechanic out there, heaters don't go bad unless the whole heater core is bad, in which case I'd have a floor full of anti-freeze, which I do not have. My Jeep has not lost an ounce of fluid and runs at perfect operating temperature. It's an obvious electrical problem that Jeep should be held accountable for! there are numerous posts on numerous forms with hoards of people having the same problem that Jeep is charging $1500 to fix. Talk about a scam!!!

- Springfield, NE, USA

problem #17

Jun 032008

Grand Cherokee

  • miles
The contacts owns a 2002 Jeep Grand Cherokee. Ever since the vehicle was purchased, the contact has experienced brake failure. While driving at various speeds, the brake pedal will extend to the floor as if there were pressure loss. The contact must literally stand on the brake pedal in order to stop the vehicle. Also, the wiring on the instrument panel that controls the air conditioning fan has failed. The dealer stated that the vehicle was not included in any recalls. The failure mileage was unknown.

- Mesquite, TX, USA

problem #16

Nov 222008

Grand Cherokee

  • 54,000 miles
2002 Jeep Grand Cherokee, limited, 4X4 1. I noticed that vehicles HVAC is not functioning correctly. Could cause some obstructed views in passenger compartment from not working properly. 2. failure occurs everyday when vehicle is running 3. I'm currently in the process of repairing this defect.

- Nicholasville, KY, USA

problem #15

Mar 012008

Grand Cherokee

  • 53,000 miles
Vehicle would not start. Had it towed to a repair shop and the starter was out. Needed to replace the starter. There are way too many repairs on this vehicle with only 57,000 miles on it.

- Ft Myers, FM, USA

problem #14

Jul 182007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 184,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 20 mph, the contact was notified by another driver that his brake lights were out. The contact inspected the vehicle and discovered that when he depressed the brake pedal, the brake lights and parking lights failed. The failure was caused by an electrical defect. The manufacturer stated that they cannot help with the brake failure. The current mileage was 185,000 and failure mileage was 184,000. Updated 02/01/08. Updated 02/01/08

- Mt Desert, ME, USA

problem #13

Jun 022007

Grand Cherokee 6-cyl

  • Automatic transmission
  • 73,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving 3 mph in reverse, the contact heard a loud pop coming from her vehicle. She discovered that the plastic fan blade on the radiator fan separated. The failure caused damage to the radiator as well as some other parts to which the contact could not recall. The repair will cost $600. The vehicle was towed to the dealer. Daimler Chrysler stated that they would not pay for the repair because the contact did not bring the vehicle in for repair when she received recall notice # F25 (electric radiator fan). The manufacturer stated that the contact should have parked the vehicle and refrained from driving. The contact went to two different dealers for the repair, but neither were taking any appointments. She feels that she should not have to pay for the repair because she could not get an appointment from the dealer. The engine size and powertrain were unknown. The current and failure mileages were 73,000.

- Woodland, AL, USA

problem #12

Dec 082006

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
Popping and creaking noises behind the dash when using the heating and cooling unit of the 2002 Jeep with dual climate. Sometimes doesn't seem to work correctly.

- Kearney, NE, USA

problem #11

May 312005

Grand Cherokee

  • miles
My 2002 Jeep Grand Cherokee limited is blowing cold air out the passenger side and makes a creaking sound in the dash even when the vehicle is off.

- Sandwich, IL, USA

problem #10

Dec 062006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 100,000 miles
: the contact stated when attempting to stop the vehicle, a loud noise was heard from the front end, and it vibrated. Also, the electric connection to the heater failed causing a lack of heat. The dealer could find no problem with the front of the vehicle. However, the dealer was not contacted about the electrical problem with the heater.

- Denton, TX, USA

problem #9

Oct 022005

Grand Cherokee 8-cyl

  • Automatic transmission
  • 51,000 miles
My 2002 jigs special edition w/ V8 4X4 has an unidentified electric problem. 3 times so far in 2005 when trying to start the Jeep the system goes completely dark. No electricity at all. It won't start, the lights won't work, the remote won't work. You can't even jump start it. The first time the dealer replaced the battery (even though I replaced it 8 months prior). The second time it started when the tow truck driver went to check the miles, so the dealer said there was no way for them to figure it out. Last night it happened again, again it has been towed to the dealer and I am waiting for results.

- Cave Creek, AZ, USA

problem #8

Oct 142005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 25,000 miles
This is my 4th Jeep. Here is a little background on this issue. I purchased a 2002 Jeep Grand Cherokee, the overland edition. The dealership pushed buying a used certified Jeep vehicle! they mentioned the extended warranty that would take care of any issues that the Jeep had during the last years of my ownership. I went in the dealership looking to purchase a new vehicle but they told me all the added benefits / value from buying from the used Jeep facility! the warranty: As mentioned I purchased the warranty sold by Jeep at the local dealership. The service agreement that was sold by the dealership went bankrupt! gary miller Chrysler Jeep Isuzu located in erie, pa sold this to me. My 1st issue was when I decided to take the vehicle in because of a vibration while driving. I was made aware that the company was bankrupt when tying to call and find out what information will be needed when I go to the local Jeep dealership in Kansas City. Furthermore I mentioned to the Jeep dealership that pushed the contract that I am wiling to purchase the best contract to make sure I do not have an issue with my new vehicle in the future. The constant issues: I have now taken in my Jeep for 6 visits! I have only included some of the payments (see the additional paperwork) but you can see a trend here. This Jeep had been nothing but a problem since I purchased the vehicle! I am now stuck replacing the steering pump for the 2nd time! I have to pay for the replacement and live without a vehicle. I am out several thousand dollars and still have to take this vehicle (that Jeep pushed on me) to the service shop about every 6 months. I just started driving my vehicle from the last service repair (I am getting very familiar to the local Jeep dealerships) and still the item is not fixed and my Jeep is leaking oil all over our company driveway. This vehicle is a lemon and the company that made the vehicle sold me a bankrupt contract.

- Terre Haute, IN, USA

problem #7

Jun 162005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 58,510 miles
The cooling fan blade just broke while stopped at a light. It made the car thump I thought someone hit us but the fan blades broke the fan shrode and put dents all in the radiator and broke the fan guard. This vechile has had many of the same problems due to the electrical system. We lease the Jeep and have put $$$ in it because they would not take it back as a lemon with in the 2 years. I still hear a beep coming from under the dash that Jeep never found the problem or fixed it. I just had the fan relay changed because it went out. With in the first 2 years I had it in the shop for a variety of electrical problems I have all the paper work. I am afraid the Jeep will catch on fire or cause an accident. I've also checked many other things that were issues with the Jeep. Leaking shocks and transmission pan and emissions is now leaking. The check engine light stays on and every time I get it checked it's a different problem. I'm out of my warranty now but there have been so many different things wrong. The dealer replaced 2 of 4 leaking shocks they left the transmission pan loose when they replaced a part in the transmission. This Jeep is unsafe for the road it has lost power in the past while traveling so they replaced the battery twice with in a month.

- Orlando, FL, USA

problem #6

Mar 232004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 25,902 miles
Electrical problems, check engine light, beep under dash, dome lights coming on, radio goes off, all dash lights(ABS, brake, etc.). transmission problems 3 times in shop for slipping and leaking seals. Leaking at pan, output seal and, drive train they changed seals and 1 month later output seal was leaking again. Govern assembly was replaced 8/3/03 along with solenoid, transduce. Faulty batteries. Shocks all leaking but they replaced 1 front 1 back.

- Orlando, FL, USA

problem #5

Jan 062004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 34,000 miles
The vehicle experienced problem since it was leased. There were engine and electrical trouble. The vehicle had been back to the dealer many times.

- Hopatcong, NJ, USA

problem #4

Dec 212003

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
My wife & I were driving on I-95 South when my Jeep Grand Cherokee's check engine light came on but before we could do anything it shifted from drive to 2nd gear and went from 60mph to around 25mph while we were still in the 3rd inside lane of a 3 lane hwy so we proceded to pull off the hwy and check out the truck and also let it sit for awhile and in doing so the lite went off so we proceded to get back on and go straight home but as we tried to get on the hwy it happened again but this time we went from drive to 1st gear and we almost got rearended by an 18 wheeler but he moved over at the last second, where we got on there was no break down lane so we had to go for about a mile and in the process we started to loose the brakes do to problems ariseing from the ABS and also the engine was acting funny it started to shut off then it would speed up and it did it 3 or 4 times so when we got off we had the Jeep flatbeded to "greenwich Jeep" in greenwich, ct. Soon as it's fixed I'm getting rid of it but I did want to note the problem with you!

- Stamford, CT, USA

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