really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
5 / 1
Average Mileage:
39,027 miles

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problem #10

Oct 112013

Grand Cherokee 4WD 8-cyl

  • 0 miles
See attached diagram. I was driver of car stopped at red light. Jeep Grand Cherokee (VIN # [xxx]) engine revved at high throttle, while BTSI in park. The driver may be hard of hearing, may have been distracted to hear the noise or know comes from her car, may have had windows shut and been insulated from the sound, but she changed gear from park to drive as the tires were spinning as observed by witnesses who saw or heard those tires spinning while the car was in stationary position. Jeep speed forward about 70 feet to rear-impact my car and crush the rear of car inward. It distorted frame from rear to front or car, and rear impact caused damage to front of car. Prior to impact, my foot depressed hard on brake because I braced or stiffened hard for impact, when I heard the squeal of tires of stationary car nearby, and people leaving a carnival were nearby. After Jeep crushed my car inward, it accelerated again against my car and my efforts keep the brake pedal down, and it propelled my car forward, and then continued on its path of destruction. It wrecked my car, itself, another car, and collided with a another two cars, it hit pedestrians, caused fatality, caused injuries, knocked down parking meters, skidded dozens of feet, broke off its front tires in chunks, skidded its metal rim because that was all that was left of the tire, skidded pieces of rubber of tire, and finally got stuck after last impact, while its engine revved and its tires spun, causing yaw scraping of tires on sidewalk. _police dept found the BTSI defective, and the skid marks show that the brakes were ineffective or inoperable as Jeep's engine continued to accelerate. Jeep driver ran from it after it got stuck because she thought it would explode. The wheels stopped spinning when the motor got shut. Sudden uncontrolled acceleration, ineffective braking, defective BTSI..updated 01/04/17 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bronx, NY, USA

problem #9

Jan 012010

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 06E011000 (fuel system, gasoline), 06E022000 (service brakes, hydraulic), and 12V527000 (air bags). The dealer stated that the parts needed to complete the repairs were not available. The contact received the recall notices months ago. The manufacturer was notified. The contact had not experienced a failure.

- Hasbrouck Heights, NJ, USA

problem #8

Jun 022014

Grand Cherokee

  • 108,267 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that immediately after re-fueling, fuel spewed out of the filler neck. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel inlet valve was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 108,267.

- Nottingham, MD, USA

problem #7

Jan 152013

Grand Cherokee 6-cyl

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated the recall under NHTSA campaign number: 12V527000 (air bags) had surpassed a reasonable time for repair. The dealer was contacted and stated that the parts were not available for repair. The manufacturer was not made aware of the failure. The contact also received a manufacturer recall for the fuel system and stated the parts for repair were not available either. The contact had not experienced a failure. The vehicle was not repaired.

- Wilson, WI, USA

problem #6

Dec 222010

Grand Cherokee

  • 180,000 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while refueling, fuel began to spill out of the fuel filler neck. The failure recurred whenever the vehicle was refueled. The vehicle was not taken to have the failure diagnosed. The manufacturer was notified and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number: 01V374000 (fuel system, gasoline:deliver). The vehicle was not repaired. The failure mileage was 180,000 and the current mileage was 186,000.

- Iuka, MS, USA

problem #5

Oct 012010

Grand Cherokee

  • 102,000 miles
2002 Grand Cherokee Jeep-fuel rail rusted and leaked fuel on exhaust manifold. Caught it before a fire, replacing rail at a cost of approx $230 parts $200 labor. Chrysler will not pay for repairs.

- Dartmouth, MA, USA

problem #4

Aug 242010

Grand Cherokee

  • miles
I have read the recent news on the investigation into the Grand Cherokee gas tanks. Both my wife and I own them. I have a 2001 and she has a 2002. I am very concerned over this as we both use these cars to take our daughter places. I worry about their safety. I recently changed the fuel filter on hers and until that time didn't even realize that the fuel tank is where it is or that it is made of plastic. It's apparent to me that they pose a serious risk, especially since one of the bolts on the rear sway bar is less than a quarter inch from the tank and could very easily puncture it in even a minor rear end crash. This is something you cannot ignore. There is obviously a reason they moved the tank after 2004. You have millions of ticking time bombs driving around. This could pose danger to the occupants of the vehicle that rear ends a Jeep and to any by standards that try to assist in an accident situation. With the way the spare tire compartment is designed, there are a few holes that are covered with sealant that could act as a passage way for the flames, the sealant in both of our cars is old and brittle so it would offer very little resistance to anything.

- Zionsville, PA, USA

problem #3

Apr 192002

(reported on)

Grand Cherokee

  • miles
Consumer received safety recall notification relating to the fuel filter and related accessories needed to be recalled and contact local dealership to correct the problem. After several attempts to have vehicle repaired, dealership states that part would not be available for another two weeks. Consumer is also experiencing problems obtaining rental car after purchasing rental car option.

- San Pedro, CA, USA

problem #2

Jun 272002

(reported on)

Grand Cherokee 4WD

  • miles
Consumer received recall B06, regarding the debris shield for the engine intake manifold. This is the second notice received on an unrelated issue; consumer believes the first one concerned something to do with the filler neck on the fuel tank. However the dealer is unresponsive.

- Rock Hall, MD, USA

problem #1

Apr 172002

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Received 2 recall notices #02V032000 & 01V374000 for fuel repairs. Had contacted the dealership & informed no parts available for this repair. Would notify when parts are available. Has been 3 months. Nlm

- Pemberville, OH, USA