10.0

really awful
Crashes / Fires:
24 / 0
Injuries / Deaths:
39 / 2
Average Mileage:
46,067 miles

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« Read the previous 20 complaints

problem #254

Mar 312015

Grand Cherokee

  • 130,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 30 mph, the air bag warning indicator illuminated intermittently and a chime sounded. The failure occurred when driving at any given speed. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- Metairie, LA, USA

problem #253

May 272015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) in February of 2015; however, the part needed to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Toone, TN, USA

problem #252

Dec 312013

Grand Cherokee

  • 150,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While parked, the vehicle failed to start and the key remained in the off position. The air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 150,000. Updated 7/21/15

- Spring Hill, FL, USA

problem #251

May 152015

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/8/15 the consumer received the recall notice, six months ago. Updated 08/06/15

- Holbrook, NY, USA

problem #250

Feb 162015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- New Castle, IN, USA

problem #249

Feb 042015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/1/15

- Valhalla, NY, USA

problem #248

Apr 062015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available within a reasonable amount of time. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

- Derby, NY, USA

problem #247

Jan 282015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Yonkers, NY, USA

problem #246

Apr 232015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Houston, TX, USA

problem #245

Apr 162015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's air bag warning indicator illuminated continuously. The failure mileage was unknown.

- Dumfries, VA, USA

problem #244

Apr 152015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags) and 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Peru, IN, USA

problem #243

Jan 292015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Dover, NJ, USA

problem #242

Feb 262015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Oxford, MS, USA

problem #241

Jan 162014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Milledgille, GA, USA

problem #240

Apr 022014

Grand Cherokee 4WD 6-cyl

  • 130,000 miles
My son was killed while he had his girlfriend drove my Jeep. They ran into tree going appox.35 mph.the airbag did not go off on the passenger side and the seatbelt unlatched. He was the only one injured and died later that day.

- Westfield, IN, USA

problem #239

Feb 062015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available to complete the recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available to schedule the repair. The vehicle was not included in NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact was concerned about ensuring that the manufacturer install an oem trailer hitch. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Payson, AZ, USA

problem #238

Apr 012015

Grand Cherokee 4WD 6-cyl

  • miles
2002 Jeep Grand Cherokee. Consumer writes in regards to recall due to the parts being unavailable.

- Pittsburgh, PA, USA

problem #237

Mar 202015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Dunedin, FL, USA

problem #236

Jul 112014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Odessa, TX, USA

problem #235

Mar 172015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Mocksville, NC, USA

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