10.0

really awful
Crashes / Fires:
24 / 0
Injuries / Deaths:
39 / 2
Average Mileage:
46,067 miles

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« Read the previous 20 complaints

problem #434

Jan 282015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2002 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Covington, GA, USA

problem #433

Dec 012016

Grand Cherokee 4WD 8-cyl

  • miles
2002 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to repair occupant restraint control module recall notice.

- Lewiston, NY, USA

problem #432

Nov 112014

Grand Cherokee

  • 155,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While the vehicle was stopped at a stop sign, the side curtain air bags deployed independently. The air bag warning indicator illuminated prior to the deployment. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.

- Woodburn, OR, USA

problem #431

Jan 152015

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/06/17 updated 01/11/17.

- Cincinnati, OH, USA

problem #430

Dec 222015

Grand Cherokee

  • 160,000 miles
Hello, I investigate into a traffic accident in france involving a Jeep Grand Cherokee year 2002. The reason of the crash is unknown. The car crossed the road without any reason and crashed into a wall (the driver died in the crash). I was informed that this vehicle could be affected by inadvertent airbag deployment. I would like to know if it's possible to know the reason of orc degradation that you describe in the report # RQ14001 of May 29, 2014" how to detect the orc defect and how to see it" I would to know if the orc worked correctly or not and if the frontal airbag have been deployed before or after the crash. Thank you for your answers

- Castres France, AE, USA

problem #429

Nov 012016

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 01/05/2017 updated 01/17/17.

- Roanoke, VA, USA

problem #428

Dec 212015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Seffner, FL, USA

problem #427

Oct 212016

Grand Cherokee

  • 0 miles
My car was at the dealership for R06/NHTSA 15V-046 recall 3 times since March 2015. Each time the item to repair the recall was on back order and recall could not be fixed. Continued calls to the dealer was "they will contact me when parts are available. The last time was on October 7, 2016 still unable to fix due to back order parts. What can I do"?"

- Lodi, CA, USA

problem #426

Oct 202016

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 60 mph, the driver and passenger side air bags independently deployed and fractured the windshield. The vehicle was driven to the contact's residence. The contact sustained burns to the left arm, which required medical attention. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was unknown.

- Sarasota, FL, USA

problem #425

Sep 282015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received an interim notice for NHTSA campaign number: 15V046000 (air bags). The dealer indicated that the vehicle was unable to be repaired until the manufacturer sent the second notification letter indicating that the parts were available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Beaver Dam, WI, USA

problem #424

Feb 022016

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.

- King Of Prussia, PA, USA

problem #423

Aug 012016

Grand Cherokee

  • 200,000 miles
At every stop there is a noise in the air bag compartmen

- Dallas, GA, USA

problem #422

Jan 282016

Grand Cherokee

  • 100,000 miles
The contact owned a 2002 Jeep Grand Cherokee. While driving 30 mph, the front passenger and driver side air bags deployed simultaneously. After the air bags deployed, the visibility was obscured and caused the contact to crash. The contact's neck and back were injured and required medical attention. The driver of the other vehicle sustained an inquiry to the jaw and back that required medical attention. The vehicle was towed to a dealer where the cause of the failure was not determined. The vehicle was destroyed. A police report was filed. The contact received notification of NHTSA campaign number: 15V046000 (air bags) after the failure occurred. The manufacturer was made aware of the failure. The failure mileage was 100,000.

- North Charleston, NC, USA

problem #421

Oct 172014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Georgetown, IN, USA

problem #420

Oct 042014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution connect.

- Madison Heights, MI, USA

problem #419

Sep 222016

Grand Cherokee

  • 91,700 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 20 mph, the driver and passenger side air bags suddenly deployed without warning or impact. There were no injuries. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,700.

- Aventura, FL, USA

problem #418

Feb 062016

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Billings, MT, USA

problem #417

Nov 162015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cape Coral, FL, USA

problem #416

Jun 012016

Grand Cherokee

  • 185,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 40 mph, the contact crashed into the preceding vehicle. The air bags did not deploy. The vehicle received damage to the front end. A police report was not filed. The contact received injuries to the face, but did not receive medical attention. The vehicle was not diagnosed nor repaired. The vehicle was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000. Parts distribution disconnect.

- Oglala, SD, USA

problem #415

Aug 152016

Grand Cherokee

  • 169,000 miles
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag light illuminated after the air bag recall repair was performed. The failure recurred, but was not diagnosed. The manufacturer was made aware of the failure and advised the contact to reach out to the local dealer that performed the recall repair. The vehicle was not repaired. The recall details were not provided. The failure mileage was approximately 169,000.

- Nunn, CO, USA

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