10.0
really awful- Crashes / Fires:
- 24 / 0
- Injuries / Deaths:
- 40 / 2
- Average Mileage:
- 46,181 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
- King Of Prussia, PA, USA
At every stop there is a noise in the air bag compartmen
- Dallas, GA, USA
The contact owned a 2002 Jeep Grand Cherokee. While driving 30 mph, the front passenger and driver side air bags deployed simultaneously. After the air bags deployed, the visibility was obscured and caused the contact to crash. The contact's neck and back were injured and required medical attention. The driver of the other vehicle sustained an inquiry to the jaw and back that required medical attention. The vehicle was towed to a dealer where the cause of the failure was not determined. The vehicle was destroyed. A police report was filed. The contact received notification of NHTSA campaign number: 15V046000 (air bags) after the failure occurred. The manufacturer was made aware of the failure. The failure mileage was 100,000.
- North Charleston, NC, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Georgetown, IN, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution connect.
- Madison Heights, MI, USA
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 20 mph, the driver and passenger side air bags suddenly deployed without warning or impact. There were no injuries. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,700.
- Aventura, FL, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Billings, MT, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Cape Coral, FL, USA
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 40 mph, the contact crashed into the preceding vehicle. The air bags did not deploy. The vehicle received damage to the front end. A police report was not filed. The contact received injuries to the face, but did not receive medical attention. The vehicle was not diagnosed nor repaired. The vehicle was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000. Parts distribution disconnect.
- Oglala, SD, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag light illuminated after the air bag recall repair was performed. The failure recurred, but was not diagnosed. The manufacturer was made aware of the failure and advised the contact to reach out to the local dealer that performed the recall repair. The vehicle was not repaired. The recall details were not provided. The failure mileage was approximately 169,000.
- Nunn, CO, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Houston, TX, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the steering wheel and front passenger side air bags abruptly deployed while driving 65 mph. The vehicle was towed to the local dealer for further inspection. The vehicle was not repaired. The contact was not injured. The manufacturer was notified. The vehicle was not repaired. Prior to the failure, the contact received notification of NHTSA campaign number: 15V046000 (air bags). The manufacturer stated that the parts were unavailable. The approximate failure mileage was 140,000.
- Mentor, OH, USA
The contact owns a 2002 Jeep Grand Cherokee. While driving 40 mph, the air bag warning light illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 225,000. Parts distribution disconnect.
- Suffern, NY, USA
The contact owns a 2002 Jeep Grand Cherokee. While the vehicle was stationary, the air bag light remained illuminated. The vehicle was previously repaired per NHTSA campaign number: 15V046000 (air bags). The manufacturer was not made aware of the issue. The failure mileage was 174,059. Updated 09/23/16 the consumer stated the airbag went out after contacting the manufacturer. The appointment was canceled. Updated 10/18/2017
- Mount Shasta, CA, USA
Air bag lights does not go off.
- South Plainfield, NJ, USA
Gresham, or Dodge, Jeep and Ram dealer quoted 3 weeks for an appointment on a voluntary safety recall notice (R06 / NHTSA 15V-046) for my vehicle. If my airbag could deploy inadvertently you'd think they'd want to bring it in right away but, guess not. I guess the company would like more lawsuits because I'm assuming everyone else is having this issue in my area. Hopefully they pull their heads out their asses and make recall notices a priority or bring in some more technicians to make time for the recalls.
- Gresham, OR, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Valparaiso, IN, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag light remained illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 132,000. Parts distribution disconnect.
- Brooklyn, NY, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. While attempting to accelerate from a stop, a large truck crashed into the front passenger side of the contact's vehicle at a high rate of speed. None of the air bags deployed. A police report was filed. The contact's head struck the steering wheel and the chest plate was impacted due to the force of the crash and no air bag deployment. The front passenger sustained whiplash and slammed into the dashboard. The three child passengers in the rear were thrown over to the driver side upon impact. The children sustained whiplash. All the passengers received medical attention. Months after the crash, the contact received recall notifications for NHTSA campaign numbers: 16V199000 (electrical system) and 15V046000 (air bags). The dealer was notified of the crash and the vehicle was towed to a dealer. The manufacturer was not notified. The failure mileage was not available. Parts distribution disconnect.
- Henderson, TN, USA
- Beaver Dam, WI, USA