really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

problem #4

Apr 192002

Grand Cherokee 4WD

  • Automatic transmission
  • miles
2 separate occasions, after a drive when putting car into park, the engine raced out of control in reverse. Luckily the brakes held it from speeding in reverse.

- Jackson, NJ, USA

problem #3

Feb 152002

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Started placed in drive gave gas and it went in reverse, placed in park, back to drive and again it went backwards, placed in park, back to low and it went ahead. Then placed into drive and it was okay. Reported to manufacturer and dealer, checked same and they stated that they could not find the problem. I was told to keep an eye on it.

- Gouverneur, NY, USA

problem #2

Feb 132002

Grand Cherokee 4WD

  • Automatic transmission
  • miles
I placed a brand new 2002 Grand Cherokee in park only to discover it had either slipped into reverse or I didn't clearly have it in park. I informed the dealer and they said this was not a problem with new Jeep Grand Cherokee. It clearly is still a problem. No question in my mind.

- Ashton, MD, USA

problem #1

Oct 262001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was parked in driveway in front of house. Ignition was off. Nobody was in car at time of incident. Transmission shifted from 'park' to 'reverse' and vehicle rolled forward in driveway, jumped curb and retaining wall, crossed street, rolled down hill, hit tree, rolled through fence and continued until it reached bottom of hill where it rolled to a stop.

- Canadian, TX, USA