10.0

really awful
Crashes / Fires:
11 / 5
Injuries / Deaths:
4 / 0
Average Mileage:
42,521 miles

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« Read the previous 20 complaints

problem #79

Dec 102013

Grand Cherokee 8-cyl

  • 133,100 miles
The truck is a 2007 Jeep Grand Cherokee. Once again as I was driving my vehicle shut down (jerked real hard) and I lost all driving capability etc power steering, speed control..... I was driving on the freeway when my Jeep shut down it was during morning rush hour traffic. It was hard for me to glide over to the shoulder when everyone around you is going 60 mph and you have no power steering. When I was able to get to the shoulder I placed the Jeep in park and turned the vehicle off and removed the key and put the key back in and it started right up. This has been happening everyday now and why searching the internet I've ran across on here and elsewhere that I am not the only one having problems like this with my year and make. It is really dangerous and im surprised there hasn't been a recall yet or a terrible possible fatal accident due to the vehicle being non responsive in fast heavy traffic. This engine shut off without warning. I've noticed this happens when it is real cold outside.

- Springq, TX, USA

problem #78

Jul 182013

Grand Cherokee

  • 79,000 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer for inspection where they stated that the wires that were connected to the ignition were found to be melted and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 79,000. The VIN was unavailable.

- Chippewa Falls, WI, USA

problem #77

Sep 242011

Grand Cherokee 4WD 8-cyl

  • 120,250 miles
I bought this Jeep on 9/20/2013. The truck is equipped with the 5.7 L hemi engine. Over the first 50 days and 1,157 miles of ownership I have encountered 18 episodes of the vehicle stalling, with 14 of those stalls occurring on major highways in traffic. The stalls occur with no warning. The vehicle immediately decelerates to a stop and I am left with no power, no steering and no brakes. One dealership blamed it on a bad battery. The dealership which sold me the Jeep diagnosed the problem as a M.a.P. sensor, which they replaced. That did not correct the problem as the stalling problem continues to occur. The most recent was on 11/9/2013 while driving in the center lane of the pa turnpike at 65 mph. The Jeep stalled and came to a stop, with a semi tractor-trailer behind me. I have no idea how that truck driver was able to swerve in time to miss me. Mechanics and on-line forums identify possible causes for the stalling as 1. a defective (ECM) electronic control modules; 2. shorts in the wiring harness; 3. sparks plugs; 4. egr valve; 5. ignition coil; 6. PCV valve; 7. transmission solenoid pack. There are no diagnostic codes stored in the obd-II system. One school of thought is that 2007 Jeep Grand Cherokee and commanders equipped with the 5.7 L hemi engine are extremely sensitive to radio frequency interference from the waste spark on the coil. As other complaints have noted, this is an obvious and persistent problem with Jeep equipped with the hemi engine, and Chrysler has turned a deaf ear to the complaints. Perhaps they are waiting for the fatalities to occur. Why NHTSA hasn't done more to order a recall is beyond my comprehension. The problem has been reported on for years with no action taken by Chrysler. This Jeep is, for lack of a better word, a deathtrap. At best it cannot be trusted, it is unsafe and unreliable. At worst it is an accident waiting to happen!

- Hatfield, PA, USA

problem #76

Oct 092013

Grand Cherokee 8-cyl

  • 125,000 miles
I was driving my 2007 Grand Cherokee overland 5.7L hemi and the truck just cuts off with no warning and then all the warning lights came on and car stopped in the middle of the road during morning rush hour traffic. Car restarted after a few tries and the key was removed from the ignition. As I see this is an on going issue with the 5.7L hemi Jeep Grand Cherokee overland's and there has been no resolution to this problem. It can cause a major accident and a huge lawsuit against Jeep. This should be seriously looked into an a recall should be done for all the other Jeep owners that have this same problem all over the untied states.

- Spring, TX, USA

problem #75

Aug 202013

Grand Cherokee 4WD 8-cyl

  • 12,821 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact mentioned that after the vehicle was repaired under NHTSA campaign id number: 13V175000 (electrical system, power train), the vehicle failed to start. The vehicle was not diagnosed. The manufacturer was contacted about the failure. The vehicle was not repaired. The approximate failure and current mileage was 12,821. Updated 10/17/13 the consumer stated the vehicle would not start and all lost all power. The vehicle was jump started. The consumer believed the vehicle failure, was due to the recall that was performed on the vehicle.

- Riverdale, MD, USA

problem #74

Mar 072013

Grand Cherokee

  • 50,000 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving approximately 75 mph, the transmission slipped into neutral. On a separate occasion, the vehicle was placed in reverse but proceeded to roll away. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was made aware of the failure and stated that the vehicle was not included in NHTSA campaign id number: 13V175000 (electrical system, power train). The vehicle was not repaired. The approximate failure mileage was 50,000 and the current mileage was 52,000. The VIN was not available.

- Macomb, MI, USA

problem #73

May 222013

Grand Cherokee 6-cyl Diesel

  • 86,354 miles
While driving on rt 66 w in pw county va during rush hour traveling at 70+ mph the dash lights flashed, the red light indicating electronic throttle control illuminated and the car suddenly dropped speed to 20 mph and would not respond the accelerator peddle being pushed to floor. Cars behind me drove off in the median trying to avoid me nearly causing a major chain reaction. So far I have spent $4000+ in repairs and cause cannot be found. There are 100's of complaints on this issue in the various internet blogs. It appears that the mercedesbenz and Chrysler 300 crd having this same engine has been recalled due to same symptoms. This vehicle needs to be recalled before someone is killed, if that has not happened already and the accident was not properly investigated.

- Haymarket, VA, USA

problem #72

Jul 102013

Grand Cherokee 6-cyl

  • 77,700 miles
Was driving and vehicle would no longer switch gears from first to second. I was on freeway in construction area that was down to one lane and could not pull over for approximately ten miles. Not happy at all since the vehicle (2007 Jeep Grand Cherokee) has relatively low miles for a power train problem. My car is currently in the shop, but research shows this is a common problem with my model and a dangerous and expensive one at that. How is this not a recall?

- Ashtabula, OH, USA

problem #71

Apr 202013

Grand Cherokee

  • 119,000 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the instrument panel failed to display any information, the hazard lights continuously illuminated, and the windows failed to respond to the controls. The vehicle was taken to a private mechanic where it was found that there was a severe electrical issue. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 119,000. The VIN was not available.

- Wilkes-Barre, PA, USA

problem #70

Jun 012012

Grand Cherokee

  • 70,000 miles
Vehicle started stalling, first it would stall at low speeds, usually coming to a stop. Now the vehicle is stalling at highway speeds leaving it open for a deadly situation. At highway speeds, the vehicle will lose power, you will not be able to accelerate and the oil light will come on. Have tried putting the vehicle into neutral to resart during coasting but you need to turn the key all they way off and then restart. Will usually restart immediately. Called Chrysler to see if there were any recalls, there are none but they recommend replacing the power control module or electronic control module. If they recommended replacing a part that leads me to believe there is a known problem with those parts. The woman on the phone did not seem concerned my vehicle was stalling out on the highway even after I mentioned I just had a baby. I have had a private mechanic check it out an no codes come up.

- North Wales, PA, USA

problem #69

May 162013

Grand Cherokee 8-cyl

  • 115,100 miles
As I was driving my Jeep shut off and I was unable to steer and started to slow down in the middle of the freeway going 65 mph. I was unable to get out of the road and on to the shoulder causing several cars to almost hitting me. When the Jeep stopped I put the SUV in park and tried starting all it did was make noise. I then stepped on the brake and put in neutral and tried starting it and it wouldn't start. I waited a few minutes put the Jeep back in park and tried again and it started but I'm scared to drive in now. This happened to me 4 times now but the other times it is when I am either coming off the freeway or on a city street not going that fast and in that much traffic.

- Spring, TX, USA

problem #68

Jun 162010

Grand Cherokee

  • 20,000 miles
The first incident happened when my Jeep Grand Cherokee unknowingly shifted into neutral while driving down my neighborhood road. I was not aware of this until I tried to increase my speed and was not able to. I then had to turn off the car and turn it back on. This has happened three times since 2011.

- Jensen Beach, FL, USA

problem #67

May 012013

Grand Cherokee 6-cyl

  • 90,000 miles
Vehicle will not start. (thought it was starter motor like everyone else). After checking on internet and reading same problem that other Jeep owners had.( replacing starter motor did not solve problem). Thought to myself could it possibly be a loose wire. Had someone hold the key in start mode while I pulled on the wire harness going down between engine and battery. Had to jiggle it in different directions an don't U know it started right up. It has happened 3 times since then and this method worked each time. Dealer says he never heard of such problem. Wants to charge 100+ an hour for diagnostics. P.S.- be careful not to get burned or get caught by flywheel belts if U try this method at least I didn't have to pay for tow truck.

- Oakdale, NY, USA

problem #66

Apr 022013

Grand Cherokee 4WD 6-cyl

  • 73,276 miles
The drivers window regulator is not working. Second problem is when I start my Jeep up and put it drive it sometimes makes a clunk noise, like it' going in hard and all the boxes light up around the P.N.R.D. and it has no power. I have to turn it off and restart it and it clears it up.

- Dodgeville, WI, USA

problem #65

Sep 172007

Grand Cherokee 4WD 8-cyl

  • 5,000 miles
I have had this vehicle to the multiple dealerships since I owned it. There is a two second delay when you push down on the accelerator. Dealerships can't find anything wrong. I replaced the catalytic converters, 4WD module. Every light comes on, check engine, check gas cap etc. It now gets horrible gas mileage and the transmission stopped working. This has been a lemon since day one and Jeep refuses to correct the situation. It is at the dealership now.

- Toledo, OH, USA

problem #64

Mar 112013

Grand Cherokee 6-cyl

  • 84,000 miles
First my rear window light would come on during cold weather and would stay on this happened at 35,000 miles. Then my directional stopped working had fixed it had something to do with inside the steering column. This happened at 82,000 miles. Then a few weeks later drove myself to the drs when I came out my Jeep wouldn't start. All the interior lights, radio, directional, windows worked but when I turn it on I hear a click then nothing else. Car wont turn over at all. I waited about an hour of trying before it decided to work and turn over. I then proceeded to drive 5 min stopped at a gas station for gas, when I shut it off and tried turning back on same thing happened. I waited about 45 min before it would start back up. Then no problems for 5 days. Now again its doing the same thing except I left it over night and it still wont start. I called Chrysler after looking online and seeing a lot of people with complaints that were the same as mine except these people spent thousands trying to fix and replace everything yet still no luck they continue having this problem. So this is a very well known problem with Jeep and even after bringing to Jeep dealer and having a diagnostics done with no problems showing up. They don't know what's wrong suggested replacing wires, starter, something in the steering column, and some module. I don't want to dump tons of money in it like everyone else just to have the same problem. Chrysler apologized and said there is no recall for my vehicle. I stated it is a known problem and there should be. She then went on to say I should have it towed back to Jeep for another diagnostic. It works when it wants to work and has left me and my 4 yr old stranded. It seems like anytime there's a problem with my Jeep and everyone else's its always during cold winter months. Frustrated and stranded.

- Haverhill, MA, USA

problem #63

Mar 052008

Grand Cherokee

  • 3,000 miles
The contact owns a 2007 Jeep Grand Cherokee Laredo. The contact stated that while driving 15 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic. The technician diagnosed that the electronic control module (ECM) was defective and needed to be replaced. The manufacturer was not made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 3,000 and the current mileage was 55,800.

- Newark , DE, USA

problem #62

Jun 012011

Grand Cherokee 4WD 8-cyl

  • 69,000 miles
I purchased the vehicle at the end of May 2012 engine light was on and had a due bill for work to be done, stalling was 1 of the issues. Got it back with no check engine light on, but still stalled whenever hot or cold driving or in park. Has been in and out of the shop for almost a year and it still stalls, Jeep tech's cant figure it out. Dies sometimes 3-4 times a day and once in awhile not at all, but on average 3-5 times a week, never throws a code or check engine light just dies like if I turn the key off. I have to stop or pull over put it in park turn the key all the way off and then restart, runs fine till the next stall which might be in a few minutes, hours or the next day!! very frustrated and don't feel safe at all!!about 3000 dollars of work has been done and still stalls. Next thing to do Jeep tech says replace wiring harness 2000 dollars..haven't done that yet hopefully something else can be done!!! PCM and plugs have been replace by Jeep tech's among other things tried and it still stalls!

- Erlanger, KY, USA

problem #61

Apr 112012

Grand Cherokee 4WD 8-cyl

  • 57,000 miles
Vehicle just randomly stalls, shuts off as if the key was turned off and on quickly. Sometimes this happens when driving at highway speeds or when going slow around a turn or making any turns, this is very dangerous because of the loss of power steering and its very difficult to steer when it stalls. This will also happen when idling in park or when sitting at stoplights.

- Uniontown, PA, USA

problem #60

Jan 222013

Grand Cherokee 4WD 8-cyl

  • 62,000 miles
My Jeep Grand Cherokee will stall due to a poorly shielded wiring harness. I'm sure you've seen this complaint before and I'm including a link for you to read through to see how many other hemi owners are having this issue. The temporary fix is to put tin foil around our harnesses"??" www.jeepforum.com/forum/F67/2007-Jeep-grand-Cherokee-overland-stalling-problem-1147825/index1.html.

- Glen Rock, NJ, USA

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