1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
99,061 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

problem #37

Dec 062018

Grand Cherokee

  • 50,932 miles
Went in to the store came out put my key in and it does not start all the dash lights come had it towed home my son came over put key in and it started right up one week later the same thing happen it not reading my key all the time

- Evansville, IN, USA

problem #36

May 012018

Grand Cherokee

  • 160,000 miles
Vehicle randomly shuts off while driving at any speed and the steering is lost. This happens while driving and has happened at 60mph as well as 35. There is no warning before it happens. Extremely dangerous.

- Scotland, CT, USA

problem #35

Dec 112017

Grand Cherokee

  • 14,134 miles
Vehicle shifts into lower2nd gear while driving at highway speeds according to owners manual this is called limp mode and needs to be stopped placed in park and turn ignition off and restarted to continue driving this has happened to me and others

- Deer Park, NY, USA

problem #34

Aug 182017

Grand Cherokee

  • miles
My vehicle is a 2009 with the exact issue as the 2010. Please reference below for safety recall/concern: NHTSA campaign number: 10V200000 remedy: Dealers will inspect and replace the win module free of charge. The safety recall is expected to begin on or before August 23, 2010. Owners may contact Chrysler at 1-800-853-1403. Notes: Chrysler's recall campaign number is K08. Owners may also contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. www-ODI.NHTSA.dot.gov/owners/...od_ids=781815#

- Kingwood, TX, USA

problem #33

Apr 102016

Grand Cherokee

  • 80,000 miles
4 issues: 1.vehicle will not restart right away after the key fob has been turned off and sometimes I have to get out and disengage the battery for it to start again. 2. key fob will come out of ignition when it is turned to accessory. 4. key fob is able to come out when vehicle is running. 3. sometimes key will not come out of ignition if it locks up. There are recalls on this problem with Jeep but for some reason not my vehicle. I did have it fixed at the Jeep dealer but it is doing the same thing after $600. This is a safety feature when the key comes out of the ignition before turning vehicle off.

- Binghamton, NY, USA

problem #32

Oct 222016

Grand Cherokee

  • 171,000 miles
Car in park, remains on after key has been turned off and removed. Key is new and replaced this year. Appears to be something in the ignition/electrical system.

- Redding Ridge, CT, USA

problem #31

Aug 022016

Grand Cherokee

  • 110,000 miles
09 Jeep Grand Cherokee electrical issue - second occurrence: Lost all dash gauges, speedometer, lighting, radio, turn signals, no brake lights and heat/ac while driving down the highway. I took the vehicle immediately to the dealer with the issue showing. I was told that someone would look at the vehicle, however, I had to leave the vehicle with the dealer overnight. It appears the dealer did not look at the vehicle until the next day. Dealer returned the vehicle unable to determine the problem. Told to bring the vehicle back when the problem occurs again. This is a safety issue which could have resulted in an accident. The vehicle should be recalled for safety concerns. This is my second complaint to NHTSA.

- Rochester Hills, MI, USA

problem #30

Jun 072016

Grand Cherokee

  • 81,350 miles
While driving, the ignition switch goes into accessory and the engine shuts off..Jeep has no power steering or power to control the vehicle. This scared the "H" out of my wife yesterday while driving in traffic across a bridge going to work. She was traveling aprox. 45 mph across a straight bridge. This same thing happened to mysely last year while on the pa turnpike in traffic. I put the flashers on and shifted into neutral and restarted the Jeep without much serious problems. But now a second time !!! I don't want anybody to get hurt because of this

- Leechburg, PA, USA

problem #29

Jun 012016

Grand Cherokee

  • 110,000 miles
At times, the ignition switch turns off unexpectedly while driving. Also, when starting, the ignition switch will, at times, turn off, resulting in a failure to remain running.

- Cedar Rapids, IA, USA

problem #28

Mar 162016

Grand Cherokee

  • 1,270,000 miles
My light for air bags when I turn wheel it comes

- Kimball, MI, USA

problem #27

Mar 032016

Grand Cherokee

  • 98,000 miles
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that the vehicle failed to start while parked in the garage. The vehicle was towed to the dealer where it was diagnosed that the ignition switch module failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 98,000.

- Harperwoods, MI, USA

problem #26

Nov 232015

Grand Cherokee

  • 130,000 miles
The contact owns a 2009 Jeep Grand Cherokee. While driving 25 mph, the electronic dashboard failed without warning. The vehicle was taken to a dealer where it could not be diagnosed. The failure recurred on several occasions. The manufacturer was not made aware of the failure. The failure mileage was 130,000.

- Long Branch, NJ, USA

problem #25

Oct 012015

Grand Cherokee

  • 85,000 miles
Ignition switch turns off unexpectedly. Happens while driving causing vehicle to shut down. Has happened at highway speeds and nearly caused an accident. This has happened multiple times. Occurs while vehicle has been in motion, at various speeds on city streets and highways. Dealer told me there is a recall for the switch on other model years but not mine.

- North Oaks, MN, USA

problem #24

Dec 182013

Grand Cherokee

  • 55,000 miles
The contact owns a 2009 Jeep Grand Cherokee. While driving approximately 63 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normal operation. The failure recurred on a separate occasion. The vehicle was taken to the dealer where the key fob was replaced, but the failure persisted. The VIN was not included in NHTSA campaign number: 14V567000 (electrical system). The vehicle was not repaired for a second time. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

- Painted Post , NY, USA

problem #23

Jul 162014

Grand Cherokee

  • 127,000 miles
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the key became stuck between the start and run position. After several attempts, the vehicle was able to start. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign id number: 14V567000 (electrical system) however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.

- Alexandria , LA, USA

problem #22

Aug 072015

Grand Cherokee

  • 134,000 miles
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the damaged key error message illuminated and the vehicle failed to start. The vehicle was towed to the dealer, who diagnosed that the vehicle win module needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 134,000.

- Heber, UT, USA

problem #21

Aug 062012

Grand Cherokee 6-cyl

  • 53,232 miles
The contact owns a 2009 Jeep Grand Cherokee. The contact stated the vehicle stalled without warning. The vehicle was taken to the dealer for diagnostic testing. The technician diagnosed that the key fob would need to be replaced. The vehicle was repaired. However, the failure recurred. The dealer then replaced the key, win module and ignition switch. Shortly after the repair, the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 53,232. Updated 10/07/15

- East Norwich, NY, USA

problem #20

Aug 012015

Grand Cherokee

  • 89,000 miles
While exiting the expressway and coming to a stop at a light all the gauges on my vehicle went out. I no longer have the following: Brake lights, turn signals, speed control, key fob, possibly air bags and general electrical components. This is the 2nd occurrence of this problem. I was almost rear ended while turning because of this issue. Vehicle is parked until it can be serviced. Dealer unable to service and would only schedule an appoint four days from today.

- Rochester Hills, MI, USA

problem #19

Apr 012015

Grand Cherokee 4WD 6-cyl

  • 88,000 miles
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that the key failed to release from the ignition switch, which caused the battery to wear prematurely. The vehicle was taken to the dealer who performed an inspection and diagnosed that the ignition switch was defective. The dealer advised that the ignition switch needed to be replaced. The dealer also advised that the vehicle was no included in NHTSA campaign number: 14V567000 (electrical system). The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 88,000. Updated 6/22/15 updated 10/11/2017

- Kentwood , MI, USA

problem #18

Jan 082015

Grand Cherokee

  • 45,000 miles
The contact owns a 2009 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle stalled and the ignition key moved inadvertently into the off accessory. The vehicle restarted and resumed normally. The failure recurred three times whenever encountering a bump in the road. The vehicle was taken to the dealer where the ignition switch was currently being replaced. The manufacturer was notified. The approximate failure mileage was 45,000.

- Birmingham, MI, USA

Read the next 17 complaints »