10.0

really awful
Crashes / Fires:
7 / 44
Injuries / Deaths:
9 / 0
Average Mileage:
51,424 miles

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problem #740

Feb 132024

Grand Cherokee

  • 126,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated on the instrument panel, after which a burning odor filled the interior of the vehicle, prompting the contact to pull to the shoulder of the roadway. After a visual inspection, the contact observed smoke emanating from the engine compartment. The vehicle was taken to an independent mechanic, who diagnosed a failure with the alternator, resulting in damage to the PCM. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number:?17V435000 (Electrical System). The manufacturer was notified of the failure but provided no assistance. The VIN was not available. The failure mileage was 126,000.

- Lake In The Hills, IL, USA

problem #739

Nov 202023

Grand Cherokee

  • miles
My car has had recall for over 2 years I-??ve contacted multiple dealers to get it replaced no one has gotten to me and my car has been stalling while driving my most recent problem was I was driving on the highway and my car decided to stall and a 18 wheeler was coming behind me and it almost lead I to a wreck that could have cost me my life also my check engine light has come on a thousand times and every problem that it shows on the scan tool I get fixed which lead to me getting 5 tune ups last year and 2 this year because the code shows I need a tune up but it-??s something deeper than what is being showed I paid 12k for my vehicle and I have spent double that in price trying to get it fix

- Atlanta, GA, USA

problem #738

Sep 192023

Grand Cherokee

  • miles
My vehicle in the last 2 days has randomly shutoff completely while driving on the highway. I was able to place in neutral, then restart the vehicle thank goodness without being rear-ended or a collision. The vehicle has been repaired before (NHTSA Campaign ID: 19V813000) and (Chrysler's recall number V62). The vehicle at this point I fear is too dangerous to drive. I am going to have the car towed to the dealership in hopes of reinstalling the fuel pump relay hack. There are many of the same complaints online from other drivers with the same vehicle. Something else needs to be done about this soon before someone gets killed.

- El Sobrante, CA, USA

problem #737

Aug 302023

Grand Cherokee

  • miles
I was simply driving home from work on 8/30 when all of a sudden I see my alternator smoking. I pull over and let it clear. I then immediately go to auto parts store buy new alternator. Had it professionally installed. Then on my test drive I break down again lose all power Steering etc. I took it to dealership they said it's my power control module.

- Littleton, CO, USA

problem #736

Aug 112023

Grand Cherokee

  • miles
My vehicles Totally Integrated Power Module (TIPM) was rewired at a dealership as part of a manufacturer recall. Ever since this has been "rewired" I have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. I notified the dealership, Rentschler Chrysler of Slatington, PA, and they state that everything looks ok with the wiring and that a new TIPM was not part of the recall. This issue has been occurring with my Jeep (2011 Grand Cherokee Laredo) since 2013, two years after I purchased the car brand new. I want to know why Chrysler was not ordered to replace the TIPM with a new part? This has been happening to my car frequently and I have known other people with Jeep, Ram, and Durango problems with stalling while driving.

- Phoenixville, PA, USA

problem #735

Jul 272023

Grand Cherokee

  • miles
Alternator failed while driving with no signs or warning. No emergency lamps came on. The air conditioning nearly quit blowing suddenly while driving and a high pitch whine was heard that corresponded to the acceleration. Then I began to smell burning. By the time I pulled over, smoke was coming out from under the hood. It is now in the shop having the alternator replaced.

- Seguin, TX, USA

problem #734

Jul 272023

Grand Cherokee

  • miles
My car had the airbag indicator light turn on, engine light, battery light come on 7/27/23. Then about a few seconds later, the radio turned off by itself and the car turned off while I was still driving. The car is currently inoperable. I-??ve also been having issues with the horn not working, doors, windows locking and unlocking by themselves, engine stalling while driving, car cracks but won-??t start, radio shutting off, light failing constantly as well.

- Bronx, NY, USA

problem #733

Jul 072023

Grand Cherokee

  • miles
Alternator started smoking almost cought on fire and PCM probably bad too due to alternator going out, me and wife got scared when we saw smoke coming out of underneath hood. Battery light turned on a few minutes before smoke started, but car didn't shut off

- Broken Arrow, OK, USA

problem #732

Jun 182023

Grand Cherokee

  • miles
The vehicle has had recall 14V530000 performed at a local Jeep dealer in Mishawaka, IN. Vehicle still occasionally shuts off WHILE DRIVING. Called Jeep and they offered no relief. I cannot believe a they dont care about the effectiveness of recall for a known defect likely to cause a crash. AGAIN recall WAS PERFORMED ON THIS VEHICLE (after waiting 6 months for part!) and vehicle still turns off while driving.

- Mishawaka , IN, USA

problem #731

May 232023

Grand Cherokee

  • 197,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while his wife was driving approximately 30 MPH she observed that the check battery light had illuminated. The contact stated that his wife had smelled a burning smell and returned to the residence. The contact stated that he started the vehicle and was checking the battery using a volt meter and he noted that it was only showing 12.1 volts. The contact turned the vehicle off and was returning tools to his workshop when he noted a burning smell. The contact opened the hood and observed a stream of white smoke emitted from the alternator and suddenly the alternator had burst into flames. The contact stated that he extinguished the flame using a garden hose and disconnected the battery terminals due to a clicking sound he heard coming from the alternator. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact had removed the alternator and wanted it to be examined. The contact had researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 197,000.

- Westfield, NJ, USA

problem #730

May 022023

Grand Cherokee

  • miles
My 2011 Jeep Grand Cherokee has had an issue with the Total Integrated Power Module since the year I bought the vehicle new from an authorized Jeep dealer. I have since taken it to Rentschler Chrysler Jeep of Slatington PA multiple time and had the vehicle misdiagnosed (even though I told the service manager that I thought it was the TIPM). The finally did a re-wiring of the TIPM as per the recall that was eventually initiated. Since then I have taken my car back multiple times as the issue is not resolved. My vehicle shuts off when driving multiple times a year. This has happened at inopportune times such as braking, going down hills, going through intersections and turning. The re-wiring of the Total Integrated Power Module has not fixed my vehicle and I told the service manager this. The most recent visit to the dealer resulted in me paying for a crank sensor to be replaced. This has not fixed the issue, as my vehicle shut off while driving again. I do not believe the re-wiring of the TIPM has corrected the recall of my vehicle and the service manager said I could buy a new TIPM. I believe this is wrong and I have spent so much time and money on this vehicle. This is putting me and my passengers in a dangerous situation every time I drive my car.

- Kempton, PA, USA

problem #729

Apr 142023

Grand Cherokee

  • miles
This vehicle stops while driving. It happens when it comes to a stop or slow down. Will turn off. In some instances I have lost my power brakes. This has been happening since November of 2022. The dealership has replaced the recall part, the fuel pump relay. Still happens. They thought it could be low transmission fuel. No, still happened. They have driven it over 100 miles and it wouldn-??t replicate for them so they say they cannot fix it because there is no check engine light on. This is a safety hazard.

- Murrieta, CA, USA

problem #728

Mar 012023

Grand Cherokee

  • miles
My car went completely haywire. Windshield wipers going crazy while driving and not being able to stop them. Car alarm is going on and off without cause. Door locks going up and down. Couldn-??t start it. Take car to a mechanic he can-??t find any reason for it to be doing so. Take it to the dealer and it-??s showing no codes as to why my car would be suddenly undriveable. Photos do not do it Justice as the exterior looks normal. I have several videos of the incidents should anyone want to get in touch with me to see them

- Daytona Beach, FL, USA

problem #727

Feb 172023

Grand Cherokee

  • miles
Vehicle wiring burned out and is causing truck to not start. Mechanic has had vehicle for 2 months and cannot get the wiring corrected for vehicle to stay started. I can smell the burning through vents while driving

- Markham , IL, USA

problem #726

Apr 032023

Grand Cherokee

  • 149,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the windshield wiper started to function erratically, and the steering wheel became stiff. The vehicle was taken to the dealer and the contact was informed that the vehicle had experienced a power module failure; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.

- Wheeling, IL, USA

problem #725

Dec 202022

Grand Cherokee

  • miles
Sometimes when pushing the start button the car tries to turn over for half a second then stops. All gauges and display shows the car is on. Pushing the start button again does nothing. Must wait a minute, push brake in and push start button again and it starts. Happens many multiple times but can not narrow down to as why.

- Brookfield, CT, USA

problem #724

Mar 092023

Grand Cherokee

  • miles
SUV stalls when coming to a stop while making a right turn or while stopping at a light. Power steering and brakes quit working. There are no diagnostic codes thrown for the dealer to check into. This occurs at least three to four times a week. I only commute 4 miles a day. Fortunately everytime this occurs I have been able to come to a stop and no other cars have been near. But if a car was on the street I am turning onto I would have hit their car. The dealer has replaced a few things that could possibly be wrong but the issue does not give diagnostic code to investigate. This is a known issue with Chrysler for this year model and several other years but my Jeep Grand cherokee has no recalls for it.

- Saline, MI, USA

problem #723

Jan 052022

Grand Cherokee

  • miles
Issues with the TIPM module on my vehicle. It causes electrical issues within the vehicle as well as shutting down when moving or at a light or stop sign. The local dealership says nothing can be done. It is a safety issue.

- Apple Valley, MN, USA

problem #722

Jan 012022

Grand Cherokee

  • miles
Tipm is malfunctioning constantly draining my battery, headlight flickers random check engine codes sporadically-€¦ just has been a complete nightmare trying to diagnose

- Erie, PA, USA

problem #721

Oct 012022

Grand Cherokee

  • 114,051 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was an abnormal hissing noise detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 114,051. Parts distribution disconnect.

- Spring, TX, USA

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