10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
64,425 miles

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« Read the previous 20 complaints

problem #288

Aug 152020

Grand Cherokee

  • 79,000 miles
Only 79,000 miles and dealership states I need to replace camshaft and lifters. Repair costs more than vehicle is worth. All maintenance and oil changes were done. Searching online reveals how common this problem, the manufacturers defects and the fact that fca will not admit or assist owners. No properly maintained engine should fail at 79,000 miles.

- Frisco, TX, USA

problem #287

Aug 272020

Grand Cherokee

  • 143 miles
Engine on 2016 Hyundai tuscon with 143K miles burning oil expeditiously almost to the point of seizing. Lost 3-4 Q of oil in 1,000 miles with no check engine or check oil light notification. Engine is now being replaced at the owners expense. Could create a dangerous situation of sieved while in operation.

- Evington, VA, USA

problem #286

Aug 212020

Grand Cherokee

  • 149,000 miles
Twice on two separate occasions, when going about 25 miles an hour on a town road and breaking and turning to the right (one time was more right than the other), my car loses power out of no where. My engine shuts off, I lose power steering, and I lose my break assist. It is very scary and dangerous and could cause a life threatening accident. I crossed over into the opposite lane of traffic with little to no control. Fortunately both times no one was near me and I was able to come to a stop. I can then restart the car and drive away. I dont know how to replicate the issue. I have seen other reports of this same problem with other Grand Cherokee on the internet. I dont know if the current recall that I need is supposed to address it or not but I plan on calling my dealer about it asap. My car is about 149K miles. I think the lights stay on when this happens.

- Old Lyme, CT, USA

problem #285

Jul 012020

Grand Cherokee

  • 105,000 miles
The car just shuts down when going down the road, we have almost been in two accidents on the highway when the Jeep just shut down at speed and now the car wont even start, dearlership was of no help.

- Lyman, NH, USA

problem #284

Jul 092020

Grand Cherokee

  • 127,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that after parking the vehicle in his driveway from a short distance, there was a electrical burning odor coming from the vehicle along with smoke. The contact then discovered that the coolant overflowed to the alternator without warning. The vehicle was towed to a local dealer (vision automotive group located at 920 panorama trail S, rochester, NY 14625) where it was diagnosed that the PCM failed causing the coolant to overheat and replaced the alternator, the drain tube and the battery. The vehicle was repaired. The contact was explained that the engineering of the drain tube for the coolant overflow tank was designed to be directly above the alternator and if the coolant overflows it would come in contact with the electric alternator causing a possible fire. The contact was concerned that if he would have drove a long distance his vehicle would have engulfed in flames. The manufacturer had been informed of failure and suggested the contact call NHTSA and get a service manual. The failure mileage was approximately 127,000.

- Rochester, NY, USA

problem #283

Nov 142019

Grand Cherokee 8-cyl

  • 110,000 miles
I am just writing to complain that 8 months after recall 19V-813 was released there is still no fix. My wife's car randomly stalls on her and it's not safe. We know have our first child due in September and she's terrified to have to drive her anywhere as her Jeep is her only means of transportation.

- Vineland, NJ, USA

problem #282

Aug 202019

Grand Cherokee 8-cyl

  • 140,000 miles
My vehicle has randomly turned off on me twice during moderate to heavy braking. The first time was on 8/20/2019 and the second time was on 12/3/2019. I believe my issue is related to recall V62 and I am voicing my displeasure in the amount of time it is taking Fiat Chrysler to design a remedy. This recall is actually recalling a prior recall, so I would scrutinize the engineering team that they can actually come up with a sufficient remedy, but I suppose that's not my point. My point is my vehicle and over 500,000 additional vehicles are on the road with a problem that is extremely hazardous with no eta in sight. (recall related incident)

- Addison, IL, USA

problem #281

Nov 012019

Grand Cherokee 8-cyl

  • miles
The safety recall re the defective fuel pump is a serious safety issue, vehicle stalling at any speed without warning. The recall was issued several months ago and the manufacturer still has not been able to correct the issue, nor given a time when the parts are available.

- Las Vegas, NV, USA

problem #280

Mar 152020

Grand Cherokee 6-cyl

  • 110,000 miles
Engine stalls, wont start or dies right after starting, I think it is part of a recall with no fix available. If in motion it dies and losses power. Put in neutral to start while rolling! this happens more and more frequently lately.

- Roseville, MN, USA

problem #279

Jun 102020

Grand Cherokee

  • 100,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving about 30 mph, the steering wheel became difficult to maneuver, however she was able to make a left turn off of the roadway. The contact stated as she was making the turn, smoke was seen coming from the front of the vehicle as it stalled. The contact stated that a lightening bolt (electronic throttle control) warning light was displayed on the instrumental panel. The contact's companion opened the hood and noticed that the alternator was on fire and burnt out completely. The fire extinguished when the hood was opened. The vehicle was towed to the river oaks Chrysler Jeep Dodge Ram (4807 kirby dr, houston, tx 77098) where it was stated that there was no recall. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The contact researched the failure on-line and found NHTSA campaign number: 17V43500 (electrical system) however, her vehicle was not included in the recall. The failure mileage was approximately 100,000.

- Houston, TX, USA

problem #278

Jun 042020

Grand Cherokee

  • 115,000 miles
The contact owns a 2011 Jeep Grand Cherokee 4X4. The contact stated that while driving at 40 mph, white smoke began to emit from the engine as the battery light illuminated. After some time, the contact was able to restart the vehicle and drive it to eastchester Chrysler Jeep Dodge Ram (4007 boston rd, the bronx, NY 10466). The dealer initially diagnosed the vehicle with a defective water pump and thermostat. Seeking a second opinion, the contact was then able to drive the vehicle to a nearby independent mechanic who then diagnosed the vehicle with a defective alternator. The alternator was repaired by the mechanic. The failure mileage was approximately 115,000. Upon investigation, the contact also discovered that her vehicle had been placed under NHTSA campaign number :19V813000(electrical system) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the recall. The contact had not experienced a failure. VIN tool confirms that parts not available.

- Mt Vernon, NY, USA

problem #277

Apr 262020

Grand Cherokee 8-cyl

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to vehicle stalling without warning. The consumer stated the dealer was made aware, but could not duplicate the failure. The consumer was advised there was a related recall, but the parts were unavailable.

- Huntley, IL, USA

problem #276

Aug 192019

Grand Cherokee

  • 120,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle stalled multiple times on different occasions. The vehicle was taken to forest lake Chrysler Dodge Jeep & Ram located at 321 19th St sw, forest lake, mn 55025, but was not diagnosed. The vehicle was rejected to be serviced due to the part not available for the repair. The contact also stated that the vehicle was previously repaired at an independent mechanic for the stalling however, the failure recurred. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

- Forest Lake, MN, USA

problem #275

May 162020

Grand Cherokee

  • 153,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving approximately 60 mph, the vehicle stalled with the check engine warning light illuminated. The contact pulled over to the shoulder of the roadway. The contact had the vehicle towed to residence. The vehicle was not taken to a dealer to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 153,000.

- New Orleans, LA, USA

problem #274

May 012020

Grand Cherokee 8-cyl

  • 116,000 miles
My Jeep has stalled at least 5 times with the power steering failing. 1) once while at an intersection turning left on a green arrow no steering. 2) traveling about 45 mph and stalled again and no steering. 3) twice going from 55 mph up to a stop sign and the car stalled again no steering. 4) just last Friday, I was driving 55 mph and slowing to make a left turn and again stalled and no power steering. This is getting serious and happens unexpectedly which makes driving dangerous. The stalling is happening more frequently now. I've contacted Jeep and they say a recall has been issued but no fix has taken place and is to be determined with no idea when. The recall was issued late last year. So how long does it take to fix a relay issue? this has gone on far to long and getting scary. Please help me and get some kind of answer from Jeep. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mishicot, WI, USA

problem #273

Apr 162020

Grand Cherokee 6-cyl

  • 4 miles
I have a 2011 Jeep Grand Cherokee. It stalls when I stop at a red light. I'm afraid it will shut down while I'm driving. I just had my oil change and filter what can I do is it a recall ? thank you for your time.

- Meriden, CT, USA

problem #272

Nov 242019

Grand Cherokee 6-cyl

  • 135,000 miles
I've been having numerous possible safety issues with this vehicle, for example : intermittent starting, lost of power @ highway speed, proximity sensor giving warning while driving with no obstruction in path, air ride system adjust at random even while parked ect.

- Kennesaw, GA, USA

problem #271

Mar 232020

Grand Cherokee

  • 87,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact stated while driving at an undisclosed speed and making a right turn the vehicle stalled without warning. The contact restarted and drove to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,000. VIN tool confirms parts not available.

- Kirtland, OH, USA

problem #270

Aug 212019

Grand Cherokee

  • 82,037 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that there was an abnormal odor in the cabin of the vehicle. The contact stated that there was also smoke coming from the passenger's side front wheel as well as the driver's side rear wheel. The contact stated that the brake caliper ceased. The check engine warning light, and ECM and PCM warning lights were illuminated. The vehicle was taken to an independent mechanic where unknown repairs were performed. An unknown dealer was informed of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,037.

- Gerrardstown, WV, USA

problem #269

Feb 012019

Grand Cherokee

  • miles
The fuel pump recall of the recall is absolutely ridiculous. I have already filed one complaint about this issue and went on deaf ears. I have been complaining about this problem to Jeep and dealer for years and they just tell me that they will not issue recall for a car that is ten years old. The first recall was a joke and the cheapest fix I have ever seen and of course it did not work and here we are again. The real problem with the Jeep is the tipm module and this whole part needs to be recalled. Too many lives are at risk for Jeep to try another patch job this time around. Jeep could re-engineer the tipm and fix all these cars very easily but no one will force them to do it. Please help! I am tired of risking my familys life over not holding Jeep responsible for the safety of their vehicles. I have been sent a recall notice (2nd attempt at recall) but they say they have no fix for the problem yet, or in other words they have not come up with one cheap enough to suit their needs. It is time to make Jeep recall the tipm module and fix this issue once and for all and it would not even put a dent in any Jeep profits but yet we have to risk our lives since the NHTSA will not do anything to Jeep. Starting to become a boeing like problem with car manufactures. I have been on hold with Jeep for 2 hours and they safety recall website does not work half the time which is really concerning. Please help! (recall related incident)

- Wilson, NC, USA

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