9.0

pretty bad
Typical Repair Cost:
$1,710
Average Mileage:
69,150 miles
Total Complaints:
66 complaints

Most common solutions:

  1. not sure (51 reports)
  2. replace TIPM module (7 reports)
  3. safety recall asap (4 reports)
  4. replaced fuel pump (3 reports)
  5. replace alternator, throttle body and position sensor (1 reports)
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This problem may be covered under warranty. Ask your Jeep dealer.

problem #66

Oct 012019

Grand Cherokee

  • Automatic transmission
  • 105,000 miles

When driving my 2011 Jeep Grand Cherokee with my children as passengers, many times recently the engine has stalled and lost steering. This is so dangerous and I cannot believe that I haven't killed myself or my children. Jeep has no solution for this at the moment. And I am actually afraid to drive my Jeep anymore. This is awful!!

- Kathleen V., Newtown, US

problem #65

Jan 302020

Grand Cherokee Overland 5.7L V8 Hemi

  • Automatic transmission
  • 145,028 miles

My 2011 Jeep Grand Cherokee Overland 5.7L Hemi V8 has been having an ongoing issue with the fuel pump relay. Vehicle sporadically when slowing down/coming to a stop. The only indication the vehicle has stalled is the tachometer is pegged at zero. There are no lights that show up on the dash. Everything electrical continues to work. After placing the vehicle into Neutral and applying the brakes, the vehicle fires right up at the press of the Start button. The previous 2 fuel pump recalls have done nothing to fix this problem.

- jbebout, Dover, US

problem #64

Mar 222020

Grand Cherokee

  • Automatic transmission
  • 65,000 miles

While making a left turn across a major road the engine failed and the steering locked. Almost hit a car on the other side of intersection and a sign. Did not realize car had turned off until I tried to turn it off and it turned on.

- Jenni D., Austin, US

problem #63

Feb 082018

Grand Cherokee Laredo 5.7V8

  • Automatic transmission
  • 112,057 miles

My 2011 Jeep Grand Cherokee Laredo has had a problem stalling while slowing down for a stop or turning onto on-ramps for highways. I have keep a running list of the number times it has happened over the last couple of years and it is significant. I have taken it into the dealer and they have done some transmission filter & fluid changes, but the problem is still there. Mechanic has been fairly helpful, but can't seem to nail down the problem.

When the Jeep stalls there is no codes, and I carry an OBDII code reader to check right away. Weather doesn't seem to be a factor and neither does the temperature. Jeep will startup right away after it stalls so the mechanic has asked me to take out the push button and use the key. This allows me to put the Jeep in neutral to start it quicker. This is a real safety hazard and so far I have been lucky.

There doesn't seem to be any real answer to this problem and I have mentioned to the mechanic that the warm idle is only around 550 RPM's, which I consider too low. For now the mechanic is driving me Jeep to see if they can get it to stall for them. (This feels like a component and software issue to me.) Any help is most welcome.

- Mike G., Belle River, ON, Canada

problem #62

Dec 022018

Grand Cherokee Limited 5.7L V8

  • Automatic transmission
  • 115,000 miles

Car stalls while driving loosing steering and brake power.......I don't need to say more!

- Franco P., Wallingford, US

problem #61

Nov 102018

Grand Cherokee

  • Automatic transmission
  • 133,000 miles

I have a 2011 Jeep grand Cherokee it keeps quitting when stop or let off gas. It quit I started it back up and smoke was roaring from hood. After about half hour started back up, drove 1 block home. Took to garage they couldn't find problem but could smell that something burnt. Drove home got almost home car quit in middle of road wouldn't start back up, couldn't get it out of park to push it out of middle of road, called tow truck took it to garage couldn't figure out problem so towed it to dealership. They said it was starter and put a new one on cost me $226. Picked up vehicle at dealership it started and quit went back inside to let them know. Said it had new starter so has lots of starts left. Problem keeps happening the jeep keeps quitting and I'm terrified of getting into accident cause have no brakes or starting when it quits. I had to rent a car for a week out of my pocket and yet car still isn't fixed.

- Patty M., Watertown, NY, US

problem #60

Mar 162018

Grand Cherokee Limited Hemi 5.7L

  • Automatic transmission
  • 136,000 miles

Similar situation to other posts I have read....just got off highway, making a right turn and the engine shuts off. What I noticed this time is none of the idiot lights (check engine, airbag,...etc.) came on. It looked as if the car was still running. The obvious tell tale sign was loss of power steering but took me a second to notice there were no RPM's. This is twice in about a 3 year period it has occurred. Thank goodness it was light traffic.

- yg15, Chicago, IL, US

problem #59

Jun 072016

Grand Cherokee Overland 5.7L

  • Automatic transmission
  • 60,000 miles

2011 Grand Cherokee Overland 5.7L

I live in Ontario Canada and I feel all of your plight, let me tell you. Bought my vehicle from Chrysler/Jeep dealer as a lease return with 90,000 kms (60,000 miles). A few short months later it started just stalling out during deceleration especially when turning from expressway, on roundabouts and approaching lights without warning. Dates, times and weather conditions of occurrences were reported to dealer but no codes could be found. I had to drive this potential death trap around with a co-pilot that was supposed to record data codes when the stalling happened for months.

Dealer and then FCA had difficulty reading it. I don’t know if they guessed or not but someone finally figured it to be Transmission Senor Solenoid. Guess what. That’s not it. Stills stalls. It has been in many times for the exact same issue. FCA has been ABSOLUTELY useless and seem to not care in the least. If I hear that it is out of warranty and we cannot extend “goodwill” one more time… Love the Grand Cherokee vehicle. Hate the support.

FCA acts like they have never heard of this problem, then bang, their flagship Pacifica started taking on water this year with the very same problem as my 2011 Grand Cherokee. Wow now it is a problem! Their suggestion to me was to take the financial hit and trade it in. basically make it some other schmucks’ problem. Shameful really. I can’t keep bringing it in a paying for a failed diagnostic analysis with some guesswork part swapped out. My money tree done died. I cross my fingers every time I drive this thing and definitely stay out of the middle lanes. I am going look at recall numbers P54 & P71 which do specifically relate to my vehicle issue which were from some time ago before I owned it.

Very disappointing so far and I am a lifelong Chrysler product purchaser. Fingers crossed but not holding my breath.

- fjn114, Belle River, ON, Canada

problem #58

Mar 232018

Grand Cherokee Limited 5.7L V8 Hemi

  • Automatic transmission
  • 113,000 miles

Jeep will randomly stall when decelerating or turning. TIPM Module was replaced in 2016, but problem still persists. Every month or so it will stall or wont want to start. Yesterday on a 15 mile trip it stalled twice while my wife was driving it. Luckily she was able to get it started again both times, but God forbid this happens when she is exiting the highway or in busy traffic as the power steering and power brakes obviously stop working as well when this happens.

I see a lot of people posting with the same issue. Has anyone actually found a permanent fix for this problem?

- Patrick V., Jenison, US

problem #57

Feb 092018

Grand Cherokee

  • Automatic transmission
  • 136,000 miles

Engine shuts down for no reason. TIPM has already been replaced, twice! Just brought it back to the dealer and they tightened battery cables saying they were a little loose. We are going to pick it up now. We are hoping the issue us resolved. Still very concerned.

- fredjoseph, Trevose, US

problem #56

Feb 082017

Grand Cherokee Limited 5.7L

  • Automatic transmission
  • 94,000 miles

This is the often mentioned issue of the engine dying while decelerating. It is stated to be a TIPM problem, which I had fixed under a recall service. However, it continues to occur - not often - but still happening. Last issue was several months ago....engine died going around a corner. Previous occurrence was taking a curve on a country road. I will not let my wife or daughter drive the Jeep because if it were to happen while they were driving, they could not handle the power steering going off. This is what makes this a VERY dangerous situation...I have no confidence in the vehicle...when I complain to dealership, they just tell me they did the TIPM fix and they can’t get it to do it. (Geez folks, something that happens every 6 months or so you expect to have happen on a 5 minute drive?). It always starts right back up.

I see someone commented that it would not be good to happen on a mountain road...makes one wonder if this could have been the cause of a mysterious accident somewhere that “just doesn’t make sense”.

It’s been a decent vehicle otherwise....and my 2nd GC. Not sure I’d get another or recommend one to anyone.

- David B., Danville, US

problem #55

Aug 032017

Grand Cherokee

  • Automatic transmission
  • 200,000 miles

Driving on the HIGHWAY WITH OUR SMALL CHILDREN in the rain and in the dark and the JEEP COMPLETELY STOPS IN THE MIDDLE OF THE HIGHWAY. A SEMI TRAILER SWERVES TO AVOID CRASHING INTO MY CHILDREN. This is the FOUTH TIME this has happened and we are STILL WAITING FOR JEEP TO ATTEND TO THIS. It was supposedly 'fixed" several years ago and it has started again. This car has had NON STOP PROBLEMS since the FIRST YEAR. What on earth is GOING ON???????

- dangerous jeep , sydney, nsw, Australia

problem #54

Jul 172017

Grand Cherokee Limited 5.7L V8

  • Automatic transmission
  • 50,000 miles

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENSES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435). EVERYONE EXPERIENCING THIS CALL CHRYSLER 800-992-1997 TO DOCUMENT AND FILE COMPLAINT WITH NHTSA.GOV!!

- Tr H., Grover Beach, US

problem #53

Jun 192017

Grand Cherokee 5.7L V8

  • Automatic transmission
  • 82,000 miles

Repaired on recall in Jan of 2015. Here we go again! Off to the dealer, will they cover it? I doubt it.

- Mary L., Mokena, US

problem #52

Apr 252017

Grand Cherokee Overland Summit V8

  • Automatic transmission
  • 48,837 miles

This is the 9th time my car a 2011 Jeep Grand Cherokee Overland Summit has turned off while driving. Every time it has occurred, was when I was exiting the highway and making a slight turn on the exit ramp. This morning I was lucky enough that there was no car sitting there waiting to get onto the highway otherwise I would have hit them. My car turns off and I lose my power steering and my brakes. This is beyond scary and to the point I am not chancing it anymore and I am trading my car in, which really upsets me because I love my car. It's a 2011 with 48,500 miles on it, and I was hoping to pay it off and pass it to my husband. But I'm to the point where I'm really to trade it in. The fear I have when taking turns, makes my heart race because I never know when it's just going to shut off.

That fact that these complaints have been report since 2014 on this site and nothing has been done is very alarming to me. I get the feeling that Chrysler, isn't to concern about the situation until someone is killed (which who knows maybe someone has already been injured or killed). Every review that I have read, all the mechanics can seem to figure it out. I have my fuel pump replace with the recall, and it's still occurring. Until Chrysler/Jeep gets this figured out and taken care of, I will not buy another Jeep (which are my absolute favorite car).

- Danielle S., Reading, PA, US

problem #51

Jan 062017

Grand Cherokee Overland 5.7L V8

  • Automatic transmission
  • 53,450 miles

While going into a turn and on the brakes, the vehicle shuts off. No warning given and no codes thrown. This has happened to me on 4 separate occasions and has been looked at by my local dealer twice, have been told they can't find anything wrong with the vehicle. When this happens it is very scary, the last time I was exiting a highway and traveling approximately 40mph. Was able to put the car in neutral and restart but almost ran off the paved surface because of the loss of steering and braking.

- Patrick S., Kingston, MA, US

problem #50

Mar 062017

Grand Cherokee 5.7L

  • Automatic transmission
  • 68,000 miles

This has actually happened to me now 5 different times. I took it into the shop on the 3rd time it happened. I was getting onto the freeway when the engine turned off. I couldn't turn my car, couldn't slam on my breaks, so I just prayed that my car didn't go up the steep hill and roll over. I was scared shitless... When I took it into the shop, nothing was found. This happened in January.

Now since then it has happened two more times. The last being on 3/6/2017. On my way to work, I was cut off by another person trying to catch the next turn. I slammed on my breaks, and boom, engine turns off, steering wheel is locked. Luckily the person behind was driving slower and seen I stopped so she then slammed on her breaks.

This is a huge safety issues that is putting my family's life on the line.

- Alyssa C., Bakersfield, CA, US

problem #49

Aug 152015

Grand Cherokee Overland 5.7L

  • Automatic transmission
  • 80,000 miles

spent $50,000 on an overland had two other jeeps not problems.... Went the to dealer for this tipm module recal P54/nhtsa 14 v-530 recall 3 times... still stalling................they cant seem to fix it.... last week the dealer and the mechanic stated I was low on transmission fluid and that's what was causing the problem.... I have had the vehicle stall over ten times and 11th this morning... .went to the dealer week,,now get service 4wd error message... imagine????????? a dealer messing with your car,,,, any way this is a serious deadly problem that apparently jeep cant seem to fix.... love my jeep but this is B S..... also the heated drivers seat shorted out at 70,000 miles and a water pump bolt came out at 50,000 miles..... I would not recommend buying a jeep at all, there electronics suck... and the company doesnt seem to have fix for this deadly problem.... I am contacting my attorney to see what my options are. The Fight is on... Jeep is selling defective products and deadly ones at that....

And here I thought buying a US vehicle providing us jobs was a good thing...

- Andrew T., McHenry, IL, US

problem #48

Dec 302016

Grand Cherokee Overland 5.7L V8

  • Automatic transmission
  • 47,846 miles

Decided to drive the Jeep to work after not feeling safe to do so after the first incident, but I had to as my wife needed the other car for the day. I was driving home after work around 10pm that night, I was taking an off ramp but my attention was taken away for a split second from the rev counter as I watch this religiously now when driving for fear of the last incident, as there are no warning alarms or red lights on the dash to let you know there is a problem. As i went into the corner at about 50kmph The steering lost all power and I was unable to turn into the corner, As I was more aware of the problem I immediately hit the brakes and managed to stop before hitting the fast approaching Guard rail. Another frightening encounter in my Jeep.

As it was holidays and public holidays Jeep was not open. Today I took the vehicle in after having a fight with Chrysler Century City and Head Office about the fact that no-one seemed to be taking this very serious safety issue seriously. They wanted me to wait 9 days before taking it through a diagnostic check??????? Really After having a go at the branch Manager my car was shifted to the front, but I am told the repairs might take longer depending on outcome. Not hopeful at this point but will await the response.

- Garth M., Cape Town, Western Cape, South Africa

problem #47

Jan 032017

Grand Cherokee Overland 5.7L V8

  • Automatic transmission
  • 47,846 miles

The first incident happened in the begging of Dec. I was driving with my wife, I approached a traffic circle and as I tapped the brakes to slow down and enter the circle I could not steer the vehicle, at this point there was a bit of panic as I had no idea what was happening. I hit the brakes hard as I was about to jump the curb and bounce into the circle. Of course I was nearly rear-ended by a vehicle behind me as they were not expecting the sudden stop. After a few minuets of getting my bearings and calming my wife down, I realized that the vehicle had just shut down, everything was dead. The motor had also cut out, hence no power to the power steering, which was the result of me not being able to steer.

I dare say that if my wife had being driving there might have been a different outcome.I drive the vehicle for a few days as I was very nervous about the same thing happening. I did not feel safe driving the vehicle.

- Garth M., Cape Town, Western Cape, South Africa

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