9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
35,750 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Dec 022014

Grand Cherokee 3.6L

  • Automatic transmission
  • 69,000 miles

2011 Grand Cherokee airbag light came on tonight and headlights when out. I'm pretty sure its related too the TIPM recall which Chrysler refuses too take attention on.

- Pauline D., Lebanon, VA, US

problem #1

May 252011

Grand Cherokee Overland 5.7L

  • Automatic transmission
  • 2,500 miles

The light with the symbol of the person in side profile with its seat belt and the airbag deployed would stay on for several moments after starting the car, especially when it had been sitting in the sun for a while. Upon checking the manual in the glove box it said that I should basically park the car and have it towed to the dealership...I guess because it indicates a problem with the airbag system. It was too late in the evening to take it to the dealership so I took it first thing the next morning. They tried to send me home and give me an appointment for a week later until I pointed out that their own manual says the car shouldn't be driven if that light is on...ummm...it dawned on him that it was potentially a safety issue and thus a potential lawsuit issue so he was suddenly able to have me bring it back the next day. After having the car all day and my having to arrange rides to and from, they said they thought it was just a faulty connection in the seat belt receiver and assured me it was safe to drive, the airbags would supposedly fire if needed, and I would need to bring it back when they got the part. Brought it back a few days later, battled with them over a rental since they said they'd need to keep it at least a day. Got it back with a replaced receiver and an admonition that they wouldn't provide a rental car the next time I brought it back...how prophetic that turned out to be! Problem recurred a month or so later. Took it back again, after a couple days of keeping it and apparently tearing it apart, gee they couldn't find anything wrong with it. Magically, the problem hasn't come back. Not sure what was causing it or what fixed it and apparently they don't either.

- adagirl, Huntsville, AL, US