6.5

fairly significant
Typical Repair Cost:
No data
Average Mileage:
3,150 miles
Total Complaints:
4 complaints

Most common solutions:

  1. not sure (3 reports)
  2. replace computer (1 reports)
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problem #4

Feb 022015

Grand Cherokee Limited 3.6L

  • Automatic transmission
  • 8,500 miles

Voice recognition does not recognize any commands. This is annoying because it would be nice to have and I paid for this feature.

- turboslobo, Greensburg, PA, US

problem #3

May 012014

Grand Cherokee Overland 3.6L

  • Automatic transmission
  • 700 miles

This voice commend in this Jeep understand nothing, simple words like, "yes." Never able to get a commend right. I asked 10 different address with slow and normal way speaking. My wife tried same thing and my neighbor tried to ask 4 different addresses. Did not understand any of us. Never found any address. We were asking address in Virginia, it will search in Utah or China. We ware saying North Carolina, it will search in North Dakota

They should have a voice training in this system.

Passenger should be able to type in keyboard. They are saying it is for safety feature, but it is more dangerous to be stopping on highway shoulder and getting back on the highway.

- dante01, Fort Bragg, VA, US

problem #2

Nov 012013

Grand Cherokee Limited V6

  • Automatic transmission
  • 2,800 miles

According to the dealership, there were no repairs to be done. Everything is supposedly in working order although no one at the dealership could get the voice recognition feature for the navigation to work correctly. We tried in another vehicle that was identical to mines and it was the same issue.

- Vashon H., Upper Marlboro, MD, US

problem #1

Jun 182013

Grand Cherokee V8

  • Automatic transmission
  • 500 miles

I talked to Service department and was advised there was not enough complaints to have problem 'fixed'

- rswanner, Katy, TX, US