4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
9,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Mar 122017

Grand Cherokee High Altitude V8

  • Automatic transmission
  • 9,000 miles

GC has the panoramic sunroof. Whenever the vehicle is warm, i.e. come back from shopping and outside is 80 degrees or above, the sunroof makes a horrible grinding noise. I have taken it to the dealership twice for the issue and it still is not fixed. The second service I explained it happens when it is warms first time they "could not replicate issue" and showed them the video I took of it happening with sound. When I picked up the car, hopped in and popped the sunroof, grinding noise still there. I did not drive away with the vehicle, still in dealership.

- Laura A., Phoenix, AZ, US